lg.com Customer Reviews Collected from lg.com
LG - Optimus G 4G Mobile Phone (AT&T)
Average Customer Rating:
4.2 out of 5
4.2
Open Ratings Snapshot
Rating breakdown 71 reviews
5 Stars
42
4 Stars
15
3 Stars
5
2 Stars
3
1 Star
6
79%of customers recommend this product. 
(
56 out of 71
)
Customer Reviews for LG - Optimus G 4G Mobile Phone (AT&T)
Customer Rating
5 out of 5
5
How a Cellphone Should Operate
on May 13, 2017
Posted by: Vulnavia
from Santa Monica, CA, United States
[This review was collected as part of a promotion.] I've had this phone for over 3 years now (!) and still love it! The only reason it is no longer active (I now only use it for wifi or a backup phone), is because LG decided not to update the operating system any longer. Which means that many apps no longer work with it because they no longer support the older android version. It was the fastest phone on the market for a while, and the first to have quad core. Great task interface to post directly from email invitations. Super easy setup, great screen and the size was small enough to fit in your purse pocket, but large enough to view. If LG had decided to continue updating the operating system, I would still be using it! Every time I used this phone in front of someone else, I got complements on not only how it looked, but all the various functions it had, many of them hidden. While this phone was in it's heyday, it was pretty much unbeatable for form, function and beauty. I will miss it very much in my everyday organizing.
So, what did I replace it with? Why, an LG V10! Another great phone, even if it is larger than I wanted. The functions this phone has is almost unbelievable, and LG will be upgrading the operating system to Nougat in the fall of 2017. And... same great task app!
Pros: Style/Design, Features/Settings, Performance, Quality, easy to use
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
THE BEST PHONE I'VE EVER OWNED!!
on February 26, 2013
Posted by: Seafan13
from Oklahoma, USA
I have only had this phone for a week...and I gotta say that his is the best phone EVER!! I have big hands and big fingers, so, naturally I need a fairly large sized phone to accommodate. Well, after weeks of online research of the latest and greatest Android phones... this phone turned out to be the one I was looking for. It is big enough and comfortable enough in my hand, and is a great size for me to text with..of course I turn it sideways for maximum keyboard size. With it's enormous 4.7" screen, watching Youtube videos and taking pictures is great!! I especially like the panoramic feature in the camera app..very cool! The battery life is very good as well. I use this phone from the time I get up, roughly 5am until we go to bed around 11pm, and the battery still has about 20-25% left..this is after using it to play one of the many games I've downloaded, listen to music, go online, and watch videos, newscasts, etc. This will be the last phone I purchase for quite a while, and, after owning it for a week, would DEFINITELY recommend it to anyone!! And, I am picking up a case with kick stand and screen protector on eBay for it!! Way to go LG!!! You have found a loyal customer in me!!
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
2 out of 5
2
Too fragile
on October 24, 2013
Posted by: Mitch66
from Mayflower, AR, USA
This is an OK phone once you get used to it. I was sitting in my recliner and the phone slid out of my pocket and went between the cushion and side of chair and hit the carpeted floor. Somewhere on the way down it hit something and the back of the phone shattered. I can't find a cover for it. Right now black electrical tape is covering all the cracks in the phone. It still works fine. I have only had this phone for a couple of weeks. I like it better than my old Iphone but it is definitely less durable.
Pros: Performance, easy to use
No, I would not recommend this to a friend.
Quality
1 out of 5
1
Features
4 out of 5
4
Value
2 out of 5
2
Written by a customer while visiting lg.com
Customer Rating
1 out of 5
1
Problems with the SD card
on December 27, 2013
Posted by: g
from Illinois, USA
The lgE970 has issues with the SD card constantly mounting and un-mounting on its own. I have lost media files due to this issue. The window always comes on showing such. This is a huge nuisance. I had the same problem with the first phone and sent it in under warranty and the phone sent to me has the same issue. I will never buy an lg smart phone again.
Pros: Quality
No, I would not recommend this to a friend.
Quality
1 out of 5
1
Features
3 out of 5
3
Value
1 out of 5
1
Written by a customer while visiting lg.com
Customer Rating
4 out of 5
4
Pretty good (for the novice)
on October 29, 2015
Posted by: tjnhi
from San Francisco, CA, United States
Well recieved the phone in excellent condition , That being said, I know i am kinda "hard" on my equipment, this phone held up a lot better than others i have had in the past. Again.... that being said soon after Rooting it, all sorts of issues starting happening . (and of course AT&T cant have anything to do with me or the phone.) other than that an excellent gift, dont know if i would pay the asking price for it in the store.
Pros: Performance, easy to use
I would recommend this to a friend!
Quality
5 out of 5
5
Features
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Amazingly Awesome!!!
on November 11, 2012
Posted by: MarkyMarc
from Virginia
I was using a Galaxy S III for quite a few months and I have to say this device shouldn't be overlooked when looking for a high end device. The design and build quality are top notch. The display is absolutely gorgeous and makes watching videos a very pleasurable experience. One of my favorite things about this device is the speed of it. All in all I had never been a fan of lg smartphones in the past but this one is worth looking at. Way to go lg
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Highly adaptable.
on December 20, 2013
Posted by: dvdmodlin
from Tampa, FL, USA
One of my favorite things about LG smart phones is the depth of their technical support. The software interface and willingness to provide unlock codes is why I have owned three phones from them.
Pros: Performance, Features/Settings, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Great phone
on February 25, 2015
Posted by: dd57
from Columbia, SC, USA
Love this phone. Could do without all the useless included apps.
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting lg.com
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