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Customer Reviews Collected from lg.com |
LG - 24" Built-In Dishwasher - Smooth White
Average Customer Rating:
4
Rating breakdown 452 reviews
5 Stars
252
4 Stars
86
3 Stars
39
2 Stars
21
1 Star
54
78%of customers recommend this product.
(
331 out of
426)
Customer Reviews for LG - 24" Built-In Dishwasher - Smooth White
Posted by: Al_CarolinaGal
from Durham, NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] We've owned this house and dishwasher since 2014 and have had to call in service requests on it no less than 8 times--4 times in the last year. LG working with our home warranty company has been unable to repair this last time yet slow to work with us on a replacement product, which they're supposed to do under our home warranty product. I don't plan to get another LG if I have a choice.
Pros: ease of use
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
1
Response from lg.comBy ^DLI, LGE Social Media, May 6, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team by private message on Twitter or Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
1
Had problems with dishwasher since day one. Not i.
on May 5, 2021
Posted by: Ro58
from Auburn ca
Verified Purchase:Yes
Had to call customer service the day I installed it. Still had the same issue now it doesn’t work.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
2
Value
3
Response from lg.comBy ^DLI, LGE Social Media, May 7, 2021
We hate hearing you are having an issue with your unit. I'd like to see if we can help. Please contact LG Customer Support by private message via Twitter or Facebook @LGUSSupport. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: ERSA
from San Antonio, tx
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought 2 months ago, will be replacing all appliances to same brand one by one
Pros: Style/Design, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Bill 1st LG
from Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought 2 1/2 years ago. Well made and reliable. Quality
Pros: Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: jimmyrnr
from california
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought it many years ago and have had very few problems over a 10yr period. Great Manufacturer.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: My Personal Assistant
from Va Beach, VA
Verified Purchase:Yes
[This review was collected as part of a promotion.] LG has served us well for 7 years I only rated it a 9 because it is a little louder than I would have preferred and the lower rack constantly gets off track when pulling it out to load it.
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: RW62
from Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] Had this product for about a year. Worked as promised till I had an electrical problem.
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Kissincuz
from Tacoma, WA
Verified Purchase:Yes
[This review was collected as part of a promotion.] This dishwasher is the biggest piece of garbage I have ever used. It came with the house I purchased and has been nothing but trouble ever since. It has never worked right, even after the repairman coming out, it still had the same problem.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, August 10, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. . We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com