Customer Reviews for LG - 24" Built-In Dishwasher - Black
Customer Rating
1
Mediocre at best
on January 6, 2017
Posted by: Mango999
from East Helena, MT, United States
[This review was collected as part of a promotion.] After purchasing several other LG products, and a rave review by consumer reports, we purchased this dishwasher. I regret that purchase. It does a poor job of washing dishes - I generally have to rinse them before loading. Mugs (especially if they had something like hot chocolate in it) do not come clean. Food particles often remain on the silverware. And the bottom tray/drawer often comes off the runner and is challenging to get back in.
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
2
Written by a customer while visiting lg.com
Customer Rating
1
Bad leak!
on May 27, 2017
Posted by: Joe2e
from Birmingham, AL, United States
[This review was collected as part of a promotion.] Only 3 years old and leaking like a sieve!!!!!!!!!
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
1
Written by a customer while visiting lg.com
Customer Rating
1
Makes squeaky noise during the wash cycle
on July 28, 2017
Posted by: jackie2700
[This review was collected as part of a promotion.] 18 months after the purchase, it started making squeaky noise during the wash cycle. it still washes the dishes fine, so if you don't care about the noise it makes, this may not be a bad product. However, the fact that a part broke only after 18 months shows poor quality of LG products.
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
3
Written by a customer while visiting lg.com
Customer Rating
3
Concerned about reliability
on September 26, 2017
Posted by: Easygoing
from Ticonderoga, NY, United States
[This review was collected as part of a promotion.] Purchased dishwasher in fall and closed house for winter. In spring I had to replace motor fortunately III was under warranty. But service representative told me LG was no longer providing parts under warranty and service company would have to purchase part so the company was not going to service LG units in future.
Pros: Style/Design, easy to use
No, I would not recommend this to a friend.
Quality
3
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
1
Don't recommend
on March 24, 2019
Posted by: dlhay
from Selkirk, MB
Purchased 5 years ago. got extremely loud about year 4. had a burning plastic smell last week, took off front cover to find arcing.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
2
Response from lg.comBy EJ, Social Media, March 27, 2019
Hi, this is definitely not what we expect from our products! I can understand your frustration. Please reach out via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so that we can get this issue resolved. ^EJ
[This review was collected as part of a promotion.] as of November 2021. Very careful use. Cleaning. Correct detergent. Bought for quietness and now this very loud whinning noise in every cycle except drying. Terrible.
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, December 20, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
5
love my new LG dishwasher
on March 19, 2013
Posted by: Don62
from Aransas Pass, TX, USA
I read some reviews knocking this dishwasher but I have had no problems with mine. The tines stay in place if properly loaded and it cleans like a champ. I am waiting to try the half load feature. I am glad that I purchased my new LG dishwasher. Oh! it is very quiet also.
Pros: Performance, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Quality Product, Good Design
on May 21, 2013
Posted by: Jim504
from Madison, AL
I have owned the dishwasher a few months, its a classy looking dishwasher that is easy to operate and is very quiet.