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Customer Reviews Collected from lg.com |
LG - 24" Built-In Dishwasher - Black
Average Customer Rating:
4
Rating breakdown 452 reviews
5 Stars
252
4 Stars
86
3 Stars
39
2 Stars
21
1 Star
54
78%of customers recommend this product.
(
331 out of
426)
Customer Reviews for LG - 24" Built-In Dishwasher - Black
Posted by: Dayz
from New Lisbon Wisconsin
Verified Purchase:Yes
[This review was collected as part of a promotion.] Dishes don't get clean unless I use pot scrubber which takes too long
Pros: Style/Design
Quality
2
Features
2
Value
2
Response from lg.comBy Alice Feliz V. Luna, Social Media, June 4, 2023
Hi, Dayz. Thanks for reaching out. Hopefully you were able to get your dishwasher to work properly. But should you have additional concerns, please feel free to contact us by sending us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly
Written by a customer while visiting lg.com
Posted by: Tech5Star
Verified Purchase:Yes
[This review was collected as part of a promotion.] After moving into a house with a home warranty, we found our dishwasher was not working correctly. Our tech Chris was the best - knowledgeable, quick, efficient, friendly. Could not have asked for a better experience with our service.
Written by a customer while visiting lg.com
Posted by: Ken_NY
from Long Island, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] Still going 10+ years strong! We are now a family of 4 (myself, my wife, son, and daughter). We eat a lot at home, so we use our LDS5040ST Dishwasher almost everyday. It's quiet and cleans well evert time!
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Broken again
on March 12, 2024
Posted by: Vegasnetguy
[This review was collected as part of a promotion.] Just a horrible unit, its been fixed and fixed and fixed again. This unit is plagued with issues. The tech that came out to our house can't even find the model number to replace the most recent problem that is going on. Stay clear of LG and there products if you want a stress free life.
Response from lg.comBy true, LG Digital Care Team, March 26, 2024
Hey there. Our goal is to fill your home with the best of LG, and we understand that your experience with your LG dishwasher is different from what you expected. We would like to talk to you one-on-one to check on the status of your repair and see if there's anything we can do to help you. Please send us a private message on social media with your contact information, model, and serial number. We'll do everything we can to help you through this. ^ Diego
Written by a customer while visiting lg.com
Customer Rating
1
lucky it’s discontinued
on July 18, 2024
Posted by: LO27
[This review was collected as part of a promotion.] terrible design - extremely poor design you have to unassemble the entire thing to change the filter the filter is difficult to clean and you have to buy a new filter it is a terrible design it’s giving constant He error and error codes which are difficult to trouble shoot i regret buying this as im sitting here handwashing my dishes
Response from lg.comBy LG, July 19, 2024
Hi there. Thank you for reaching us. We're sorry to hear that you're experiencing difficulties with your LG dishwasher. We're here to help and understand how frustrating it can be when a product doesn't meet your expectations. We'll do our best to help you . You can visit this website for LG Dishwasher – Error Code List: https://www.lg.com/us/support/help-library/lg-dishwasher-error-code-list--20150933422943. For additional assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Written by a customer while visiting lg.com
Customer Rating
5
Love LG Products
on July 22, 2024
Posted by: Mikes LG Dishwasher
from Ky
I purchased this dishwasher 10 years ago July 1 2014 and still using it today. The LG dishwasher cleans and Drys the dishes very well and it is very quiet when running. Great value for the price paid for the dishwasher. we love it.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
very good fearures
on August 21, 2024
Posted by: jlpd
Excellent performance and cleans and works very well overall.
Written by a customer while visiting lg.com
Customer Rating
2
LG Dishwasher Quality is Suspect
on March 25, 2025
Posted by: Kymera
MODEL: LDS5040ST | SN: 309KWKS7Z701
Bought this Dishwasher in 2013. The wash pump motor failed in 2021 and was replaced. It worked fine for 4 years, and now (in March 2025), the DW is again making nasty grinding noise, and it appears that the motor is worn out. Since it's out of warranty, I am not going to repair it again. I am done with LG dishwashers.
Bought this Dishwasher in 2013. The wash pump motor failed in 2021 and was replaced. It worked fine for 4 years, and now (in March 2025), the DW is again making nasty grinding noise, and it appears that the motor is worn out. Since it's out of warranty, I am not going to repair it again. I am done with LG dishwashers.
Quality
2
Features
4
Value
2
Response from lg.comBy LG Digital Care Team - Joseph, March 28, 2025
Hey Kymera! Thanks for telling us about your LG Dishwasher experience. Our goal is to create enduring products that last for years while making your life good, so we appreciate your insightful feedback. While your dishwasher may be out of warranty, we'd still love to explore options with you to get it running smoothly again! Our service is backed by a 90-day warranty, so you can remain confident in our team after they work their magic. If you want to explore options or have any questions, you can find us on social media @LGUSSupport. *Joseph
Written by a customer while visiting lg.com