Customer Reviews for LG - 24" Built-In Dishwasher - Black
Customer Rating
1
Not cleaning properly
on May 8, 2025
Posted by: Parvaz
from Calgary, AB, Canada
Not sure how old this units are but we just moved to a new house and the unit is the LDS5040ST. The unit is not efficient at all and after two hours the dishes are not as clean as you expect. I tried maintaining it to get better results but still the dishes are dirty.
Pros: ease of use
Quality
1
Features
2
Value
2
Response from lg.comBy LG Digital Care Team, May 9, 2025
Hey Parvaz! We appreciate you sharing your LG Dishwasher experience with us. We're dedicated to making dish duty effortless with our LG dishwasher appliances, and would love to help you get the most out of your unit! If you haven't tried already, we highly recommend checking out our guide at https://www.lg.com/us/support/help-library/lg-dishwasher-not-cleaning--20151094745547 to get started with easy troubleshooting. If you still need help, we'd love to explore options with you on social media @LGUSSupport. Please message us with your contact info, and we'll gladly help! *Joseph
Written by a customer while visiting lg.com
Customer Rating
4
Like this Dishwasher
on January 9, 2026
Posted by: SRQ Deb
from Sarasota, FL
Very good dishwasher. I have owned it several years now and only issue are the rusting of the racks. I am in process of ordering new racks. Rusting is not everywhere but not still do not want to wash dishes, etc with rust.
Pros: Features/Settings
Quality
4
Features
4
Value
4
Response from lg.comBy LG, January 11, 2026
Hi. Love seeing long‑term owners share their experience! Thanks for sharing your experience with your LG Dishwasher — it’s great to hear your dishwasher has served you well over the years, and your note about the rack rust is helpful for others who may be considering replacement parts. It’s good to know you’re already in the process of ordering new racks to keep everything running smoothly. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James