 |
Customer Reviews Collected from Samsung US |
Samsung - 21.6 Cu. Ft. French Door Refrigerator - Black
Average Customer Rating:
4.1
Rating breakdown 306 reviews
5 Stars
182
4 Stars
58
3 Stars
12
2 Stars
14
1 Star
40
81%of customers recommend this product.
(
232 out of
285)
Customer Reviews for Samsung - 21.6 Cu. Ft. French Door Refrigerator - Black
Customer Rating
5
Great refrigerator
on March 4, 2019
Posted by: Norm547
from Pleasanton ca
Expertise:Intermediate
We love our new refrigerator. We only had it for 1 month but so far we love it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy ^Cat, Samsung Cares, March 12, 2019
Norm547, thank you for taking the time to tell us how much you love your new fridge. We are thrilled to know it has added a little something special to your kitchen. Welcome to the Samsung Experience! ^Cat
Written by a customer while visiting Samsung US
Customer Rating
5
Great layout plenty of space
on April 13, 2019
Posted by: Big Dave
from Levittown
Expertise:Intermediate
Totally satisfied with its functionality. Enjoy the update design and look of frig
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy ^Cat, Samsung Cares, April 15, 2019
Excellent News! Your new refrigerators sleek design and performance is a wonderful addition to any kitchen. Welcome to the Samsung family! ^Cat
Written by a customer while visiting Samsung US
Customer Rating
1
One year into it and top bracket failed
on July 3, 2019
Posted by: Ramer
from 14094
....one year into and top bracket failed. plastic toy product. what hapoens to fridges that last 30 years. better technology? right
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy ^Cat, Samsung Cares, July 9, 2019
Thank you for taking the time to provide us with your feedback. Samsung values your opinion and is continually improving its products and services, and your feedback is vital to that process. Thank you for being a Samsung customer! ^Cat
Written by a customer while visiting Samsung US
Customer Rating
5
amazing fridge
on July 19, 2019
Posted by: sueli
[This review was collected as part of a promotion.] i bought this fridge 3 times already for my remodeling properties and it looks great in the kitchen, size is perfect and it works great
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy ^Cat, Samsung Cares, July 19, 2019
Samsung is happy that you are happy with your new refrigerator and that we have met your expectations with our quality, innovative features, and sleek design. Thank you for being a loyal Samsung family member. ^Cat
Written by a customer while visiting Samsung US
Customer Rating
5
Great looking compact size
on October 12, 2019
Posted by: TimO
from Perrysburg Ohio
[This review was collected as part of a promotion.] we have an older home that requires a smaller refrigerator, this one has the looks and features of the full size ones in a compact size. we've had it a couple weeks and love it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy ^Cat, Samsung Cares, October 17, 2019
Samsung is happy that you are happy with your new refrigerator and that we have exceeded your expectations with our quality, innovative features, and sleek design. We welcome you to the Samsung experience. ^Cat
Written by a customer while visiting Samsung US
Customer Rating
3
Fits and seems to work fine.
on October 24, 2019
Posted by: dangeorges
[This review was collected as part of a promotion.] pros:
fits our small space
seems sturdy
roomy for its rated capacity
fits our small space
seems sturdy
roomy for its rated capacity
cons:
must open both doors to open drawers
no butter or egg shelves
freezer frosts up
not quite wide enough
must open both doors to open drawers
no butter or egg shelves
freezer frosts up
not quite wide enough
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
2
Value
4
Response from Samsung USBy ^Cat, Samsung Cares, October 24, 2019
Thank you for taking the time to provide us with your feedback. Samsung values your opinion and is continually improving its products and services, and your feedback is vital to that process. While I realize your experience has been less than ideal, and I would like to change that. I want to help by providing you this link to an article with information that addresses your concerns:
• Frost forms in the freezer or refrigerator: http://bit.ly/3057hmB
Thank you for being a part of the Samsung family! ^Cat
• Frost forms in the freezer or refrigerator: http://bit.ly/3057hmB
Thank you for being a part of the Samsung family! ^Cat
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect size
on November 27, 2019
Posted by: Charco
[This review was collected as part of a promotion.] this was the only french door refrigerator that i was able to find that would fit my height measurement requirement. was quite pricey to have my kitchen cabinets raised up.
runs very quiet.
runs very quiet.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Response from Samsung USBy ^Cat, Samsung Cares, November 29, 2019
A perfect match is sometimes hard to find, but glad that you have found your match with Samsung. Welcome to the Samsung family. ^Cat
Written by a customer while visiting Samsung US
Customer Rating
1
Junk
on January 21, 2020
Posted by: Eric
first unit leaked water from under fridge every 4 days replacement didn't seal the strip would bounce out of track not flipping in place to seal center of fridge when it did it would not seal cold in
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
2
Value
1
Response from Samsung USBy ^Cat, Samsung Cares, January 22, 2020
I realize your experience has been less than ideal, and I would like to change that. I want to help by providing these links with information that addresses your concerns:
• Refrigerator or Freezer Doors Will Not Close: http://bit.ly/2C6mecH
• Frost forms in the freezer or refrigerator: http://bit.ly/3057hmB
Thank you for being a part of the Samsung family! ^Cat
• Refrigerator or Freezer Doors Will Not Close: http://bit.ly/2C6mecH
• Frost forms in the freezer or refrigerator: http://bit.ly/3057hmB
Thank you for being a part of the Samsung family! ^Cat
Written by a customer while visiting Samsung US