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Customer Reviews Collected from Samsung US |
Samsung - 21.6 Cu. Ft. French Door Refrigerator - Black
Average Customer Rating:
4.1
Rating breakdown 306 reviews
5 Stars
182
4 Stars
58
3 Stars
12
2 Stars
14
1 Star
40
81%of customers recommend this product.
(
232 out of
285)
Customer Reviews for Samsung - 21.6 Cu. Ft. French Door Refrigerator - Black
Customer Rating
5
Fantastic Fit!
on September 27, 2020
Posted by: SAL22
just received our new samsung refrigerator and it is so awesome! lots of room for storage, adjustable shelving, love the french doors and spacious freezer. we're enjoying getting to know all the features and it looks fantastic in our home. photo was taken before we got the handles on....
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good option to replace built in model
on September 29, 2020
Posted by: BazzFamily
this was a good option to fit the built in space in our older home. the reason i didn't give it a 5 is because i think the interior lighting could be brighter in the refrigerator section, and i wish one of the door shelves had a flip up cover as is found in some of the larger models. otherwise we are very pleased with the purchase.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Would reccomend. Lack of compatability
on October 30, 2020
Posted by: Anonymous
from Sebago Maine
fridge with great capacity, dissapointed that it doesn’t work with the smart things app, handles may come off occasionally, fingerprint resistance works well but will get worse after a while. the only control is temperature and thats a bust because it only has seven options with now way to make it precise. would reccomend if you want a nice fridge but not too fancy.
I would recommend this to a friend!
Features
3
Performance
5
Design
4
Value
3
Response from Samsung USBy Pat, Samsung Care, November 2, 2020
Thanks for leaving your feedback. It's always great to hear from our customers. You address some important concerns. ^Pat
Written by a customer while visiting Samsung US
Customer Rating
1
Defective
on September 7, 2022
Posted by: Beware
The door bins and drawers are flimsy and pop apart if you use them. The bottom right bin popping open and off caused a crack in the lining of the refrigerator, voiding the warranty.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Carrie Galvan, SEA Care, September 8, 2022
Hi there,
Thank you for your insight about our Samsung products. We apologize for the vexatious experience with the Samsung appliances. Here at Samsung, we always try our best to make our products convenient for our customers and provide the best possible customer experience.
To better assist you on this matter, please reach us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
You may provide this case number (71841326) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
Thank you for your insight about our Samsung products. We apologize for the vexatious experience with the Samsung appliances. Here at Samsung, we always try our best to make our products convenient for our customers and provide the best possible customer experience.
To better assist you on this matter, please reach us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
You may provide this case number (71841326) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
Written by a customer while visiting Samsung US
Customer Rating
1
Buyer BEWARE
on December 26, 2023
Posted by: FAA3341
The drawers fell apart within a year, and the entire thing died within 4 years, just outside the warranty period.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy SEA Care, December 28, 2023
Hello there,
We care about getting you assisted. We want to speak with you directly to provide support for your fridge's fix.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146678459) to help our team pull up your information when you message us.
Have a great day.
-John
We care about getting you assisted. We want to speak with you directly to provide support for your fridge's fix.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146678459) to help our team pull up your information when you message us.
Have a great day.
-John
Written by a customer while visiting Samsung US
Customer Rating
5
Great for older home
on June 5, 2019
Posted by: Happy Camper
ideal for older homes where the cabinets were placed for the size refrigerators common 20 + years ago.
refrigerator on top means you don't have to bend down to find what you are looking for.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy ^Cat, Samsung Cares, June 7, 2019
A perfect match is sometimes hard to find, but so glad that you have found your match with Samsung. Welcome to the Samsung family. ^Cat
Written by a customer while visiting Samsung US
Customer Rating
5
Love this
on August 7, 2018
Posted by: Bean4
from Belton, TX
Expertise:Expert
I love this refrigerator. I have wanted one like this for years. I live in a double wide mobile home and this fits perfect in the space where the original one did.
Pros: Inexpensive, Realistic color, Bright display, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy ^Gaby, Samsung Care, August 8, 2018
Hi there.
Thank you for your feedback! I'm glad to know that this fridge fits perfectly in your mobile home. We appreciate your business. ^Gaby
Thank you for your feedback! I'm glad to know that this fridge fits perfectly in your mobile home. We appreciate your business. ^Gaby
Written by a customer while visiting Samsung US
Customer Rating
5
The rare 30" French Door fridge!
on May 20, 2014
Posted by: MiniMom
from Rochester, NY, USA
Expertise:Intermediate
This Samsung refrigerator is the exact size we needed for the surround that was built around our former refrigerator. It was difficult to find a 30" refrigerator in any style! The interior is surprisingly larger than expected, 21.6 cubic feet. It is a beautiful addition to our kitchen.
Pros: a rare 30" size, good interior lighting
Cons: none to date!
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US