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Customer Reviews Collected from mrcoffee.com |
Mr. Coffee - 12-Cup Coffee Maker VB13 - Black
Average Customer Rating:
3.6
Rating breakdown 34 reviews
5 Stars
20
4 Stars
1
3 Stars
1
2 Stars
4
1 Star
8
64%of customers recommend this product.
(
21 out of
33)
Customer Reviews for Mr. Coffee - 12-Cup Coffee Maker VB13 - Black
Customer Rating
5
Easy to Keep Clean
on September 25, 2014
Posted by: Danny V
from New London, TX, United States
Gender:Male
After using one of this model for over six years it died (both thermal fuses went bad). Sure it makes great coffee, but I always liked it because the water reservoir is large enough to reach in with a paper towel to dry after use, which keeps it cleaner for longer. When I tried to replace it, I was disappointed that I could not find this model at the department stores as it has been replaced by a newer redesigned model (DW Series) that has more corners inside the reservoir making it virtually impossible to reach some tight places. I felt lucky to find this one at the Mr Coffee website and so bought two. I hope they last a while.
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
5
Simple & easy to use!
on September 28, 2014
Posted by: BobCat1950
from Stevensville, MI, United States
Gender:Male
this was a replacement for an older Mr. Coffee that had worn out; this one was a little different but it works fine; we clean it every 2-4 weeks; the older 1 had a leak in the metal tubing around the hot plate (inside the bottom); thus far no problems
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
5
Easy to use, reliable, and compact.
on August 19, 2014
Posted by: SnIngraham
from Portsmouth, VA, United States
Gender:Female
After several moves, including cross country, it's still like new and never fails to make a great cup of coffee.
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
5
Mr. Coffee VB Series is the perfect coffeemaker
on January 30, 2015
Posted by: Ethel 2
from Florida, United States
Gender:Female
This coffeemaker is so easy to clean, keeps the coffee piping hot all day, it's easy to fill. I love everything about it.
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Two new Mr Coffees won't brew hot enough
on August 27, 2015
Posted by: wanting a good cup of joe
My wonderful 20+ year old Mr. Coffee maker died a month ago, it could make a light cup of coffee or a strong cup depending on how much coffee you used. So when it died, I bought the same model and can't get it to heat the water hot enough to brew a nice strong cup no matter how much coffee I use. The Mr. Coffee company sent me a second machine and it does the same thing. I'm so disappointed. Water is only heated to 180 degrees, proper machines should heat to 195 to 205 degrees. Don't waste your money on this model.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Customer Care , August 29, 2015
I apologize for any disappointment. Most of our coffee makers brew between 177 and 185 degrees Fahrenheit, and should make a delicious cup of coffee. We appreciate your feedback, and your comments will help us to make improvements in the future. If you have any questions or concerns, please feel free to contact us at 1-800-672-6333. We're here for you Monday-Saturday, 9am-6pm Eastern.
Written by a customer while visiting mrcoffee.com
Customer Rating
5
LOVE mR COFFEE
on August 18, 2014
Posted by: bonnie
from mpls mn
Gender:Female
i have used Mr Coffee for years! have always liked the product and replacement parts are easy to get. would love a single/ whole pot maker. since hubby likes different kind of coffee than I do and only drinks 1 or 2 a day!
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
5
Great coffee, simple, quick, ALWAYS WORKS!!
on August 25, 2015
Posted by: Jdog
from Peoria, IL
I have used this model over a long period of time. I would not switch.
Always works, never a problem. How simple can that be. Price is great.
Pic of new coffeemaker and formerly full, now empty, first pot.
Thanks Mr. C
Always works, never a problem. How simple can that be. Price is great.
Pic of new coffeemaker and formerly full, now empty, first pot.
Thanks Mr. C
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
2
Disappointed
on June 4, 2015
Posted by: Spouseofcoffeedrinker
from Denton, MD, United States
Gender:Female
1st one lasted less than a year. Burner plate lost its coating and it just died this morning. Would not brew, just sounded like it was finishing up brewing. Just bought another, hope it does better. (Use bottled water in machine)
Response from mrcoffee.comBy Mr.Coffee, Customer Service, June 4, 2015
No coffee in the morning can be a pain, so I understand how you feel. I am happy to hear you got a replacement, and don't be afraid to contact Mr. Coffee direct at (800) 672-6333 if you ever have any problems. We are always here to help. Happy brewing!
Written by a customer while visiting mrcoffee.com