Samsung US Customer Reviews Collected from Samsung US
Samsung - Galaxy Note II 4G Cell Phone (AT&T) - White (AT&T)
Average Customer Rating:
4.8 out of 5
4.8
Open Ratings Snapshot
Rating breakdown 905 reviews
5 Stars
779
4 Stars
105
3 Stars
7
2 Stars
4
1 Star
10
98%of customers recommend this product. 
(
834 out of 849
)
Customer Reviews for Samsung - Galaxy Note II 4G Cell Phone (AT&T) - White (AT&T)
Customer Rating
5 out of 5
5
Excellent device but waiting on all the features to be unlocked
on November 22, 2012
Posted by: DDMatrox
Expertise:Intermediate
I love this device as I cannot simply call it a phone. That would be belittling it. It is fast, responsive, full of features(I will speak on that in a moment), battery life is overwhelmingly fantastic and a dream to use and learn to use. I feel it is far beyond anything else in the market at the moment. The screen is beautiful, you can do anything you wish with it(at least almost, but when all features are rolled out, you will be able to do the work of a portable pc), and the battery life is second to none.
Features: I have to say I am a little disappointed in the multi window not coming on the device, along with the screen recording, etc that is advertised. I have read that the update for multi window is coming very, very soon, but nothing on the screen recording and the notification toggles at the top of the screen. So that is why for features, I gave it a 4 instead of a 5, as I feel it should have come with those enabled or within a week or two rolled out. How much the carriers has to play into this, I can only imagine. I can wait on this, however, the main con I have is that updates are far too slow coming in general unfortunately.
I had the original note and upgraded to this model as I was "that impressed" with the original, and this even moreso! My wife still has the original and loves it tremendously.
The accessories that I like are expensive but imho, well worth the cost(multimedia dock, battery charger with extra battery and the flip case that I already have).
I am in IT and use the features of the unit every day, thus the necessity for multitasking to the extreme.
It is a great product to say the least and I highly recommend if you are even considering it, as you will definitely not regret the purchase. There really is nothing that can be compared to it.
Pros: Bright display, Inexpensive, Durable, Realistic color, Lightweight, feature rich, radically fast, true multitasking ability, battery life of over 18 hours easily, fantastic abilities, evolution of s-pen, future proof(until samsung outdoes itself), heads and tails over anything else, cured all bad tendencies of first note
Cons: did not come out of the box with multi window, too slow with updates
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy Note 2 awesome!
on November 28, 2012
Posted by: majordave817
from Broadlands, Virginia
Expertise:Intermediate
My wife convinced me to switch from our iphones to the Samsung Galaxy series. She got the S3 and I got the Note 2. We love them! I don't think that the iPhone 5 comes even close to the features and functionality of the Note 2.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love this phone.
on November 28, 2012
Posted by: MiraD
from Schaumburg, IL
Expertise:Expert
I've had this phone over 2 weeks and no one can pry it out of my hand. When out grocery shopping people ask me about this phone and what it can do. The only tweak I'd at to it is if it had the multifunction software enabled so I can use 2 sites at the same time. My provider hasn't pushed the new software yet.
I use the S pen but my favorite feature is swype to text and just surfing in general on such a large screen. It is way faster than my old phone which was supposedly the best designed white square thing ever. Not so much. I haven not grown bored of this phone at all. There's such much more I can do with it and I can actually speak to people without them asking can you hear me 3-4 times because my 4th generation white square had terrible call quality.
I can write grocery lists, price check items, delete multiple emails and open files quickly. My large white tablet sits collecting dust because I'd rather do tasks on my Note 2. If you're considering this phone, yes it's large but it is light weight and does everything flawlessly.
Pros: Built-in speakers, Bright display, Realistic color, Lightweight, fast, great call quality
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing Device!!!
on December 12, 2012
Posted by: sad4ever
from Cleveland, OH
Blazing Fast!!! Speed and functionality make this phone a must for everyone from a businessman to a student. Highly recommending.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Device of the year...
on January 21, 2013
Posted by: GSLeon3
from Dallas, TX
Expertise:Expert
The Galaxy Note 2 has converted me to a loyal Samsung customer after a decade of loyalty of to a company that no longer makes any "sense" to me.
I scoffed at those that dove in to the original Note, however, after seeing firsthand the features the Note 2 was loaded down with & experiencing the amazing performance, I became a believer
There are dozens of useful features on the Note 2 & a dozen more you won't use regularly, but when you do use them, you are guaranteed to exclaim loudly, "WOW!". The multi-view feature is really neat, but the Multi-window feature is super useful & saves me time when I am sending emails that require me to view reference materials or documents. No more guessing, no more switching back & forth between screens & no more waiting until I can get to a laptop or PC.
The S-Pen is an awesome retro-like tool that I did not miss from my old smartphone days, until I saw it in action & realized that it was the stylus reborn & re-imagined with great functionality. Hand written notes that are pressure sensitive, precise clippings from documents & web pages or articles are all just a gesture away from being shared via a plethora of communication mediums.
The only down side to this device is that the well documented Android OS/System bug was not patched, but even with the battery draining bug, you still get over 24 hours of use. I can't wait until this issue is patched, trhis thing will be a buttery smooth experience that lasts for 3 days minimum for me.
There is no better device on the market & while it won't replace a tablet or laptop for me, it definitely is the beast option to get you buy when you are between those devices.
I am a mechanical engineering professional & this is a powerful tool that makes me more productive & makes me shine in front of clients.
Did I also mention the other half of this thing? Multimedia! Samsung does things right in regards to supporting numerous formats & codecs. I can watch near Bluray quality movies on this thing, complete with AC3 surround sound thanks to the DIVX certification. So many music formats are supported, so many video containers & formats are supported & you can watch them via AllShare Cast on your laptop, tablet or even your compatible TV. You have an older TV? No problem, the AllShare Hub will turn your old TV into media sharing monster.
You owe it to yourself to give this thing a whirl! Like me, you might just find yourself impressed & owning what you swore you'd never buy!
Pros: Built-in speakers, Bright display, Realistic color, Lightweight, large screen, ultra-customizeable, multi-window, advanced led display, feature packed, super thin, powerful hardware, fast & responsive
Cons: jelly bean battery bug, expensive, thin plastic back cover
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
From A Tech Moron
on February 27, 2013
Posted by: TechMoron
I have always been slow to adopt new technology. I never had a pda. I waited until 'the cloud' came along and my email, contacts and calendar could follow me on my computers. In similar one-size-fits-all fashion, I bought my Note ll. Finally, I can write notes, make phone calls, text, e-mail, watch video on a decent-sized screen, listen to podcasts and music---all from the same device. Simple, even for a tech moron. Thanks!
Pros: all in one
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best thing since sliced bread
on April 3, 2013
Posted by: PRFD
from Tennessee
Expertise:Beginner
The best of the best.
Hands down. No more questions. Get one and see for yourself!
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Device
on April 4, 2013
Posted by: curiousaboutpower
from Indianapolis, Indiana
Expertise:Expert
I call it a device as it is definitely not "just" a phone, it is a full-fledged computing platform. This is a great platform for mobile computing. the screen is large enough to watch movies and work on spreadsheets as well as surf the web. The battery life is reasonable and it has tons of features. Samsung has thought out the product well, making it light weight but not flimsy. The layout of the buttons and ports make it usable without getting in the way. I actually enjoy this device more than any other cell phone/PDA/tablet/smartphone I have ever tried. I would recommend this to everyone.
Pros: Built-in speakers, Bright display, Durable, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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