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Customer Reviews Collected from Samsung US |
Replacement Water Filter for Select Samsung Refrigerators - White
Average Customer Rating:
1.4
Rating breakdown 33 reviews
5 Stars
2
4 Stars
2
3 Stars
0
2 Stars
0
1 Star
29
14%of customers recommend this product.
(
4 out of
28)
Customer Reviews for Replacement Water Filter for Select Samsung Refrigerators - White
Customer Rating
1
Defective refrigerator filters
on April 23, 2024
Posted by: Terry
I see that my frustration with trying to find a filter that actually fits my Samsung refrigerator is not unique. The filters could be installed very easily until a few years ago. Now, even after remodeling the teeth on the filter, I can’t get it to install. From the reviews, it’s obvious that Samsung knows about the problem but for some reason refuses to fix it. Shameful!
Response from Samsung USBy SEA Care, April 23, 2024
Terry, we understand your frustration in replacing the water filter for your fridge. We are here to help.
Here is a guide with simple steps for replacing your water filter. Please choose every option available to get tips and tricks. Kindly watch the video if prompted by one.
Replace the water filter in your Samsung refrigerator
https://www.samsung.com/us/support/answer/ANS00060149/
I have also shared this link to help you identify the correct water filter for your fridge. Please check your model number and match it to the lists provided.
Water Filter Finder
https://www.samsung.com/us/home-appliances/refrigerators/water-filters/find-your-water-filter/
Should you need more assistance locating the water filter for your fridge, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147072165) to help our team pull up your information.
Have a great day.
^Camille
Here is a guide with simple steps for replacing your water filter. Please choose every option available to get tips and tricks. Kindly watch the video if prompted by one.
Replace the water filter in your Samsung refrigerator
https://www.samsung.com/us/support/answer/ANS00060149/
I have also shared this link to help you identify the correct water filter for your fridge. Please check your model number and match it to the lists provided.
Water Filter Finder
https://www.samsung.com/us/home-appliances/refrigerators/water-filters/find-your-water-filter/
Should you need more assistance locating the water filter for your fridge, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147072165) to help our team pull up your information.
Have a great day.
^Camille
Written by a customer while visiting Samsung US
