Overall Customer Rating
3.8 out of 5
3.8
Open Ratings Snapshot
Rating breakdown 22 reviews
5 Stars
12
4 Stars
1
3 Stars
5
2 Stars
0
1 Star
4
22  reviews)
Features
2.7 out of 5
2.7
Quality
4.8 out of 5
4.8
Value
4.8 out of 5
4.8
Ease of Use
4.9 out of 5
4.9
(22 Reviews)
73%of customers recommend this product. 
(
16 out of 22
)
0 Questions & 0 AnswersAsk the manufacturer, the community, fellow shoppers and Best Buy staff. Share your answers.
Overall Customer Rating
3.8 out of 5
3.8
Open Ratings Snapshot
Rating breakdown 22 reviews
5 Stars
12
4 Stars
1
3 Stars
5
2 Stars
0
1 Star
4
22  reviews)
Features
2.7 out of 5
2.7
Quality
4.8 out of 5
4.8
Value
4.8 out of 5
4.8
Ease of Use
4.9 out of 5
4.9
(22 Reviews)
73%of customers recommend this product. 
(
16 out of 22
)
0 Questions & 0 AnswersAsk the manufacturer, the community, fellow shoppers and Best Buy staff. Share your answers.
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  • Tech Insider Network
Customer Rating
5 out of 5
5
Great! Hasn't failed me!
on July 8, 2008
Posted by: Anonymous
from NW Missouri
I bought and installed this back up from CyberPower over a year ago. I live in a farm house in the middle of the country where lightning strikes and power outages occur frequently in summer and winter. From 10 below zero to 99 degrees it works fine for me.
This powerful and efficient back up system has never failed me. If it can do the job here - it should do the job for you.
I have two laptop computers, 3 printers, a DSL modem and Dell 19" monitor plugged into it.
What's great about it: Priced right and does the job
What's not so great: None I've found
I would recommend this to a friend!
+3points
3of 3voted this as helpful.
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  • Tech Insider Network
Customer Rating
3 out of 5
3
Crash faster
on April 28, 2008
Posted by: Douglas
 
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from Columbia, SC
It's not the most pricey UPS out there, but I still can't recommend it. The battery in mine wore out in about 13 months. Now that the battery is gone, it will crash a PC on a brownout that wouldn't affect one plugged directly into the wall. As near as I can figure it, it must be instantaneously failing over to the dead battery on any flicker which crashes the PC. Maybe its not so bad to get a years protection for this price, but I have two others that cost twice this much that have protected equipment for nearly four years with no signs of failing.
What's great about it: Adequate power for most PC needs.
What's not so great: When the battery wears out, it's worse than nothing.
No, I would not recommend this to a friend.
+3points
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  • Tech Insider Network
Customer Rating
3 out of 5
3
Works well but annoying beep
on October 6, 2007
Posted by: Clubcar
 
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It was easy to set-up and works well. You do not have to connect battery wires as with some other brands. It performed exactly as it should every time I tested it. Note: although the battery came partially charged, you should charge it up fully per the instructions for maximum performance.
The only negative is that it beeps every 30 seconds when the household power goes out and it is running on battery power. You can disable this using the included Windows software, but it will remain disabled only as long as the USB cable (also included) is connected to a computer. In my case, I don't want the UPS connected to a computer. I temporarily connected it to a computer and used the software to turn off the beeps, but as soon as I disconnected the computer, the annoying beeps were back. Too bad, otherwise rating would be 5 stars.
What's great about it: Easy set-up, works well
What's not so great: Beeps every 30 seconds
I would recommend this to a friend!
+2points
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  • Tech Insider Network
Customer Rating
3 out of 5
3
be careful
on September 16, 2008
Posted by: berwyn
 
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from Miramar Beach, Florida
I have 4 of these units and they all do the power backup job very well. Be careful if you have a power generator and need to use it. For some reason some of the units beep after the generator is on and you neet to remove them form the circuit to restore your computer or other devices being supported. Kind of sick I think.
What's great about it: does the job
What's not so great: generator caution
I would recommend this to a friend!
Features
2 out of 5
2
+2points
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  • Verified Purchaser
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  • Tech Insider Network
Customer Rating
5 out of 5
5
Largest number of outlets (8) available
on October 13, 2018
Posted by: justme
 
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from Richmond, VA
Verified Purchase:Yes
Had one of these before and loved it so I purchased another one!
Mobile Submission: False
I would recommend this to a friend!
+1point
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  • Tech Insider Network
Customer Rating
1 out of 5
1
Unreliable
on June 27, 2009
Posted by: JamesCo
 
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from California
Unfortunately I've had this device crash my computer more than it saved it. Without the power going out, it has dropped power to my computer unexpectedly, the same as unplugging my computer from the wall. If the power had gone out, the battery should have kicked in, but it wasn't power outages, just a failure of the UPS to work at all. I can recall it saving my computer 1 time from an outage and it surprised me. But what good is a UPS if it caused more shutdowns than it's prevented? I would have been better off plugging into the wall and suffering the 2 or so REAL outages than the 10 or so failures.
I am saving to replace it as soon as I can and am going to use it as a backup for my monitor. On the plus sides, when it works it is helpful and the voltage regulation provided helped in some poorer houses I was in (though the regulation is not as good as some more expensive models). I expect if you're willing to try and get one that works, then it would be great. I wont risk it again myself.
What's great about it: Good package, when it works
What's not so great: Doesn't always work
No, I would not recommend this to a friend.
Features
4 out of 5
4
+1point
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  • Tech Insider Network
Customer Rating
1 out of 5
1
Not great
on February 17, 2010
Posted by: copperdad
 
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from Copperopolis Ca
I run small office with 6 of these but 3 maybe now 4 have failed. Battery lasts a few years, but when it goes...it just shuts down! Have tried to get battery to replace but cost is $25 and $15 to ship!!! can just go to store and buy new one for a few bucks more! Will probably look to get different one online with free shipping...
What's great about it: least expensive but what do you get
What's not so great: Battery on 3 of these has died and cost is $40 for new battery! They also die and leave you with no power.
No, I would not recommend this to a friend.
Features
2 out of 5
2
0points
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  • Tech Insider Network
Customer Rating
1 out of 5
1
Bad UPS
on August 2, 2009
Posted by: ML54
 
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from Hendersonville, NC
You get what you pay for. This unit shuts itself off at random and won't power back-on until all the plugs from the attached devices have been removed. I've used TrippLite's also with mixed results. I'm going back to and staying with APC.
What's great about it: Cheap
What's not so great: Doesn't Work
No, I would not recommend this to a friend.
Features
2 out of 5
2
-1point
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