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Customer Reviews Collected from geappliances.com |
GE - 24" Built-In Dishwasher - White on White
Average Customer Rating:
3.9
Rating breakdown 1,802 reviews
5 Stars
804
4 Stars
477
3 Stars
211
2 Stars
113
1 Star
197
75%of customers recommend this product.
(
1,282 out of
1,700)
Customer Reviews for GE - 24" Built-In Dishwasher - White on White
Customer Rating
1
Wire disconnected from factory
on August 31, 2022
Posted by: war veteran
from ky
Brand new and would not drain, after removing from cabinet found a wire disconnected from factory, could not have been inspected or tested, and no it can not fall off during shipping.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, September 14, 2022
Hi there,
Thanks for taking the time to leave a review for your dishwasher. So sorry to hear about the issues that you've had here, truly. Know that we were able to locate and update your case with your review here. We've also notified your case manager. They'll do the best they can to review and reach out as soon as they're able.
Thanks for your ongoing patience.
All the best,
Michael@GEA
Thanks for taking the time to leave a review for your dishwasher. So sorry to hear about the issues that you've had here, truly. Know that we were able to locate and update your case with your review here. We've also notified your case manager. They'll do the best they can to review and reach out as soon as they're able.
Thanks for your ongoing patience.
All the best,
Michael@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Somewhat Disappointed
on August 31, 2022
Posted by: Baysidemom
from Queens, NY
Just replaced my old GE Potscrubber. This one is very noisy and the inside racks do not give me as much space for dishes as the old one. It also seems to take longer for the cycle to be completed. I also read that this unit has been discontinued. I live in a Co-op and they replace dishwashers for me.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, September 15, 2022
Hi there,
Thanks for leaving a review for your dishwasher. We see that this model is rated at 64 dBA. Remember, actual sound levels can be a little different once installed in the home. You might find the appliance quieter or louder than the decibel rating suggests. The loudness of a dishwasher depends on the installation location, the cabinetry where it is located, the flooring, the countertop above it, and even whether the dishwasher is full of dishes or partially empty.
Also, if you have questions about the cycle wash times and loading the unit, you're free to take a look at pages 9 and 15, respectfully, in your Use and Care manual, here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55114-1.PDF&_ga=2.246456516.1127555770.1663240271-921338026.1663240271
We do hope this helps!
Know that we're always here if you have other questions or concerns in the future.
Best wishes,
Michael@GEA
Thanks for leaving a review for your dishwasher. We see that this model is rated at 64 dBA. Remember, actual sound levels can be a little different once installed in the home. You might find the appliance quieter or louder than the decibel rating suggests. The loudness of a dishwasher depends on the installation location, the cabinetry where it is located, the flooring, the countertop above it, and even whether the dishwasher is full of dishes or partially empty.
Also, if you have questions about the cycle wash times and loading the unit, you're free to take a look at pages 9 and 15, respectfully, in your Use and Care manual, here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55114-1.PDF&_ga=2.246456516.1127555770.1663240271-921338026.1663240271
We do hope this helps!
Know that we're always here if you have other questions or concerns in the future.
Best wishes,
Michael@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great lil dishwasher
on September 5, 2022
Posted by: Cmb23
from Evansville Wyoming 82636
I just love this lil dishwasher! It’s simple to operate, cleans my dishes sparkling clean and the longest cycle is only about 90 minutes!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Water remains in bottom of dish washer!!!
on September 5, 2022
Posted by: Ruby Walden
from Winder, Ga
Water remains in the bottom of the dish washer!!! All my appliances are GE, refrigerator, stove, microwave, clothes washer and dryer. I’m so disappointed with the dish washer. Please help. What do I need to do?
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, September 21, 2022
Hi there,
Thank you for taking the time to write about your dishwasher. We can certainly understand your concern and will be happy to address them. It is normal to see some water remaining in the bottom of your dishwasher. However, if you see an excessive amount, then please check out this troubleshooting article.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16240&_ga=2.258008714.1227825129.1663592206-1399050172.1598645166
We definitely appreciate your support of GE appliances. Let us know if you need any additional help. Take care. Mike@GEA
Thank you for taking the time to write about your dishwasher. We can certainly understand your concern and will be happy to address them. It is normal to see some water remaining in the bottom of your dishwasher. However, if you see an excessive amount, then please check out this troubleshooting article.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16240&_ga=2.258008714.1227825129.1663592206-1399050172.1598645166
We definitely appreciate your support of GE appliances. Let us know if you need any additional help. Take care. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Much quieter than I expected! Finally clean dishes
on October 7, 2022
Posted by: MNDoc2
from Minneapolis
I was pleasantly surprised by how quiet this is. Finally I have a dishwasher that actually cleans the dishes completely each time. This is a great product for the $, excellent value!
I would recommend this to a friend!
Features
4
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
What a head ache
on October 26, 2022
Posted by: Td9811
from Kaufman TX
The water pump was slow leaking from day to 1. I didn’t have it checked because I had faith in the product and thought it was a possible plumbing issue from the freeze that the plumbers couldn’t find. By the time I realized it was in fact the dishwasher, the warranty was over and my kitchen floor was ruined. The part that went bad had been discontinued and they suggested a different one. Very disappointed
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Pablo@GEA, GE Appliances, November 1, 2022
Hello - while we're glad to see that you like the appearance of the unit, we're also very sorry to hear that the dishwasher is not working as expected. We know this is not ideal, and we completely understand your disappointment.
We noticed that you had a service appointment scheduled, but it wasn't completed. We recommend making another service appointment for one of our technicians to properly assess your unit.
You can always schedule an appointment by calling us at: 1-800-432-2737, or online here: https://www.geappliances.com/ge/service-and-support/service.htm
Please know you can also reach out to us on social media if there are other questions or concerns we can assist you with.
Take care.
Pablo@GEA
We noticed that you had a service appointment scheduled, but it wasn't completed. We recommend making another service appointment for one of our technicians to properly assess your unit.
You can always schedule an appointment by calling us at: 1-800-432-2737, or online here: https://www.geappliances.com/ge/service-and-support/service.htm
Please know you can also reach out to us on social media if there are other questions or concerns we can assist you with.
Take care.
Pablo@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Awful, cheap dishwasher
on October 28, 2022
Posted by: Lm1719
My landlord put in this dishwasher after she renovated our rental house. We moved in and the dishwasher worked for the first 2 years. Not great but it made washing all the dishes that come with a family of 4 a little easier. Well by year 2 the dish washer stopped draining. Disgusting water kept pooling at the bottom. Then the dishes stopped getting clean. I'd have to run the machine 3 times to get anything clean. Now the timer went out so its absolutely useless and will grt stuck on random cycles. If I owned this home, this horrible dish washer would be the first thing to go to the dump. Absolutely 100% do not recommend. And I don't know how anyone thinks this thing is quiet. It is so so loud.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Pablo@GEA, GE Appliances, November 1, 2022
Hello - we're very sorry to hear you had to experience this situation with your dishwasher. We know that a unit not draining and performing as expected is very inconvenient, and we completely understand your frustration.
We recommend scheduling a service appointment for one of our technicians to assess your unit. You can schedule an appointment by calling us at: 1-800-432-2737, or online here: https://www.geappliances.com/ge/service-and-support/service.htm
Please know you can always reach out to us on social media if there are other questions or concerns we can assist you with.
Take care.
Pablo@GEA
We recommend scheduling a service appointment for one of our technicians to assess your unit. You can schedule an appointment by calling us at: 1-800-432-2737, or online here: https://www.geappliances.com/ge/service-and-support/service.htm
Please know you can always reach out to us on social media if there are other questions or concerns we can assist you with.
Take care.
Pablo@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Motor failed in 8 months
on November 26, 2022
Posted by: Trfilippi
from Arkansas
The motor has already caused a leaked. It will cost more to fix it then to buy a new one. So disappointed
Features
3
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Shayla@GEA, GE_appliances, December 2, 2022
Hello - Thank you for taking the time to provide your feedback. However, we regret to hear that the motor has failed causing a leak. This is certainly not the ownership experience we'd want you to have, and we apologize for the trouble this has caused. We'd love to help you!
Please know our appliances come with a limited one-year warranty. During this time, we cover any part of the dishwasher which fails due to a defect in materials or workmanship. We will also provide, free of charge, all labor and related service to replace the defective part.
We recommend scheduling service so a certified GE Appliances technician can diagnose and repair your unit in no time. You can schedule service by calling 1-800-432-2737 or online here: https://www.geappliances.com/ge/service-and-support/service.htm.
Although we stopped manufacturing this unit, we strive to provide the best possible quality and will share your review with our quality team for any necessary improvements. Please contact us if you have any questions or concerns; we'd be glad to help! We wish you the very best. -Shayla@GEA
Please know our appliances come with a limited one-year warranty. During this time, we cover any part of the dishwasher which fails due to a defect in materials or workmanship. We will also provide, free of charge, all labor and related service to replace the defective part.
We recommend scheduling service so a certified GE Appliances technician can diagnose and repair your unit in no time. You can schedule service by calling 1-800-432-2737 or online here: https://www.geappliances.com/ge/service-and-support/service.htm.
Although we stopped manufacturing this unit, we strive to provide the best possible quality and will share your review with our quality team for any necessary improvements. Please contact us if you have any questions or concerns; we'd be glad to help! We wish you the very best. -Shayla@GEA
Written by a customer while visiting geappliances.com