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Customer Reviews Collected from jbl.com |
JBL - Charge 2 Portable Bluetooth Speaker - Red
Average Customer Rating:
4.3
Rating breakdown 136 reviews
5 Stars
80
4 Stars
31
3 Stars
11
2 Stars
7
1 Star
7
86%of customers recommend this product.
(
106 out of
123)
Customer Reviews for JBL - Charge 2 Portable Bluetooth Speaker - Red
Customer Rating
4
A few things to consider...
on July 7, 2016
Posted by: Adam99
from Twin Lake, MI, United States
Even though this thing does in fact have an amazing battery, and a flat side on the bottom, it rolls waaaaaay to easy, even if you barely move it, its so heavy it just keeps on rolling until it falls off something, but durable. Also the whole pairing more than one device at a time "feature" actually sucks. My and my wifes phones were both connected at the same time and we were having choppy play back so one of us has to disconnect and it goes back to normal. We were using "Spotify" Very awesome sound and bass being the size of a 20oz bottle.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Great product but Bluetooth technology.......
on July 22, 2016
Posted by: Nickignz
from New York, NY, United States
I love my speaker. The only complaint is that someone feels the need to connect and cut my connection constantly and I cannot prevent the nuisance.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Awesome
on September 10, 2016
Posted by: Mendy
I bought it some time back. Its voice is just awesome
Written by a customer while visiting jbl.com
Customer Rating
4
Great colors, longest battery life!
on October 14, 2016
Posted by: alison916
from California, United States
JBL Charge 2 review:
I received this speaker in black as a birthday gift. Initially I thought my speaker was defective due to the fact that I thought sound was supposed to be coming out of both sides of the speaker, not just the front. So I exchanged it for a new one. Only to find out that the second one I received didn't have sound coming out of both sides either. I thought this was strange. But after doing a little research online I noticed this is common with other types of similar Bluetooth speakers (Bose is the same way).
To me, it just makes sense to have sound coming out of both speaker grates. Nonetheless, its still a pretty good speaker overall.
To me, it just makes sense to have sound coming out of both speaker grates. Nonetheless, its still a pretty good speaker overall.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
No bass
on November 6, 2016
Posted by: Whitecon
from Boston, MA, United States
Just bought new. No bass and instructions not helpful
No, I would not recommend this to a friend.
Response from jbl.comBy Joe G at Customer Service, Customer Support, November 7, 2016
We are sorry if you were not satisfied with our product. The owner's manual is not yet available on the site. We are working to fix that now.
If you have any questions or concerns, please submit a request at www.jbl.com/contactus and the Customer Service team will be more than happy to assist you.
If you have any questions or concerns, please submit a request at www.jbl.com/contactus and the Customer Service team will be more than happy to assist you.
Written by a customer while visiting jbl.com
Customer Rating
5
Great sound
on November 10, 2016
Posted by: Rayzaa
from Santa Clara, CA, United States
I have the first Charge and got ts one recently new for $50. Love the deeper bass. Just a great sounding speaker. I can also plug it in to my TV and it gives it a great sound. Awesome for sports.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
3
GREAT SOUND AND BETTER THAN BOSE
on July 25, 2017
Posted by: whymenb
from Singapore
I bought this and enjoy the sound especially good on outdoors where you can really enjoy the bass of the music unlike most bluetooth speaker. but there is a problem on bluetooth connection for iPod nano, Ipad.
Response from jbl.comBy Joe G at Customer Service, Customer Support , July 26, 2017
Thank you for taking the time to provide us with your feedback. Reception of Bluetooth can be heavily influenced by surrounding environment. We have some suggestions to possibly address the issue you're having with the CHARGE 2.
1. Please note that if you have a large number of Apps open in your smartphone or tablet, this may block or overtax its processor. Dropouts may result. Try to close all or most active apps. This should solve the problem.
2. Bluetooth signals from smartphones and tablets are not very strong. Make sure that the signal does not have to pass through doors, walls etc. Always maintain a clear line of sight between transmitter and receiver.
3. Reset the CHARGE 2 by following this step:
With the CHARGE 2 ON, press and hold the VOL+ and Pause/Play buttons for 5-6 seconds. When the CHARGE 2 switches off after a few seconds, sounding the OFF prompt, it has been reset.
If none of these things work, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
1. Please note that if you have a large number of Apps open in your smartphone or tablet, this may block or overtax its processor. Dropouts may result. Try to close all or most active apps. This should solve the problem.
2. Bluetooth signals from smartphones and tablets are not very strong. Make sure that the signal does not have to pass through doors, walls etc. Always maintain a clear line of sight between transmitter and receiver.
3. Reset the CHARGE 2 by following this step:
With the CHARGE 2 ON, press and hold the VOL+ and Pause/Play buttons for 5-6 seconds. When the CHARGE 2 switches off after a few seconds, sounding the OFF prompt, it has been reset.
If none of these things work, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Written by a customer while visiting jbl.com
Customer Rating
5
Awsome
on March 31, 2019
Posted by: Brta
from Umag
I have this speaker for year and few months by now and it's working same as 1 day and he was in dust wet conditions etc.
I would recommend this to a friend!
Written by a customer while visiting jbl.com