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Customer Reviews Collected from sony.com |
Sony - BDPS6500 Streaming 4K Upscaling 3D Wi-Fi Built-In Blu-ray Player - Black
Average Customer Rating:
4.1
Rating breakdown 261 reviews
5 Stars
148
4 Stars
47
3 Stars
22
2 Stars
21
1 Star
23
77%of customers recommend this product.
(
175 out of
228)
Customer Reviews for Sony - BDPS6500 Streaming 4K Upscaling 3D Wi-Fi Built-In Blu-ray Player - Black
Customer Rating
2
Great when it works
on October 24, 2018
Posted by: Jaz1
Gender:Male
I have had this unit for 6 months. When it works it is slick. However mine freezes constantly, gives a blank screen, the remote and/or buttons in the front are useless and freeze also when this happens. The only thing that cures it is unplugging and rebooting. The software is up to date so that is not an issue. The wi if features are nice. However pairing with Bluetooth speakers worked for a while then just started cutting out and became unlistenable. My advise keep,looking
No, I would not recommend this to a friend.
Response from sony.comBy Zac, Sony North America Customer Support, October 25, 2018
Hi Jaz1,
We regret to hear that you're having issues with this player. Let's try to isolate the issue by following some troubleshooting steps included on this link:
https://www.sony.com/electronics/support/articles/00139302
We regret to hear that you're having issues with this player. Let's try to isolate the issue by following some troubleshooting steps included on this link:
https://www.sony.com/electronics/support/articles/00139302
Written by a customer while visiting sony.com
Customer Rating
2
Disappointment
on November 30, 2018
Posted by: mlipenk
Gender:Male
I had the SONY S3500 player which had constant lockups, so I thought it was simply old and tired, and "upgraded" to the S6500. Really there is no difference. CONSTANT lock-ups. Routine factory resets. The YouTube app flat out doesn't work, it goes to a red screen... that's it. Other than Netflix and the rare DVD there is no other reason to use this player in my house. I've resorted to hooking up my laptop to my TV with an HDMI cable and get better features. Additionally, the ratings settings for limiting content for children are extremely inadequate and unclear. Don't waste your money.
No, I would not recommend this to a friend.
Response from sony.comBy Sony Social Support, November 30, 2018
We regret that the player failed to meet your expectations, mlipenk. Please be assured we take this very seriously and continuously strive to improve our products.
Regards,
Erin
Regards,
Erin
Written by a customer while visiting sony.com
Customer Rating
1
Fails after 2 years
on December 15, 2018
Posted by: Eddie Huchro
Gender:Male
Great player but failed reading discs after 2 years. Wont recognize downloaded software upgrades, cleaned laser disc with cleaner discs, etc., etc., nothing works. A great player if it would work longer than just 2 years.
No, I would not recommend this to a friend.
Response from sony.comBy Sony Social Support, December 16, 2018
Hi Eddie, we regret that the player did not live up to your expectations. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We recommend visiting our service website at https://us.esupport.sony.com/support/s/service?language=en_US to have your player serviced.
Regards, Erin
Regards, Erin
Written by a customer while visiting sony.com
Customer Rating
1
Another Sony Fail
on February 9, 2019
Posted by: Max Downunder
Gender:Male
I have bought this Sony product as I keep trying to believe Sony makes great things.. Think this will be my last ever Sony product.
Useless player. Turns itself of and have to keep unplugging and replugging. Remote does not work somehow except eject!?!?!
Can't play discs and am done with it.. Bought it as an upmarket player and was told it was one of the best from JB hifi..
Bin time..
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Customer Rating
2
Found out it is not 4K when tried to play 4K disc.
on August 27, 2019
Posted by: Shellcaptain
Gender:Male
Verified Purchase:Yes
I thought this unit was a 4K Ultra HD player. It is not. It has 4K upscaling, whatever that is. Remote control very hard to use. Remote should have backlighting.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, August 28, 2019
Hi, Shellcaptain!
This Blu-ray player is not a 4K player. If you are looking for a 4K player, you may check out the UBP-X800M2 or the UBP-X1100ES instead. We appreciate your feedback.
Regards,
Vincent
This Blu-ray player is not a 4K player. If you are looking for a 4K player, you may check out the UBP-X800M2 or the UBP-X1100ES instead. We appreciate your feedback.
Regards,
Vincent
Written by a customer while visiting sony.com
Customer Rating
5
Advanced DVD Player
on February 6, 2014
Posted by: RJHJ
Simple to setup.
Only had a few days but image is impeccible and te wireless features are great. I've been able to replace (consolidate) by Roku and am using NetFlix , YouTube and Amazon via the player. Works flawlessly.
Only had a few days but image is impeccible and te wireless features are great. I've been able to replace (consolidate) by Roku and am using NetFlix , YouTube and Amazon via the player. Works flawlessly.
Written by a customer while visiting sony.com
Customer Rating
5
Looks Like 4K
on May 4, 2014
Posted by: TVBob
Unbelievable! Booting and loading speeds are unbelievably fast. Iswear that my oldest DVD appears to be 2K. The definition and clarity is fantastic.
I feel that I now have truly affordable 4k, relative to what my picture quality used to be.
Written by a customer while visiting sony.com
Customer Rating
5
The best blu ray player
on May 7, 2014
Posted by: tattoos102
The best blu ray player I have ever bought. Clear picture and the 3D is unbelievable. I love the mirror feature.... it works great with my Samsung galaxy note 2. Also the sound quality is amazing.
Written by a customer while visiting sony.com