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Customer Reviews Collected from sony.com |
Sony - BDPS6500 Streaming 4K Upscaling 3D Wi-Fi Built-In Blu-ray Player - Black
Average Customer Rating:
4.1
Rating breakdown 261 reviews
5 Stars
148
4 Stars
47
3 Stars
22
2 Stars
21
1 Star
23
77%of customers recommend this product.
(
175 out of
228)
Customer Reviews for Sony - BDPS6500 Streaming 4K Upscaling 3D Wi-Fi Built-In Blu-ray Player - Black
Customer Rating
5
Best blu Ray player so far
on May 3, 2014
Posted by: Christianmtz
I own some blu ray players (Vizio, PS3, and PS4) and none of them make movies look so good on a Bravia TV, the 4K up scaling is something you will notice even not having a 4K TV.
Written by a customer while visiting sony.com
Customer Rating
5
Excellent upgrade!
on August 15, 2014
Posted by: Jitster
Needed a new blu-ray player for the new media room - was debating between an LG and a Sony - was hesitant on the Sony because of the price difference, but finally went with the Sony - didn't have a great experience with the last Sony entry-level Blu-ray player I had - stopped playing blu-ray discs after 3 months and had to get Sony send a warranty replacement - and they simply replaced my brand new blu-ray with a refurb, so I was kind of bummed about that, but bought another Sony - this one is definitely an upgrade - the sales guy did a great job talking up the dual core CPU - I don't care about the 4k upscaling because I don't have a 4k capable projector, but the dual core CPU does help - menus and applications fly - loading of discs is smooth and quick, startup time is excellent.
I wish Sony would improve their UI a bit - it works but having to run scroll through all the video apps to get to the one you want is a pain. Still the quality is excellent and the player is holding its own after a month. Still have the old Sony player upstairs but compared to that one, this device is super fast! Lets hope it doesn't break like the old one did.
Written by a customer while visiting sony.com
Customer Rating
5
Excellent blue-ray disk!
on July 17, 2014
Posted by: Hired49er
Excellent picture and was easy to hook up. I have a bose home system with the blue-ray and the picture and sound is sweet.
Written by a customer while visiting sony.com
Posted by: Bulldog6180
Verified Purchase:Yes
Great product--like it better than my old Panasonic Blue-ray. Tech support was excellent for setup with cable service and Panasonic TV. Every key on remote control works.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5
Works as represented
on May 3, 2014
Posted by: UtahTennis
Just plugged in and set up on my network. Netflix "House of Cards" streams beautifully with my Sony 4K TV. All Blu-Ray movies look awesome. I highly recommend this to complete your 4K experience.
Written by a customer while visiting sony.com
Customer Rating
1
Nice While it Worked
on November 25, 2014
Posted by: MetroDetroitDon
I purchased this player from Best Buy to complement my recently purchased Sony 7.2 receiver. Initial impressions were good. I like the user interface and playback from streaming and optical media was great. However, after about 6 weeks of use the unit stopped powering off completely, flashing "off" on the display but never powering down. The only solution I found was to unplug the player and plug it back in. While this is an inconvenience, it didn't happen too often (once every other day), the real issues started about three weeks ago, the unit now freezes up multiple times a day, requiring the entire entertainment center to be pulled away from the wall to access the power cord. As if this wasn't enough, the unit no longer recognizes ANY form of optical media, choosing instead to try reading it for 2 minutes before telling you onscreen that "the disc isn't recognized". The most disheartening aspect of this whole situation is that this player isn't inexpensive. Retailing at almost $180.00, I was expecting it to last a bit longer than 3 months. I am very disappointed with the player's performance and hope that my unit was just a lemon.
No, I would not recommend this to a friend.
Response from sony.comBy Emily, Sony Support, November 27, 2014
Hello MetroDetroitDon, we are sorry to hear that you are having problems with the unit. Please try the steps on the link bellow to resolve the issue
https://us.en.kb.sony.com/app/answers/detail/a_id/49730/p/47329,47564,91679/c/65,66/kw/factory%20reset
https://us.en.kb.sony.com/app/answers/detail/a_id/49730/p/47329,47564,91679/c/65,66/kw/factory%20reset
Written by a customer while visiting sony.com
Customer Rating
5
Love eeeet!
on July 15, 2014
Posted by: MadMikey
Wow this is awesome! Sweetest Blu-ray player ever! Converts even a DVD into the sweetest 4k picture, why would you not buy this if you have a 4k tv?!
Written by a customer while visiting sony.com
Posted by: Mattyboi
Gender:Male
Verified Purchase:Yes
Slow abd lagging constantly worst buy I regret in my life
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, June 21, 2017
Hi Mattyboi, we regret that the unit failed your expectation. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We recommend performing the troubleshooting steps below to isolate the issue:
https://us.en.kb.sony.com/app/answers/detail/a_id/49730.
Regards,
~Erin
https://us.en.kb.sony.com/app/answers/detail/a_id/49730.
Regards,
~Erin
Written by a customer while visiting sony.com