sony.com Customer Reviews Collected from sony.com
Sony - BDPS6500 Streaming 4K Upscaling 3D Wi-Fi Built-In Blu-ray Player - Black
Average Customer Rating:
4.1 out of 5
4.1
Open Ratings Snapshot
Rating breakdown 261 reviews
5 Stars
148
4 Stars
47
3 Stars
22
2 Stars
21
1 Star
23
77%of customers recommend this product. 
(
175 out of 228
)
Customer Reviews for Sony - BDPS6500 Streaming 4K Upscaling 3D Wi-Fi Built-In Blu-ray Player - Black
Customer Rating
5 out of 5
5
Nice Upgrade
on July 18, 2015
Posted by: Spain4Me
Verified Purchase:Yes
Technology improves with time and this player incorporates new features that support 3D and a new Sony TV. I was not expecting to have a better user interface with Netflix which is a nice change. All of the components fill well together, the picture is clearer and it is more reliable.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
4 out of 5
4
Elegantly simple and simply elegant!
on September 2, 2016
Posted by: Freddy T
Gender:Male
Verified Purchase:Yes
I bought this after noticing it in the same store that I bought a 4K UHD TV. Under the impression that it plays 4K Ultra HD Blu-Ray, I later found out that it cannot play them. Rather, it upscales regular Blu-ray Discs to 4K and they look very good. I was still a little disappointed that it cannot play the 4K Ultra HD discs but I will keep it anyway.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
2 out of 5
2
Didn't last long
on June 16, 2018
Posted by: RH71
Gender:Male
Verified Purchase:Yes
Could only select Netflix so had to return to vendor
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer SupportJune 19, 2018
Hi RH71, We regret to hear that the BluRay player didn't meet your expectations and had to be returned. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We appreciate your time sharing this feedback. Regards, Jen
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Very Good Blu-ray player
on July 20, 2015
Posted by: oldnhappy
Verified Purchase:Yes
I bought this player for the streaming function. It works smoothly and quickly. Can't be happier.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Top Notch Blu-ray Disc Player
on July 15, 2015
Posted by: WildWilly
Verified Purchase:Yes
Sony has always been my choice for quality audio visual products. They continue to be the forerunners of technology. This Blu-ray player provides nothing but quality performance. Extremely happy with the product, will continue to stick with Sony in future purchases.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Sleek design and compact
on August 9, 2015
Posted by: hipfan39
great product, sleek design and compact. the menu is very simple to navigate. upscaling is great, and 3d works good.
i would recommend this product too anybody....
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
on July 14, 2015
Posted by: WalterCase
Verified Purchase:Yes
Definitely FIVE STARS! I love the fact that you can Wirelessly use Amazon Instant Video and MLB.TV/Premium. Those are the two things I use my Sony machine for. Watching DVD/Blu-Ray discs is Third.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
3 out of 5
3
meh. extra money for not the greatest online exp.
on December 1, 2014
Posted by: BobSacamano
Build:
Plastic top with metal bottom and rubber legs. WEIRD screw placement with sharp point in the center of the device, not covered or protected. Worried it was gonna scratch my wooden shelf. it does not, but its weird to leave a sharp screw open like that. Build quality if fine for plastic. buttons seem to have nice click. Would appreciate some light for where the buttons are though.
Blu-ray player:
Works well... as expected a blu-ray player should. Connected to a 7.2 Onkyo receiver and no issue that i could perceive. They did this part right.
Remote:
Less than desirable cluttered remote. I guess the Home, SEN, Netflix buttons are supposed to be features, I found them in the way. Is IR blaster, not wifi, so feels extremely slow compared to other internet devices such as a ROKU3, which makes navigating seem a lot more fluid and responsive. Minus a star.
Software and Navigation:
Navigation works well, its easy to navigate. However this is my major dislike of the Sony, and one reason why its getting 3 stars. There is no option to remove channels you don't want. I don't want the WWE station visible! I want the 5 channels I use visible. This sucks that Sony doesn't let us decide what channels to see and not see. Not only that, but scrolling through video channels just feels like a burden vs. ROKU3. I can choose my channels. Also the display is starting to annoy me. The blu-ray BD icon in the bottom right corner seems like an eyesore.
Netflix:
App has some flaws. Pausing and resuming, there is weird delay. There is a partial netflix overlay and the screen freezes for about 2 seconds while the audio continues. I watched subtitled videos and the subtitles lagged behind the audio (due to this i believe). Button response seems extremely sluggish, which often resulted in double/extra clicks to do something, then the system catches up, and you've exited the app entirely. Again this is true for Youtube. It is not the best experience. Again comparing to a ROKU3.
HBO GO:
So googling on the internet i see that only sony devices that support the android app get HBO GO. I paid 150 bucks for this device, and again, the cheaper ROKU3 wins, and does have HBO GO.
Vudu:
Perhaps this is all Vudu's fault. Why is there not an option to make MY VUDU the start screen (F*** you, I don't want to see your store every time I load vudu). Not only that, fix your software, if you try to exit the app with the return button, you cannot confirm exit, yet the cancel button seems to work just fine, hm.
Overall, the device is a great blu-ray player, and hopefully software support can fix some of my complaints. Most of them seem easily remedied.
Not surprising to say, I recommend a ROKU3 over this device if you're looking for the online experience and not specifically a blu-ray player. It just has a more mature software experience, along with a more snappy wifi remote, which makes IR blasters seem like slugs.
No, I would not recommend this to a friend.
Response from sony.comBy EmilySony SupportDecember 2, 2014
Hi BobSacamano, thank you for the comment. We are more than happy to forward your feedback onto the proper department. We place a very high value on feedback from our customers because it allows us to continue to improve.
Written by a customer while visiting sony.com
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