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Customer Reviews Collected from sony.com |
Sony - BDPS6500 Streaming 4K Upscaling 3D Wi-Fi Built-In Blu-ray Player - Black
Average Customer Rating:
4.1
Rating breakdown 261 reviews
5 Stars
148
4 Stars
47
3 Stars
22
2 Stars
21
1 Star
23
77%of customers recommend this product.
(
175 out of
228)
Customer Reviews for Sony - BDPS6500 Streaming 4K Upscaling 3D Wi-Fi Built-In Blu-ray Player - Black
Customer Rating
5
Excellent features
on August 11, 2014
Posted by: Rrhodes
Sleek full of features. Works perfectly with my new sony 4k TV.
Written by a customer while visiting sony.com
Customer Rating
1
Feels like 80's technology, in a bad way.
on October 2, 2014
Posted by: godshonesttruth
My 9 year old Playstation functions 10 times better than this thing. Graphics feel like Nintendo video games. Processing speed feels like dial-up internet. I'm sorry to sound like another cliched, overly negative, hyperbolizing on-line reviewer, but it's warranted in this case. Total junk. Spend the extra $100 and change on a Playstation. If you don't believe me, just check out the remote control before you take this thing home. it competes with a TimeWarner and AT&T standard cable-box controllers for the poorest tactile function on the market.
No, I would not recommend this to a friend.
Response from sony.comBy Claudia, Sony Support, October 7, 2014
Thank you for your feedback. I will forward your feedback onto the proper department. We place a very high value on feedback from our customers because it allows us to continue to improve. Thanks again.
Written by a customer while visiting sony.com
Customer Rating
5
Super DVD
on October 24, 2014
Posted by: Kashi
This DVD player connects to the internet and downloads movies faster and without any breaks in the playback for reloading. The DVD disk playback is of better quality and the center channel sound is much clearer.
Can't wait to get the Sony 4K 3D 65 inch television!!
Can't wait to get the Sony 4K 3D 65 inch television!!
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
1
Wanted to Love This Player But Can't
on April 1, 2015
Posted by: QAS2
Sony has been my brand by choice. I have always had a great experience from other products until this purchase. I have to continuously reset the player. I am having the same problems that others seemed to be having with this particular model. The player worked fine for the first 6 months but not any more.
No, I would not recommend this to a friend.
Response from sony.comBy Dave, SonySupport, April 2, 2015
Hi QAS2, It is sad to hear that the unit doesn't go well. Please email us at socialsupport@am.sony.com and include your product information, contact details and event or reference ID ( if applicable ). Thanks, Dave
Written by a customer while visiting sony.com
Posted by: Efone202
Gender:Female
Verified Purchase:Yes
Only had for a couple months and freezes up and I have to unplug to restart again. I have to start movie and show's twice because it just loads and loads... it's not my Internet.
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Customer Rating
2
Slow to respond to commands
on December 28, 2017
Posted by: JeffA555
Gender:Male
The player has great features but is extremely slow to respond to commands from the remote or on the unit itself. I feel that when you push the power, eject or any other button the unit should respond instantaneously rather than having 2-10 second lag or locking up altogether. It’s really irritating.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, December 30, 2017
Hi JeffA555, we apologize for the inconvenience. You may visit the link below to isolate and fix the issue:
https://us.en.kb.sony.com/app/answers/detail/a_id/41801
Thanks! _Bob
https://us.en.kb.sony.com/app/answers/detail/a_id/41801
Thanks! _Bob
Written by a customer while visiting sony.com
Customer Rating
1
Meh
on December 30, 2017
Posted by: Sony_Chris
Gender:Male
The network features only work some of the time. It plays disks fine otherwise worthless as a media device.
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Customer Rating
1
Junk!!!
on February 10, 2018
Posted by: Aka aka
Gender:Male
The worst streaming device ive used. I cant watch netflix. Its the main attraction of the device to me. Why produce and sell something if it cant do what its supposed to. And it freezes up just about every time i use it.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, February 11, 2018
Hello Aka aka, we do apologize for the inconvenience. Please refer to the troubleshooting steps provided on the link below to isolate the issue:
https://us.en.kb.sony.com/app/answers/detail/a_id/41801
https://us.en.kb.sony.com/app/answers/detail/a_id/55501
Thanks, _Bob
https://us.en.kb.sony.com/app/answers/detail/a_id/41801
https://us.en.kb.sony.com/app/answers/detail/a_id/55501
Thanks, _Bob
Written by a customer while visiting sony.com