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Customer Reviews Collected from mrcoffee.com |
Mr. Coffee - Single-Cup Coffeemaker
Average Customer Rating:
2.5
Rating breakdown 151 reviews
5 Stars
33
4 Stars
16
3 Stars
12
2 Stars
20
1 Star
70
36%of customers recommend this product.
(
52 out of
143)
Customer Reviews for Mr. Coffee - Single-Cup Coffeemaker
Customer Rating
1
Complete Waste of Money
on April 12, 2015
Posted by: Not Happy0
from Morristown, NJ, United States
Gender:Female
I've been using this machine for about two months. In the last few weeks, the coffee machine has no concept of size (no difference between small and large servings) and overflows 4 out of 5 times. There isn't a way of opening the unit to see if something isn't lining up so there isn't a way to prevent flooding the counter tops. Even at the lower price, at having to replace the machine every 6 weeks, it's still cheaper to spend the gas money and buy starbucks every day. If I could give it 0 stars, I would.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr Coffee, Customer Care, April 13, 2015
Thank you for taking the time to share your experience with us. We would like the opportunity to look into this further with you, and hope you will contact our customer care team at 1-800-672-6333. We are here for you Monday-Saturday 9am-6pm Eastern, and look forward to hearing from you.
Written by a customer while visiting mrcoffee.com
Customer Rating
1
leaks out the bottom
on April 17, 2015
Posted by: Catkins
from Nixa, MO, United States
Gender:Female
I was so excited to get a Mr Coffee Kuerig for a gift, tried to use and as soon as heating begins, water pours out the bottom until water reservoir is dry. Reservoir itself doesn't leak until overheating light flashes. Wish I could return, this is very disappointing as I mistakenly thought Mr Coffee would be a good steady reliable brand.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Customer Care, April 17, 2015
Thank you for taking the time to share your comments with us. We always appreciate when our customers give us their feedback. In general, our products are very well made and problems are few and far between. We encourage you to contact our customer care team for assistance with your brewer. We are here for you Monday-Saturday 9am-6pm Eastern, and can be reached at 1-800-672-6333. We would like to help get you back to brewing, and look forward to hearing from you.
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Disappointment
on April 22, 2015
Posted by: cricket
from Galesburg, IL, United States
Gender:Female
I have had this less then a year and it stopped working only brews 6 ounces won't brew 10 ounces and I did everything the instructions said to clean it and it still won't work. sometimes it brews less than 6 ounces sometimes a little more it does what it wants to. I have always bought Mr. Coffee pots and this is the first one that has been a huge disappointment for me and now I have a ton of k cups that I can't use. I will not buy another one.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Customer Care, April 22, 2015
We appreciate you taking the time to share your feedback and experience with us. It does sound as though your single serve brewer is not living up to our expectations, and we would like to work with you on resolving this. Please call our customer care team at 1-800-672-6333 for troubleshooting and warranty assistance. We are available Monday-Saturday 9am-6pm Eastern, and hope you'll give us the opportunity to get you brewing delicious coffee again soon.
Written by a customer while visiting mrcoffee.com
Customer Rating
1
very disappointed
on April 24, 2015
Posted by: Sundae
from Elizabethtown, KY, United States
Gender:Female
I bought this coffee maker 2 weeks ago and it has a mind of its own. It will not brew all the water I put in it. Then the water will build up and when I go to make a cup of coffee the reservoir will run over. I took it back today. I do not recommend this coffee maker to anyone unless they get this fixed. You had better keep your receipt if you choose not to heed my advice.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Customer Care, April 24, 2015
We appreciate you taking the time to share your experience with us. It sounds as though your single serve brewer did not live up to the high standards we expect from our products. We would be happy to work with you to find a brewer that better suits your needs and preferences, and encourage you to contact our customer care team at 1-800-672-6333. We are here Monday-Saturday 9am-6pm, and are always happy to help our consumers get back to brewing delicious coffee. We would like to keep you as part of the Mr. Coffee family, and hope you will give us another chance to earn your trust and business.
Written by a customer while visiting mrcoffee.com
Customer Rating
1
not worth the money
on May 26, 2015
Posted by: mandy4486
from Hickory, NC, United States
Gender:Female
My Mr coffee machine will run and leave my k cups full of the grains. It will run the water through my k cup but only leave water in my cup. This is so disappointing bc the k cups are so expensive. I've wasted numerous k cups and am very disappointed in the product. For $100 I expected alot more.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Customer Service, May 27, 2015
It sounds like your needle is not puncturing the way it needs to,or your single serve needs cleaning. Either way, I understand your frustrations and I want get this fixed pronto, please contact us at (800)672-6333 and I will be more than happy to assist you. Thanks!
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Unreal waste of money.
on June 14, 2015
Posted by: half cup
from New Smyrna Beach, FL, United States
Gender:Female
I bought this thinking how bad can an off brand keurig be? Well I have read the other reviews and we all have in common the half cup thing going on. This started right after I bought it. I should have taken it back but Limited time prevented me to. Waste of money!
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Customer Care , June 15, 2015
We definitely don't want you to feel like you've wasted your money! A half cup of coffee leaves a lot to be desired. We encourage you to contact our customer care team so that we can get you back to brewing a full cup as soon as possible. You can reach us at 1-800-672-6333. We're here to help Monday-Saturday, 9am-6pm Eastern.
Written by a customer while visiting mrcoffee.com
Customer Rating
2
Taste Great just not Hot enough
on June 24, 2015
Posted by: Traveler
from Des Moines, IA, United States
Gender:Male
I have had this Coffee maker for about 6 weeks and so far my only complaint is that the coffee comes out at 165 degrees, which isn't hot enough to get the most flavor out of the coffee. There isn't any adjustment for temperature. This is one other reason for having weak coffee.
I would recommend this to a friend!
Response from mrcoffee.comBy Mr. Coffee, Customer Care, June 25, 2015
When the temperature is measured one inch below the brew head, this model should brew from 183°F - 193°F. If the coffee that your brewer is producing is not hot enough, this could be an indication that it's time to de-scale the brewer. Over time, calcium deposits or scale may build up inside the brewer. De-scaling helps maintain the heating element and other internal parts. We recommend following the cleaning instructions found on pages 13 and 14 of the user manual. If you have any questions, our Mr. Coffee specialists will be happy to help you. You can reach us at 1-800-672-6333, Monday-Saturday from 9am-6pm Eastern.
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Doesn't work - throwing it away .....
on July 12, 2015
Posted by: 1Anne1
from Michigan, United States
Gender:Female
I bought this coffeemaker about a month ago, and it has brewed a total of 2 cups of coffee for me. The lights go through their blinking and the pump comes on, but no water pumps. I have fiddled with it many, many times - I'm giving up and am throwing it away - sorry I threw away my receipt.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Customer Care, July 13, 2015
Don't go yet! We would like the opportunity to restore your faith in Mr. Coffee, and encourage you to call our customer care team for help. We can be reached at 1-800-672-6333, and are available Monday-Saturday 9am-6pm Eastern. We look forward to helping you get back to brewing delicious coffee without the hassle soon!
Written by a customer while visiting mrcoffee.com