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Customer Reviews Collected from mrcoffee.com |
Mr. Coffee - Single-Cup Coffeemaker
Average Customer Rating:
2.5
Rating breakdown 151 reviews
5 Stars
33
4 Stars
16
3 Stars
12
2 Stars
20
1 Star
70
36%of customers recommend this product.
(
52 out of
143)
Customer Reviews for Mr. Coffee - Single-Cup Coffeemaker
Customer Rating
5
Mr.Coffee-Single Cup K-Cup Brewing System 24 ounce
on October 31, 2015
Posted by: smullins
from Hamburg, PA, United States
Gender:Female
Verified Purchase:Yes
i love this coffee maker i have wanted one for some time and i just finally decided to buy it because i am the only one that drinks coffee in my house so i got tired of wasting some
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
4
works great
on November 15, 2015
Posted by: tidestate28
from Dalton, GA, United States
Gender:Male
I bought about a year ago and use it daily. The only problem is that the reservoir leaks if you don't dry under it every time I fill it. Also I cant find a reusable k-cup for it.
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
2
Disappointed
on November 29, 2015
Posted by: Blondie1954
from Mt Pleasant, MI, United States
Gender:Female
I received this a month ago as a gift. I can't find the reusable filters that fit it. Makes a big mess. So far the water amounts are ok, but in reading the other reviews I hope I don't have those problems.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Customer Care, December 7, 2015
Based on what you've described, I'd like to offer some tips that may help. For the permanent filter that bests fits your single serve brewer, we recommend the My K-Cup which is manufactured by Keurig. Please note that the K-Cup holder must be removed from your brewer before inserting the My K-Cup. To remove the K-Cup holder from the Brewer, lift the front face of the Brewer. Grasp the top of the K-Cup pack Holder with one hand while pushing up on the bottom of the K-Cup pack Holder from underneath with the other until it releases. If you continue to experience any issues with your single server brewer, please reach out to our Customer Service Team at 1-800-672-6333. We will be glad to help Monday-Saturday 9am-6pm Eastern.
Written by a customer while visiting mrcoffee.com
Customer Rating
3
Small office
on November 30, 2015
Posted by: Shepardr
from Enid, OK, United States
Gender:Male
If you have more than one person in the office or drink more than one cup of coffee I'd recommend something with a larger reservoir. Otherwise it's a good little machine.
I would recommend this to a friend!
Response from mrcoffee.comBy Mr. Coffee, Customer Care, December 8, 2015
We value your feedback and are grateful that you are a Mr. Coffee family member. If you're looking for a single serve unit with a larger reservoir, we recommend the BVMC-KG6-001 single serve brewer with a 40 ounce reservoir. You can view this brewer here: http://bit.ly/1NEnm85. If we can be of any assistance, please give us a call at 1-800-672-6333. We are here to help Monday-Saturday 9am-6pm Eastern.
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Review
on December 10, 2015
Posted by: freddy
Gender:Male
It worked for 6 months then stopped letting the water thru..Tried to clean it forget about it...
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Customer Care, December 18, 2015
We want to get this resolved for you as soon as we can. Please reach out to Mr. Coffee Customer Service at 1-800-672-6333, so that we can do what we can to assist you. We are available for you Monday-Saturday, 9am-6pm Eastern. Thank you for trusting us to change your experience with your single serve brewer.
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Just stopped working
on December 13, 2015
Posted by: Ed D
from Richmond, VA, United States
Gender:Male
Sometimes a full cup, sometimes a half cup. Now, no cup, just stopped working all together. Very disappointed with this system. Will just move on and try a different bran coffee maker.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Customer Care, December 21, 2015
Please give us the opportunity to restore your faith in our products and ensure that you're completely satisfied with your single serve brewer. We encourage you to reach out to our Customer Care Team at 1-800-672-6333, so that our coffee specialists can get you back to brewing as quickly as possible. We are here to assist Monday-Saturday, 9am-6pm Eastern. We look forward to hearing from you!
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Don't Expect To Use Your Own Coffee
on December 14, 2015
Posted by: acpiper
from Beaverton, OR, United States
Gender:Male
I bought this just a few days ago, and I'm sorry I did... I do not like companies selling me expensive, pre-measured coffee in little plastic containers that will be around for generations after I'm gone. I buy a reusable adapter and put my own coffee in it. The problem with this machine is that the lid won't lock when using the adapter - and I've bought 2 different adapters - both non 2.0. At $10 a piece, I've already added $20 to the value of the coffeemaker. I expected better from the brand. No more Mr. Coffee for me.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Customer Care, December 21, 2015
We understand your concern, and we would like to resolve this issue for you. When using the permanent filter in our single serve brewers, please note that the K-Cup holder must be removed from your brewer before inserting the filter. To remove the K-Cup holder from the Brewer, lift the front face of the Brewer. Grasp the top of the K-Cup® pack Holder with one hand while pushing up on the bottom of the K-Cup® pack Holder from underneath with the other until it releases. If you need assistance, please don't hesitate to give us a call at 1-800-672-6333, and we'd be happy to help. We are here for you Monday-Saturday, 9am-6pm Eastern.
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Extremely disappointed!!
on December 29, 2015
Posted by: Rachels
from Quakertown, PA, United States
Gender:Female
Bought this product a few months back. Worked great for a few weeks and then started brewing less than half the cup size. Now it doesn't even pump the water into the machine. I've tried everything to fix it and nothing works. If I had saved the receipt and box I would be returning it immediately.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Customer Care, Mr. Coffee, January 13, 2016
We apologize that this happened, and we want to do what we can to make this right for you. Please give us a call at 1-800-672-6333, so that our coffee specialists can get you back up and brewing. We are available to help Monday-Saturday, 9am-6pm Eastern.
Written by a customer while visiting mrcoffee.com