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Customer Reviews Collected from mrcoffee.com |
Mr. Coffee - Single-Cup Coffeemaker
Average Customer Rating:
2.5
Rating breakdown 151 reviews
5 Stars
33
4 Stars
16
3 Stars
12
2 Stars
20
1 Star
70
36%of customers recommend this product.
(
52 out of
143)
Customer Reviews for Mr. Coffee - Single-Cup Coffeemaker
Customer Rating
1
worked great - for 3 months. Now busted.
on December 26, 2016
Posted by: FastEddie
from southern Arizona
Gender:Male
we had finally adjusted to the relatively slow brewing. Makes a decent cup of coffee, and didn't have any problems as others have mentioned with inconsistent size of the brewed volume. Suddenly though it began to leak water - a few seconds after pushing brew,and before the heating light came on, water would start running out of the bottom of the unit until the double flashing lights would come on. I unplugged, completely drained it of remaining water, refilled, etc and tried it again. In fact I repeated this process a handful of times - no luck.
I had previously given up on Keurig units as they seemed to break too often for the price, while previous non-k cup Mr Coffees had lasted years, in fact decades. Well, this Mr Coffee lasted about 10% as long as the Keurigs did so maybe that brand isn't so bad after all.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr.Coffee, Customer Service, December 31, 2016
We want to make this right and encourage you to call us so we can get this resolved for you. Our phone number is 800-672-6333 and we are here to help you Monday-Saturday, 9am-6pm Eastern. Talk to you soon!
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Aweful
on December 27, 2016
Posted by: Amman5
from Miami FL
Gender:Female
Bought this for Christmas, taking it back tomorrow. The water goes straight from the reservoir bypasses the brewer and pours out the bottom.
No, I would not recommend this to a friend.
(click to see the video)
Response from mrcoffee.comBy Mr.Coffee, Customer Service, December 31, 2016
Hello! Give us a call and we will do everything we can to get you back up and brewing. Our phone number is 800-672-6333 and our agents are here Monday-Saturday 9am-6pm. Talk to you soon!
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Water leaks out of the bottom
on December 29, 2016
Posted by: Babycakes
from Texas, United States
Gender:Female
Waste of money! After only purchasing 6 months ago water leaks out of the bottom. Very unhappy and will not purchase another Mr. Coffee product again. Wish I had read the reviews before buying. This seems to of been a problem for a long time. You would think they would of fixed the issue by now.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr.Coffee, Customer Service, December 31, 2016
We take every consumer feedback seriously and we would like to better assist you over the phone. Please give us a call at 1-800-672-6333. For your convenience, we are here to help you Monday-Saturday, 9am-6pm Eastern. Hope to hear from you soon!
Written by a customer while visiting mrcoffee.com
Customer Rating
1
doesnt fit a refillable cup
on January 22, 2017
Posted by: coffeeless2
this is a replacement christmas gift, first one did not brew at all. the refillable cup my son apparently bought extra as it arrived in a different package, does not fit. no refillable cup in the box. not a good job.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr.Coffee, Customer Service, February 14, 2017
Thank you for reaching out to us and we want to get to the bottom of this. Please give us a call at 1-800-672-6333. For your convenience, we are here to help you Monday-Saturday, 9am-6pm Eastern. Talk to you soon!
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Disappointed
on January 22, 2017
Posted by: jennamd
from Las Vegas, NV, United States
Gender:Female
I loved Mr Coffee brand. I remember waking up to the smell of coffee being brewed in a Mr Coffee coffee pot as a young child before I even drank coffee. I was hesitant to buy a Keurig at first because I didn't trust the brand. Once I saw that Mr Coffee offered a Keurig I was so excited! Unfortunately, about a month after my purchase it stopped running the water through. Very disappointing! Maybe I should have trusted another brand :(
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr.Coffee, Customer Service, February 14, 2017
Please contact Mr. Coffee direct at 800-672-6333, and we are confident that one our Coffee specialists will be more than happy to get you back to brewing delicious coffee in no time. Talk to you soon!
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Don't Buy.
on January 27, 2017
Posted by: Missnikkifarris
I got this as a gift last Christmas and was thrilled about it! It worked good for the first couple months and started brewing 1/2 sizes. I opened the bad boy up to see if there was a clog and there was nothing I could find. Still brews 1/2 sizes and this morning it just doesn't even brew. Very disappointed in such a cheaply made product. Ridiculous. Going out to buy a new coffee maker and making sure not to get this brand.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr.Coffee, Customer Service, February 15, 2017
We are known for manufacturing high quality products and we want to turn this experience around for you. Please give us a call at 1-800-672-6333. For your convenience, we are here to help you Monday-Saturday, 9am-6pm Eastern. Thank you!
Written by a customer while visiting mrcoffee.com
Customer Rating
2
Started as the perfect coffee maker for wife
on January 29, 2017
Posted by: Gary L M
from Anna, Texas, United States
Gender:Male
Bought this unit December 2015 as a gift for my wife. It has performed flawlessly until December 2016 when it stopped passing water through the K-cup. Thinking it had become plugged up with grounds (there has never been any lime scale in our unit and once a month cleaned it as instructions said to even though there was never any scale) I disassembled it and cleaned it by hand. After reassembly it worked fine again. This morning it did the same thing as in December, 2016, It failed to heat the water and passed it to the bottom reservoir without brewing. This time, after 5 failed attempts, I took the entire machine apart and found all tubing as clean an clear as the day I bought it. There were no grounds plugging any ports and no scale. The unit just quit working. I expected to get a few years out of this unit as it is one of the simpler ones. I am very disappointed with this unit and it's, what is to us, a very early failure.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr.Coffee, Customer Service, February 15, 2017
Oh no! To assist in serving you, please reach out to our Customer Service Team at 1-800-672-6333, so that we can get back up and running with your brewer. We look forward to helping you and are here Monday-Saturday, 9am-6pm Eastern. Talk to you soon!
Written by a customer while visiting mrcoffee.com
Posted by: Marie511
from Waukesha, WI, United States
Verified Purchase:Yes
This is a nice cheaper version of the Keurig. My only "problem" is it takes a bit longer to brew a cup than my old Keurig. But if you don't mind waiting a little it's a great substitute to save some money.
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com