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Customer Reviews Collected from mrcoffee.com |
Mr. Coffee - Single-Cup Coffeemaker
Average Customer Rating:
2.5
Rating breakdown 151 reviews
5 Stars
33
4 Stars
16
3 Stars
12
2 Stars
20
1 Star
70
36%of customers recommend this product.
(
52 out of
143)
Customer Reviews for Mr. Coffee - Single-Cup Coffeemaker
Posted by: TanaRana
from Cassatt, SC, United States
Gender:Female
Verified Purchase:Yes
After trying a similar one at my bfs dads house I had to get one, I love it!
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Posted by: blondefox91
from Brandsville, MO, United States
Gender:Female
Verified Purchase:Yes
I love how you can use any K cup. Easy to use. I bought this for Hot Chocolate since I do not drink Coffee.
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
3
Reusable filters won’t for it
on October 15, 2017
Posted by: Georgia Girl
from Canton, GA, United States
Gender:Female
I’ve tried every filter I can find that are reusable and wasted time and money as you cannot close the lid once they are inserted. This is my biggest disappointment in that I sometimes like to use my own blends. I have written to them to ask about this but no response. I think I would really like the brewer if I had this option too. So if you are only going to use pods already packaged go for it. Otherwise look around at other models.
Response from mrcoffee.comBy Mr. Coffee, Customer Service, October 19, 2017
When you use the my grounds filter, you would have to take out the K-cup holder so that the lid will close. For further assistance with your single served coffee maker, please contact us via live chat on our site. Agents are available Monday-Saturday 9am-6pm EST, and would be happy to assist you!
Written by a customer while visiting mrcoffee.com
Customer Rating
1
I MISS MY COFFEE!!!
on January 18, 2018
Posted by: baldwinm14365
from Lancaster, OH, United States
Gender:Female
I got my MR. Coffee machine about a year ago and started having the same trouble as everyone else seems to have about 6 months in. I first started noticing that both 6 and 10oz settings were not brewing the full amount they should. I would be left with MAYBE an ounce of “brewed” coffee, and an overflowing k-cup. Sometimes it would brew correctly, sometimes it wouldn’t. On the third day I started my cup and came back to water all over EVERYTHING, not a drop in the cup, and bone dry k-cup. I tried to brew again and stayed to watch this time only to watch all of the steaming hot water start pouring out of some sort of overflow or something directly BEHIND my coffee mug, and above the drip tray. I tried everything I could think of, including running vinegar through it which is supposed to clean it out, and it just kept leaking everywhere. I unplugged it and put it away for awhile. Fast forward about a month later and I decided to try again. To my surprise it was working wondrously!!!! My coffee maker continued to brew me the perfect cup of coffee for several months until about a week ago. Disappointingly enough the machine has started to drain out above the drip tray again, with no fix in sight. I was honestly shocked to come here and find that an astounding amount of people have had the same exact issue with this same exact model. Mr. Coffee is such a well known and trusted brand. I would certainly expect better from them!!!! I’m now without my morning cup of coffee and stuck with a machine that is of no use to me. If I could leave zero stars I most definitely would! I certainly hope that Mr. Coffee hears what we all have had to say and takes the necessary measures to correct this issue.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Customer Service, February 2, 2018
We're sorry to hear that you are having trouble with your single cup coffee maker and would love the opportunity to restore your faith in Mr. Coffee. Please give our customer care team a call at 1-800-672-6333 so that we may assist you. Our specialists can be reached between the hours of 9:00 AM - 6:00 PM, EST, Monday through Saturday. We look forward to turning this experience around for you
Written by a customer while visiting mrcoffee.com
Customer Rating
2
Very Disappointed
on March 6, 2018
Posted by: Got Coffee
from Akron, OH, USA
Gender:Female
[This review was collected as part of a promotion.] I received the Kurig single cup brewing system (BVMC-SC500R-1) for christmas. I was very excited about having my first pod coffee maker. Just recently it started making the noise of dispensing but no water is coming out, then it shuts off like it made the coffee. I have read the manual and cant find a solution. I am very disappointed with this coffee maker. I dont recommend it to any one. I havent had it two months and its already broke.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Customer Service, March 7, 2018
Oh no! Welcome to the MrCoffee family. We recommend to clean your coffee maker per manual with white undiluted vinegar. Also, clean the exit needles in the kcup holder. If the problem persists, please contact us via live chat on our site. Agents are online Monday-Saturday 9am-6pm EST.
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Failed product 3 months after warrant expired!
on April 1, 2018
Posted by: Nada
I got this coffee maker 1 yr. & 3 months ago, and during the first couple of brews of running only water through it to clean it out, the water drained directly into the drip tray. I would have returned it, but then it started working correctly. As of today, 3 months after the warranty ran out, the pump no longer pumps water through to the cup. The reservoir drains directly into the drip tray when the machine decides to do anything at all. I tried multiple times to get it to work, but the pump has failed. (The machine has been cleaned, pump and all, as explained in the directions.) This machine is dead in the water 3 months after the warranty has run out! Very disappointing! Now that I have read reviews that had similar issues, I see that I am not alone is realizing my machine is a failed product. I imagine that this is why it has been discontinued. I just needed to air my frustration. :-(
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Customer Service, April 3, 2018
We are sorry to hear that your coffee maker stopped brewing and have high expectations for our coffee makers. We certainly expect them to last long, please allow us to turn this experience around. Please contact us via live chat on our site. Agents are online Monday-Saturday 9am-6pm EST.
Written by a customer while visiting mrcoffee.com
Customer Rating
1
very disappointin.. wasting my kcups..
on April 29, 2018
Posted by: overflow wasting my cups
from South Texas
Gender:Male
very upset.. got some real nice kcups for my birthday and this machine decides to overflow and brew 16ozs not once but 3 times in front of my family wasting my kcups when i wanted 6oz cups.. not happy will be returning this piece of junk ..
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Customer Service, May 2, 2018
We would like the opportunity to turn this experience around for you. Please contact us via live chat on out site. Specialists are available Monday-Saturday 9am-6pm EST, and will be waiting to chat with you!
Written by a customer while visiting mrcoffee.com