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Customer Reviews Collected from mrcoffee.com |
Mr. Coffee - Single-Cup Coffeemaker
Average Customer Rating:
2.5
Rating breakdown 151 reviews
5 Stars
33
4 Stars
16
3 Stars
12
2 Stars
20
1 Star
70
36%of customers recommend this product.
(
52 out of
143)
Customer Reviews for Mr. Coffee - Single-Cup Coffeemaker
Customer Rating
1
Good idea; bad in actuallity
on September 26, 2014
Posted by: Mutz
from Beaver Dam, WI, United States
Gender:Female
For the first month, the brewer was great. Then sometimes we got a full 10 oz cup, sometimes just a partial one. We too, got coffee grinds in some of the cups when brewing.
The pot is very inconsistent. I called Customer Service and they are sending out a new one--I only hope that it is a DIFFERENT MODEL so we don't have to go through this again.
The pot is very inconsistent. I called Customer Service and they are sending out a new one--I only hope that it is a DIFFERENT MODEL so we don't have to go through this again.
Would not recommend this model.
No, I would not recommend this to a friend.
Written by a customer while visiting mrcoffee.com
Customer Rating
5
Great brewer at great price
on October 9, 2014
Posted by: Georgesbub
I have had this brewer close to 2 years, and have never had a minute's trouble with it. It brews a consistent size cup, plenty hot. I follow the directions, including using distilled water. Have only had to clean it once. Not sure why so many poor reviews. Even found a refillable K-cup that fits.
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
5
Awesome!
on October 26, 2014
Posted by: Chaa
from Michigan
Bought it two months ago and its been churning out coffee like a champ. I'm in college and my roommates share this machine with me. It works hard and never disappoints. Highly recommend
Written by a customer while visiting mrcoffee.com
Customer Rating
5
Mr
on October 30, 2014
Posted by: jonling
from Wyoming, MI, United States
Gender:Male
Unpack and set-up is simple. A quick glance at the quick start guide and I had my first cup within 10 minutes of arriving home with my new System. After two days of use with coffee, hot chocolate and hot cider it has been flawless.
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Inconsistent Amounts
on November 8, 2014
Posted by: Vsdreamon
from Greensburg, PA, United States
Gender:Female
I have always had good luck with Mr Coffee brand products, but wish I would have read reviews on this before I bought it. Luckily I only use it a few times a week, so I put up with it, but I have to brew it twice to fill a regular size travel mug. Today I measured the amount on both settings several times and it is delivering 3/4 cup (6oz) on both settings. Frustrating.
No, I would not recommend this to a friend.
Written by a customer while visiting mrcoffee.com
Customer Rating
5
cleaning question
on November 10, 2014
Posted by: HeatherM
from Columbus Ohio
Gender:Female
I have had mine for over a year and its been awesome. No issues. however recently, I went to descale and clean the interior with vinegar, and underneath the k-cup portion pack assembly housing (I had pulled it out to place in the dishwasher) the funnel had fallen down into the space underneath. There was a lot of gunk in that space. Is was disgusting. I am assuming that when the funnel fell off, maybe the hot chocolate dripped into there and piled up. I am looking for a way to clean it, but don't want to hurt the machine. I didn't see any comments on this, can anyone help?
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Dont Buy!!!!!
on November 17, 2014
Posted by: Gamecock
from Charlotte, NC, United States
Gender:Male
Don't waste your money on this item. You can't use any reusable filter on this item. Even their customer service person I spoke with uses an actual Keurig, not a Mr. Coffee. Very disappointed!
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Consumer Care, April 15, 2020
We are extremely sorry to hear about this and even more sorry to disappoint you. This is definitely not the kind of experience that we want you to have. Rest assured that we will work hard not to disappoint you again. Have a great day!
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Not a quality product
on November 26, 2014
Posted by: ginnyinmich
from Big Rapids, MI, United States
I bought this after having 2 original Keurig's, for the lower price. You get what you pay for. Same complaint as others. Just doesn't make a full cup of coffee. On the 10oz setting, I get less than 8 oz of coffee, often just 6oz. Very dissapointed in product
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Consumer Care Department, March 17, 2021
Thanks for reaching out. That is definitely not the kind of experience that we want you to have. We aim to provide great quality products. Not to worry as we're continuously working on improving our quality to meet our consumer's expectation and satisfaction. If you need any assistance in order for us to give you a better solution with your dissatisfaction, please give us a call at 1-800-672-6333. For your convenience, we are here to help you Monday-Friday, 9am-5pm EST. Have a nice day!
Written by a customer while visiting mrcoffee.com