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Customer Reviews Collected from mrcoffee.com |
Mr. Coffee - Single-Cup Coffeemaker
Average Customer Rating:
2.5
Rating breakdown 151 reviews
5 Stars
33
4 Stars
16
3 Stars
12
2 Stars
20
1 Star
70
36%of customers recommend this product.
(
52 out of
143)
Customer Reviews for Mr. Coffee - Single-Cup Coffeemaker
Customer Rating
1
waste of hard earned money
on November 29, 2014
Posted by: mary14
from NC, United States
Gender:Female
I bought this less than two years ago and it quit working. It didn't brew a full cup of coffee 75% of the time. It didn't heat the water hot enough.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr.Coffee, Consumer Care, April 22, 2020
Thank you for letting us know.We are sorry about the problems you experienced.I understand this must be very frustrating on your end. Should there be any concern,feel free to contact us at 1-800-672-6333.We are always happy to help.
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Great Company. Horrible product.
on December 8, 2014
Posted by: MeganNH
from New Hampshire, United States
Gender:Female
I have had this brewer for 2 years and had it replaced 3 times by Mr.Coffee. each time they send a new one it works great for a few brews and then continues with a mind of its own. Sometimes it brews an overflowing cup of coffee, sometimes it brews 1/2 of a cup and other times it brews nothing at all. After contacting Mr. Coffee for a 4th time they agreed to an upgrade. I really hope this new one will guarantee me a hot fresh cup of coffee each morning! I wouldn't spend my money on this product again.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Customer Care, February 11, 2015
We sincerely apologize that you have had so many problems with your coffee maker. I can understand how frustrating that must be. I'm glad to hear that we were able to get a new coffee maker sent out to you and I do hope that it performs well for you. Should you have any questions or concerns, feel free to contact us at 1-800-672-6333. Representatives are available Monday-Saturday, 9am-6pm Eastern.
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Takes forever to brew and tastes like plastic.
on December 21, 2014
Posted by: JessicaOh
from Pittsburgh, PA
Gender:Female
I've had my Mr. Coffee Single Serve K-Cup Brewing System for a few days and can't seem to get rid of the plastic taste, I've attempted to clean it with vinegar and brewed many cups of water through it trying to get rid of the plastic taste and it doesn't seem to have lessened. The taste is just gross. Also takes an inordinately long time to brew. You push the Brew/Off button and two minutes later it might make you a cup, or nothing will happen and you have to hit the button two more times, (to turn it off and then attempt to Brew again,) then wait a few more minutes to see if it does anything. (I got this to replace a Keurig that stopped working so that it my basis for comparison of speed.) Also the water reservoir is tiny, you have to fill it up between cups which is really inconvenient!
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Consumer Care, April 15, 2020
Thank you for bringing this to our attention. We're sorry to hear about this. A coffeemaker will experience slow brewing if not properly cleaned. It is recommended to clean the coffeemaker after 40 brews for hard water use and 80 brews for soft water use. If cleaning it will not resolve the issue, please give us a call at 1-800-672-6333. For your convenience, our Consumer Care Team is available Mon-Fri 9am-6pm, EST. We look forward to assisting you!
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Mr. Coffee-single cup K-Cup brewing system 24 ounc
on December 24, 2014
Posted by: tgoble67
from West Salem, Il
Gender:Male
This thing leaks water like crazy! Going in trash!
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Consumer Care, April 22, 2020
That is definitely not the kind of experience that we want you to have. Our products were made with the highest quality materials and we expect them to last. We aim to provide great quality products and we'd like for you to be completely satisfied with your purchase and get the product's full benefit.
Written by a customer while visiting mrcoffee.com
Customer Rating
4
No refillable K Cup
on December 28, 2014
Posted by: Joanne123
from El Paso, Tx
Gender:Female
I bought a refillable K Cup but wasn't compatible with my machine. After reading the review about cutting the top off and using foil for the top, I tried and it worked great. Washed it out and it is now ready for the next cup. Come on, Mr. Coffee, if a consumer can figure tis out so can you. Make a refillable K Cup for this model.
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Pathetic
on December 30, 2014
Posted by: Richie
from Diamondhead, MS, United States
Gender:Male
I've own 2 of these in the last 2 years. In less than a year I had trouble with the first one where it would not brew a full cup. Thought I would get the same one again because it fits perfect on my counter top thinking the first one was just a lemon. Bad decision, this last one just made a year old and now it's doing almost the same thing. I've spent close to $160 dollars on this product in 2 years. It's sad Mr Coffee would continue to sell junk, I wouldn't recommend it if it was free!!!!!
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Consumer Care, April 16, 2020
Oh no! Thank you for bringing this to our attention. We're sorry to hear about this. If your coffee brewer is producing excessive steam or condensation, this will lead to 1 full cup of coffee being lost in the brewing process. If the steam or condensation is excessive, we recommend to clean the unit. If cleaning doesn't solve the excessive steam problem being experienced, give us a call at 1-800-672-6333. For your convenience, our Consumer Care Team is available Mon-Fri 9am-6pm, EST. We look forward to assisting you!
Written by a customer while visiting mrcoffee.com
Customer Rating
2
Rosann Barker
on January 4, 2015
Posted by: Rosann
from Erie, PA
Gender:Female
I have bought 4 of these as gifts. All of the recipients have the same comments too slow, water reservoir is too small and leaks occasionally where it connects to the machine.
Response from mrcoffee.comBy Mr Coffee, Customer Care, March 20, 2015
Thank you for sharing your comments; your feedback is very important to us. We always appreciate our customers taking the time to share their experiences. We encourage you to contact our customer care team to explore troubleshooting and other possible options that may be available to you. We can be reached at 1-800-672-6333, and are here to help you Monday-Saturday 9am-6pm Eastern.
Written by a customer while visiting mrcoffee.com
Customer Rating
1
taste is not right
on January 7, 2015
Posted by: JaxNJ
I received it as a Christmas gift the first time trying it didn't taste right it has an after taste like something is wrong with the heating system, I try plan water it smells,tea and cleaning it out with vinegar and rise the same smell.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Customer Support, February 4, 2015
We sincerely apologize that your coffee maker is not working for you and we would like to help you get a solution. If you would please call us at our toll free number 1-800-MrCoffee (1-800-672-6333). For your convenience we are available 9:00 am to 6:00 pm Monday - Friday, EST. Thank you for your feedback.
Written by a customer while visiting mrcoffee.com