Samsung US Customer Reviews Collected from Samsung US
Samsung - 28" Class (27-1/2" Diag.) - LED - 720p - Smart - HDTV
Average Customer Rating:
4.5 out of 5
4.5
Open Ratings Snapshot
Rating breakdown 298 reviews
5 Stars
198
4 Stars
68
3 Stars
15
2 Stars
5
1 Star
12
90%of customers recommend this product. 
(
261 out of 291
)
Customer Reviews for Samsung - 28" Class (27-1/2" Diag.) - LED - 720p - Smart - HDTV
Customer Rating
5 out of 5
5
MY FIRST SMART TV
on March 26, 2016
Posted by: Benh47
from Denver, CO, USA
Expertise:Intermediate
Having never had a "smart" TV, I was truly surprised. The features are great. I like that I can hook up my sound system with one cord only. The ease of using my Prime, Net flicks and Pandora has really be great. I have owned this TV for almost a year without any problems. I will look into another smart TV's for my living room. Yes I would recommend this TV to anyone.
Pros: Inexpensive, Realistic color, Bright display, Built-in speakers, Durable, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great TV
on August 13, 2015
Posted by: ArnieC
from Cincinnati, OH, USA
This is my 2nd Samsung LED TV. The first one has been in operation over a year without a problem.
This TV was easy to set up and performed well immediately. The colors are vibrant and the display is sharp without unnecessary movement. Any future LED TV will be a Samsung. I absolutely recommend this TV for a bedroom or where ever a smaller TV is needed.
Pros: Inexpensive, Realistic color, Bright display, Durable, Lightweight, easy to setup.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great display of program information
on December 8, 2015
Posted by: Stasha
from Wisconsin
Expertise:Intermediate
In addition to the excellent picture quality, I am most pleased with the ready access to program information. Just changing channels shows the program information transparently on the right side. The Info and Guide buttons bring up clear information and the ability to scroll to see the scheduled programs for many hours ahead.
I use a direct antenna for over-the-air channels and have a DVD and old VCR player connected, and everything works fine. I have not used any of the "smart" features yet. The only thing I'm not thrilled about is the remote, as I find several of the key locations not intuitive, and I'm using a simple universal remote for the basic functions.
All in all, I'm delighted with my new TV and am grateful to the Best Buy salesperson and another customer for convincing me that this was the model for me!
Pros: Inexpensive, Realistic color, Bright display, Built-in speakers, Durable, Lightweight, excellent quality!
Cons: remote - some keys not very intuitively located
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great Product - Needs a Software Update
on November 30, 2014
Posted by: PatriotFan32
from Hartford, CT, USA
Expertise:Expert
This 24" smart TV is a great product. The picture quality is very good ( for 720p), sound is OK for what it is. I had two issues related to software. The setup did not recognize my cable provider for my zip code even though this provider has been here for over 10 years. I had to give it another zip before it would allow me to use the smart hub. 2nd, the smart features are only accessible by the handheld remote which works but is impractical to use. I bought the Samsung Wireless Keyboard but it is not supported by the current software (which I updated before I tried). There is a placeholder present so I am hopeful an update will be forthcoming. Without the keyboard it is not worth the extra money to get the smart features. I intend to use this TV in my kitchen as a TV/internet browser so that recipes etc. can be displayed while in the kitchen. If/when they allow the keyboard to be used this eliminates the need to have a computer in the kitchen!
Pros: Bright display, Inexpensive
Cons: Not high def, keyboard not compatible
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great TV
on August 1, 2015
Posted by: hobie
from Los Angeles, CA, USA
Expertise:Expert
This small screen Smart TV is just right for my intended use. Great picture and sound and the Smart application is great
Pros: Realistic color, Bright display, Built-in speakers
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
easy to use
on August 18, 2015
Posted by: vtgrammy
from vermont
Expertise:Intermediate
as a senior i am a little hesitant about setting up new electronics. this was anvery easy install and i was using the tv and smart features within minutes. i like this set and would recommend it
Pros: Realistic color, Bright display, Lightweight
Cons: would like to be able to add streaming sites
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Weak Wi-Fi Reception
on October 21, 2017
Posted by: Flux15
from Florida
Expertise:Expert
High price for a smart tv. Wi-Fi reception is poor - unable to stream videos from Hulu. Performed a speed test with both tv vs a Fire tablet and tv barely made it to 1 Mbps compared to 11 Mbps on the Fire at same location. I had to connect my Roku to the tv to stream Hulu. Speakers are substandard - volume is weak and highs and lows are undiscernible. I would not recommend this tv.
Pros: Lightweight
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
3 out of 5
3
Design
3 out of 5
3
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
TV turns on & off instantly
on May 19, 2015
Posted by: Anonymous
from NY
Expertise:Intermediate
This is the first TV I have owned that actually turns on&doff when the buttons are pressed. Instantly! I love my new smart tv. Thank you
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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