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Customer Reviews Collected from hp.com |
HP - 02 Standard Capacity Ink Cartridge - Black
Average Customer Rating:
4.2
Rating breakdown 120 reviews
5 Stars
80
4 Stars
16
3 Stars
3
2 Stars
7
1 Star
14
88%of customers recommend this product.
(
85 out of
97)
Customer Reviews for HP - 02 Standard Capacity Ink Cartridge - Black
Customer Rating
4
problems
on September 17, 2011
Posted by: daesy3
from Iowa
Gender:Female
My printer would not recognize this cartridge for a couple weeks, It would print the color on the test page, but NOT when I would go to print an item My son sent me an article on how to override the error message, and I had to try that 6 times before it finally worked. Had to turn on printer, unplug the USB cord from both printer and computer, unplug power cord, wait 30 seconds, turn power back on,turn printer back on, and plug in both USB cords.... No technical people that I talked to could help...
This is the first time it has happened in all the years I have been using HP products.
This is the first time it has happened in all the years I have been using HP products.
I would recommend this to a friend!
Features
4
Performance
4
Written by a customer while visiting hp.com
Customer Rating
5
reliable product
on October 19, 2011
Posted by: machineknitter1
HP inks are the best, printer and inks have always met my expectations.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Customer Rating
4
little disapointed
on October 24, 2011
Posted by: bruce316
the ink cartridge i purchased was not full
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5
Great Product
on March 30, 2012
Posted by: 7eva13
from Michigan
Gender:Female
Prints quite a few pages with perfect color.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Customer Rating
1
ink
on April 17, 2012
Posted by: nillor5
from Post Falls, ID
Gender:Male
This ink cartrage will not work.
No, I would not recommend this to a friend.
Features
1
Performance
1
Written by a customer while visiting hp.com
Customer Rating
5
Good job
on May 6, 2012
Posted by: Fretboard21
from Paw Paw, MI
Gender:Male
The product sent to me was all that I could ask for. I have only used HP cartridges in my printer and plan to use these replacements.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Customer Rating
1
Cartridge was not completely full
on September 12, 2012
Posted by: aldd
Immediately after receiving the cartridge, I ran a diagnostic test report and the ink level of the cartridge showed that it was at 85%. Isn't it supposed to be at 100%? Should I return it for a another that is 100%? Am I entitled to any compensation? I have been a loyal HP user for over 10 years.
No, I would not recommend this to a friend.
Features
1
Performance
2
Written by a customer while visiting hp.com
Customer Rating
5
Basic Problem
on January 17, 2013
Posted by: Joei
from Anacortes WA
Gender:Male
Your status came up and said that I needed a new magenta. I ordered a new magenta but found a cartridge still available in my drawer about the color of magenta which I matched to what was in my printer and installed the cartridge. It was pinkish and turned out to not be the proper magenta cartridge. I note that your cartridge system fails to print the real color (or even some color code) or any name or number "on the cartridge" that positively identifies the cartridge color. Some kind of Identifier is definitly needed to prevent similar errors !
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com