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Customer Reviews Collected from lg.com |
LG - 26.6 Cu. Ft. French Door, Door-in-Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.9
Rating breakdown 1,544 reviews
5 Stars
810
4 Stars
307
3 Stars
110
2 Stars
89
1 Star
228
80%of customers recommend this product.
(
947 out of
1,189)
Customer Reviews for LG - 26.6 Cu. Ft. French Door, Door-in-Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Posted by: toni200
from New Jersey
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love the way the inside is set up as it stores a lot for it's size. Also, we had to replace a refrigerator around the same width and it was extremely hard to find one that wasn't too tall.
Pros: Style/Design, ease of use, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Rick64
from Simpsonville SC
Verified Purchase:Yes
[This review was collected as part of a promotion.] I look be the bottom freezer the best out of any other refrigerator owned so far. There is so much room in The freezer
Pros: Style/Design, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
2
Odd Design Decisions
on November 4, 2018
Posted by: SDem
from Maryland
We're limited on refrigerator options because we only have a 33" space. It keeps our food cold - best I can say about this. If you're a frequent user of the water/ice dispenser as we are, you may also find this irritating. Light works for ice, but not in a position for water. Ice controls are oddly grouped on panel. Must open both doors to use the drawers. Worst is that the half/adjustable shelf has very little grip - barely touch it and it slips out of place. Like the organization of the freezer.
Pros: Performance
No, I would not recommend this to a friend.
Quality
3
Features
2
Value
3
Response from lg.comBy CS , Social Media , November 5, 2018
Oh No! I hate knowing you are dealing with these issues. I can understand how this can be a frustrating time for you, with the water and ice controls not meeting your overall satisfaction. I see how this can be difficult, I would love to help assist you. If you will reach out directly via Twitter at @LGUSSupport or Facebook: https://www.facebook.com/LGUSSupport it will be greatly appreciated. Thanks! ^ CS
Written by a customer while visiting lg.com
Posted by: Griz67
from Burlington NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] Overall satisfied so far. Would have preferred a finish that doesn't show fingerprints so much. Have had one incident where when getting ice, a lot of water came out and very little ice. I dumped the ice bucket which had a large chunk of ice, it seemed that the maker must have overflowed. Hasn't done this since, we'll see.
Pros: Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: JC Love
from Pell City, Alabama
Verified Purchase:Yes
[This review was collected as part of a promotion.] The primary reason I purchased this model is because it fit in the limited space (34" W) in our kitchen. I would have selected a different refrigerator if space were not a consideration.
I bought this refrigerator about a month ago. During my research I thought several reviews were too critical. However, after owning it, I agree with the reviews that criticized the ability of the refrigerator to get, or keep, things cold. I'm concerned about the actual refrigerator temp being in the 37° to 40° range. I turned the digital temperature down to it's lowest point (33°) and it still couldn't get as cold as I wanted. I used a temperature gauge to measure the temperature and it never got below 37°, and it was that low was for only a short period. Milk and other drinks are never as cold as our old refrigerator, and I'm not using the door shelves to store them. I know the door shelves are naturally not as cold as the interiors shelves.
Interior lighting is LED, but I expected it to be much brighter.
The freezer seems to be fine. I set the digital temperature to -2°, but it can't get that cold. So it appears that the digital temperature settings are arbitrary and wishful at best. When I open the freezer, the door opens into my foot/shoe everytime. I suppose I need to open it from the side, or be on the move as it opens.
Overall it looks nice and it's functional. I haven't experienced any food spoilage due to a lack of coldness, so that's comforting.
I bought this refrigerator about a month ago. During my research I thought several reviews were too critical. However, after owning it, I agree with the reviews that criticized the ability of the refrigerator to get, or keep, things cold. I'm concerned about the actual refrigerator temp being in the 37° to 40° range. I turned the digital temperature down to it's lowest point (33°) and it still couldn't get as cold as I wanted. I used a temperature gauge to measure the temperature and it never got below 37°, and it was that low was for only a short period. Milk and other drinks are never as cold as our old refrigerator, and I'm not using the door shelves to store them. I know the door shelves are naturally not as cold as the interiors shelves.
Interior lighting is LED, but I expected it to be much brighter.
The freezer seems to be fine. I set the digital temperature to -2°, but it can't get that cold. So it appears that the digital temperature settings are arbitrary and wishful at best. When I open the freezer, the door opens into my foot/shoe everytime. I suppose I need to open it from the side, or be on the move as it opens.
Overall it looks nice and it's functional. I haven't experienced any food spoilage due to a lack of coldness, so that's comforting.
Pros: Style/Design
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: SouthJersey Ed
from Vineland, NJ
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very hard to find a full featured frig for a 33" opening, most all the store displays are 36. This has all the features: door ice, door water, air filter, water filter, great cooling and compartments.
Pros: Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: waterloogal2707
from Morristown, TN
Verified Purchase:Yes
[This review was collected as part of a promotion.] We have had the refrigerator about 3 weeks and are very impressed with the features. This replaces a 10 year old fridge, and the upgrades over the previous one are impressive, specifically the "PrintProof" finish, the black stainless; interior design with a lot of space, the roll back shelf for taller items, the wide cold cuts, cheese drawer, and the ice/water dispenser. So happy I'm not limited to container height when dispensing water. The refrigerator is VERY quiet. Freezer space is so large and easy to get to the food.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: leenanj
from Nevada
Verified Purchase:Yes
[This review was collected as part of a promotion.] Everything is perfect with our new LG French Door fridge. Holds temperature very good. Ice and water dispenser work great. Very quiet can barely here it running. Adjustable shelves are very roomy.
Pros: Style/Design, Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com