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Customer Reviews Collected from lg.com |
LG - 26.6 Cu. Ft. French Door, Door-in-Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.9
Rating breakdown 1,544 reviews
5 Stars
810
4 Stars
307
3 Stars
110
2 Stars
89
1 Star
228
80%of customers recommend this product.
(
947 out of
1,189)
Customer Reviews for LG - 26.6 Cu. Ft. French Door, Door-in-Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Posted by: JOdeesee
Verified Purchase:Yes
We are enjoying the ample space inside the refrigerator compartment. It's well-designed for organization. The freezer compartment is also well-designed. We use a lot of ice, so we are having to make some with trays inside the freezer to keep up with our usage. The icemaker can't quite keep up, even when we add the boost feature. The compressor is noisy, and we are having to get used to that. Overall, we like it much better than the side by side it replaced.
Pros: Style/Design, Features/Settings
I would recommend this to a friend!
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Buster Bear
from California
Verified Purchase:Yes
I bought this frig 11/2018. So far so good no problems. Ice and water dispensers work great! I give it a 4 stars only because the filters made for this frig are expensive.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: JSquared77
from Wilmington, MA
Verified Purchase:Yes
I purchased my new refrigerator about a month and a half ago and love it. The ease of getting it ready to use to the features. I enjoy the water filter and ability to collect ice for future use or for a gathering.
Pros: ease of use, Features/Settings, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: apb1021
from Winston- Salem, NC
Verified Purchase:Yes
I purchased this refrigerator last month and I'm overjoyed with it! For a 33" fridge. ..It has lots of room and great features. There's a control for veggies and fruit. It also has a cold storage drawer included. The bottom freezer has so much space. Icemaker is on point! This is well worth the investment.
Pros: Style/Design, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Roger 99
from Detroit Michigan
Verified Purchase:Yes
[This review was collected as part of a promotion.] I needed a new refrigerator and bought the whole LG suite. I'm remodeling my kitchen and have not installed the other appliances yet but if they are anything like the fridge than I made a great choice.
Pros: Style/Design, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
NON STOP BUZZING
on July 26, 2019
Posted by: STEVOFL1
from PEMBROKE PINES,FLORIDA
THIS REFRIGERATOR BUZZES ALL DAY AND NIGHT. I MOVED FOOD AROUND, OFF THE DOORS, EMPTIED THE ICE MAKER. DOES NOT STOP BUZZING. ALSO, ICE MAKER HAS A MIND OF IT'S OWN. SOMETIMES WORKS, SOMETIMES IT DOESN'T.
SOMETIMES MANUAL RESETS SOMETIMES RESET DOESN'T EVEN RESPOND. HAD THE FRIDGE FOR ABOUT TWO YEARS. I WILL NEVER BUY ANOTHER LG.
SOMETIMES MANUAL RESETS SOMETIMES RESET DOESN'T EVEN RESPOND. HAD THE FRIDGE FOR ABOUT TWO YEARS. I WILL NEVER BUY ANOTHER LG.
Pros: Style/Design, Features/Settings
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
1
Response from lg.comBy Chris, Customer Service, July 29, 2019
That's not good! We're sorry to see that you've run into these issues with your refrigerator. We'll need to gather some additional details from you in order to see how we can best assist. Please reach out to a specialist via Twitter @LGUSSupport, Facebook https://www.facebook.com/LGUSA/ ^CP
Written by a customer while visiting lg.com
Customer Rating
1
on July 31, 2019
Posted by: Sue888
I bought this 1 1/2 years ago. Stopped working and it has been 6 weeks without a fridge. We have had 4 visits for service and it is still not working. Terrible service! Going tonight to buy a different brand.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy Chris, Customer Service, July 31, 2019
We definitely understand that it can be frustrating to spend money on a refrigerator and experience these issues within a few years. We'd like to see how we can help in getting this repaired for you. Please take a moment, at your convenience, to contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ ^CP
Written by a customer while visiting lg.com
Posted by: lkcrofton
from Gladstone, MI
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’m short and bought this refrigerator because all the shelves are easy to see and reach items, even towards the back! The water and air filters are easy to access inside the fridge instead of getting down on the floor to change. The bottom freezer has been wonderful- nothing can get lost or forgotten in there. You can see everything you have! I absolutely LOVE this refrigerator!
Pros: Style/Design, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com