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Customer Reviews Collected from lg.com |
LG - 26.6 Cu. Ft. French Door, Door-in-Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.9
Rating breakdown 1,544 reviews
5 Stars
810
4 Stars
307
3 Stars
110
2 Stars
89
1 Star
228
80%of customers recommend this product.
(
947 out of
1,189)
Customer Reviews for LG - 26.6 Cu. Ft. French Door, Door-in-Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Posted by: coldfood
from Saint Louis
Verified Purchase:Yes
[This review was collected as part of a promotion.] Huge upgrade to my old side by side. Easy to install, great instructions. Perfect fit. Good crushed ice!
Pros: Style/Design
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Maverick19
from Sylvania, Ohio
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought the refrigerator for my wife's birthday (she got to pick it out). She loves it. She has been wanting the French style doors for quite some time. It has everything she has ever wanted.
Pros: Style/Design, ease of use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
2
I regret buying this fridge
on January 8, 2020
Posted by: kojimep
from MN
First issue, and my biggest complaint, is the Slim fit ice maker in the door freezes up CONSTANTLY. We use the ice maker EVERY. SINGLE. DAY. and it still freezes up where you have to either dump out all of the ice or breaks up the clumps. It is extremely annoying. We have our fridge temp set lower than default already too.
Second Issue, noise. Sometimes the fridge is whisper quiet, but sometimes it resonates so loud you can hear it through the entire house. The noise comes from the way the compressor is mounted but there is not way to fix it permanently.
Pros: Style/Design, Features/Settings
No, I would not recommend this to a friend.
Quality
3
Features
5
Value
4
Response from lg.comBy Chris, Customer Service, January 8, 2020
That's not good! We're sorry to see that you've run into these issues with your refrigerator. We'll need to gather some additional details from you in order to see how we can best assist. Please reach out to a specialist via Twitter @LGUSSupport or via Facebook https://www.facebook.com/LGUSA/ ^CP
Written by a customer while visiting lg.com
Posted by: Mo C
from Atlanta
Verified Purchase:Yes
[This review was collected as part of a promotion.] With much hesitation, I purchased this Refridgerator a few weeks ago. Been looking at new ones for about a year. This one happen to have good reviews and it was in sale.
The delivery was great, actually came early (7 am) and was a fast set-up with no problems.
Got everything thing loaded and set with ample room.
So far I AM LOVING IT!
The delivery was great, actually came early (7 am) and was a fast set-up with no problems.
Got everything thing loaded and set with ample room.
So far I AM LOVING IT!
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Guen
from sacramento ca
Verified Purchase:Yes
[This review was collected as part of a promotion.] this fits my oddly sized space for fridge and small kitchen so that was nice although a little pricier than most standard sized fridges. keeps food extremely cold and i hope it lasts that way, my food lasts way longer in this fridge than previous. love the digital setting and menus. stil trying to figure out if the water filter replacement is based on time or how much water is running out of the fridge and needs to be replaced.
Pros: Features/Settings, Performance
I would recommend this to a friend!
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: ESGRPAO
from Ashland, Ky.
Verified Purchase:Yes
[This review was collected as part of a promotion.] Was at the appliance store and store associate pointed this one out to my wife. Love at first sight! Home and installed, it has lived up to all expectations. Wife loves it -- more storage, bright inside so she can easily find foods, and more attractive than the fridge it replaced.
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Gigi413
from Spring Hill, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] This was in a home I purchased and I am very pleased with this refrigerator/freezer. It's probably the nicest one I have ever owned. The one thing I'm really happy with is the size of the freezer. I can store so much in it. It makes it simpler to plan meals at the last minute. The upper fridge is also very roomy and I love the fact that I can move the 2nd shelf back to make room for large pitchers of iced tea when my family comes to dinner. Also, if the door is mistakenly left open the chimes go off to remind me of that. Love it!
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Written by a customer while visiting lg.com
Customer Rating
1
on July 5, 2020
Posted by: sympatica4ever
from Toronto, Ontario
Purchased this just over 2 years and compressor has already stopped working. All the food has thawed out and I’m left without a fridge. Called LG and have to wait 12 days for technician to come out. Completely unacceptable.
Trusted LG brand in the past—no more!!!!
Trusted LG brand in the past—no more!!!!
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, July 12, 2020
We are sorry to hear that your unit is not working properly. Understandably this is frustrating. Please bear with our technicians as they work to get the necessary parts to properly repair your unit. We are confident that this issue will be resolved. ^Daphane
Written by a customer while visiting lg.com