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Customer Reviews Collected from lg.com |
LG - 26.6 Cu. Ft. French Door, Door-in-Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.9
Rating breakdown 1,544 reviews
5 Stars
810
4 Stars
307
3 Stars
110
2 Stars
89
1 Star
228
80%of customers recommend this product.
(
947 out of
1,189)
Customer Reviews for LG - 26.6 Cu. Ft. French Door, Door-in-Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Posted by: Mac 7681
Verified Purchase:Yes
[This review was collected as part of a promotion.] We purchased this refrigerator after our old one quit in the middle of the night. I wish I had purchased this refrigerator sooner. There is so much more capacity than the old one.
Pros: ease of use, Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: nkumar
from CA
Verified Purchase:Yes
This product is extremely low on quality, the plastic parts started to disintegrate on the water/ice dispensing panel.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, April 12, 2021
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We hate to hear that your unit did not meet your expectations and/or needs. Please know we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane
Written by a customer while visiting lg.com
Posted by: CijiM
from SC
Verified Purchase:Yes
[This review was collected as part of a promotion.] Ice maker has never worked, had it less than 5years and the compressor already needed to be replaced. However the service repair has been on point with trying to fix everything. I dont think I would purchase this same product again
No, I would not recommend this to a friend.
Quality
2
Features
1
Value
2
Response from lg.comBy ^DLI, LGE Social Media, April 12, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Diane 22
from Wyomimg
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have had this refrigerator 3 years and I love it
Pros: Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Memichele
from Imperial, MO
Verified Purchase:Yes
[This review was collected as part of a promotion.] 4 years+4 months old and the compressor went out. Took a week to get someone out to repair. I am glad they didn't charge me to f ix.
Pros: ease of use
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
3
Response from lg.comBy ^DLI, LGE Social Media, April 14, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: 1baker
from Boynton Beach Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] I do love the fridge however I feel that the compressor failing in just under 4 years is unacceptable. Thankfully I purchased a unit with a very good warranty and i am very grateful for that. I was still without a fridge for a week . Cudos to your repairman! He was prompt , neat and prepared and I would recommend him all day long!
Pros: Style/Design, ease of use, Performance
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: MIKE 0000001
from COLORADO
Verified Purchase:Yes
[This review was collected as part of a promotion.] VERY UNHAPPY WITH THIS PRODUCT, ICE MAKER IS VERY POOR DESIGN, WE CANNOT USE ICE MAKER AT ALL, AND MIGHT HAVE TO REPLACE PART OUT OF POCKET
No, I would not recommend this to a friend.
Quality
2
Features
2
Value
1
Response from lg.comBy ^DLI, LGE Social Media, April 15, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
2
on April 13, 2021
Posted by: Will78
from Massachusetts
Didn’t even last 4 years before dying. Loved the features. But the ice maker frequently does t produce ice and now the entire fridge won’t get cold.
No, I would not recommend this to a friend.
Quality
2
Features
4
Value
3
Response from lg.comBy ^DLI, LGE Social Media, April 15, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com