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Customer Reviews Collected from lg.com |
LG - 26.6 Cu. Ft. French Door, Door-in-Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.9
Rating breakdown 1,544 reviews
5 Stars
810
4 Stars
307
3 Stars
110
2 Stars
89
1 Star
228
80%of customers recommend this product.
(
947 out of
1,189)
Customer Reviews for LG - 26.6 Cu. Ft. French Door, Door-in-Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Posted by: bubby2021
from Paw Paw, MI
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am in my late 70's and I can remember when you could by a product and it would last.
During a remodel of my tiny kitchen, I needed a refrigerator with specific dimensions.
this LGlfxs24623s was the only one that would fit.
Therefore I did not read any reviews. I thought that it would last more than 6 years, before the compressor broke. Too bad that I was not able to join the class action law suit.
During a remodel of my tiny kitchen, I needed a refrigerator with specific dimensions.
this LGlfxs24623s was the only one that would fit.
Therefore I did not read any reviews. I thought that it would last more than 6 years, before the compressor broke. Too bad that I was not able to join the class action law suit.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
2
Response from lg.comBy ^DLI, LGE Social Media, April 18, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Alfaman
from Bristow, Virginia
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this refrigerator 3 years ago it works really good and i like its looks
Pros: Style/Design, Performance
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Schwing
from Central Minnesota
Verified Purchase:Yes
[This review was collected as part of a promotion.] In remodeling our kitchen we fell in love with the black stainless steel color. This refrigerator had all the options we were looking for.
Pros: Style/Design, ease of use
I would recommend this to a friend!
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Cpadil58
from Chicago Illinois
Verified Purchase:Yes
[This review was collected as part of a promotion.] Compressor was faulty and replaced fast and professionally.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Captain Ahab
from WA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great fridge and love the double drawer freezer. Only issue is that the compressor died after 4 years. Just made it on the warranty, but it shouldn’t break this soon.
Pros: Style/Design
I would recommend this to a friend!
Quality
4
Features
5
Value
4
Response from lg.comBy ^DLI, LGE Social Media, April 20, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Mado
from San Diego
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this refrigerator less than five years ago and the compressor went bad, good thing it is still under major component warranty, so I'm okay with that.
Pros: Features/Settings
I would recommend this to a friend!
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Bart 79
from Lincoln Ne
Verified Purchase:Yes
Good product great features, large deep freeze, good lighting
Pros: Style/Design
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
1
4 yrs old and the compressor has gone out. It will
on April 23, 2021
Posted by: LilDab
from somewhere
Verified Purchase:Yes
[This review was collected as part of a promotion.] 4 years old and the compressor has gone out. Have to wait 3 weeks for a service technician to fix it. There's a reason for the Class Action Law Suit
Pros: ease of use
No, I would not recommend this to a friend.
Quality
1
Features
2
Value
1
Response from lg.comBy ^DLI, LGE Social Media, April 25, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team by private message on Twitter or Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com