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Customer Reviews Collected from lg.com |
LG - 26.6 Cu. Ft. French Door, Door-in-Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.9
Rating breakdown 1,544 reviews
5 Stars
810
4 Stars
307
3 Stars
110
2 Stars
89
1 Star
228
80%of customers recommend this product.
(
947 out of
1,189)
Customer Reviews for LG - 26.6 Cu. Ft. French Door, Door-in-Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Posted by: Metallic refrigerator
from Los Fresnos, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] I used this device for a year & no problems before the factory defect.
Pros: Style/Design, ease of use, Quality
I would recommend this to a friend!
Quality
4
Features
3
Value
3
Written by a customer while visiting lg.com
Posted by: Cheap
Verified Purchase:Yes
Ice maker button broke already unbelievable I have to buy the whole insert
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, April 26, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team by private message on Twitter or Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Bob271234684
from Abbotsford, BC, Canada
Verified Purchase:Yes
[This review was collected as part of a promotion.] We just had service done on the refrigerator and it was quick and easy
Pros: Style/Design, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: DavidM53
from South Carolina
Verified Purchase:Yes
Refrigerator was purchased in May 2017, but the compressor and fan motor were out in April 2021.
Pros: Style/Design, ease of use
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
2
Response from lg.comBy ^DLI, LGE Social Media, April 28, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team by private message on Twitter or Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Rcannon
from Port St Lucie FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] We have had this fridge for 5 years so far and only have had to call out for service once and it was year 5 of the life of this product not bad for the use we give these electronics.
I would recommend this to a friend!
Quality
4
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: mattb99
from California
Verified Purchase:Yes
[This review was collected as part of a promotion.] It's a good refrigerator but with some issues. On one hand, the most expensive part, the compressor, failed after 4.5 years. On the other hand, it was fixed free under warranty and the service could not have been quicker or more professional.
No, I would not recommend this to a friend.
Quality
2
Features
4
Value
4
Response from lg.comBy ^DLI, LGE Social Media, May 4, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team by private message on Twitter or Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Murthy1920
from Chicago, IL
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am very happy with this product with great features and ease to use;
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: F Red
from Syracuse, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] Would have been five stars had it not stopped cooling and we lost $500 of food. Your service person was quick and efficient and we really like the way it's laid out.
Pros: Style/Design, Features/Settings, Quality
I would recommend this to a friend!
Quality
4
Features
5
Value
3
Written by a customer while visiting lg.com