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Customer Reviews Collected from lg.com |
LG - 26.6 Cu. Ft. French Door, Door-in-Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.9
Rating breakdown 1,544 reviews
5 Stars
810
4 Stars
307
3 Stars
110
2 Stars
89
1 Star
228
80%of customers recommend this product.
(
947 out of
1,189)
Customer Reviews for LG - 26.6 Cu. Ft. French Door, Door-in-Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Posted by: Mustafa Hou
from Houston
Verified Purchase:Yes
No I’m not happy . I don’t need to buy another LG product.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, May 12, 2021
Thank you for taking the time to review our product. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support via private message on Facebook @LGUSSupport. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane
Written by a customer while visiting lg.com
Posted by: Gotajet
Verified Purchase:Yes
3.5 years old. Needed service, no one available. LG bought it back! Lost a lot of food. 5 weeks to find out no service.
Pros: Style/Design, ease of use, Features/Settings
No, I would not recommend this to a friend.
Quality
1
Features
5
Value
1
Response from lg.comBy ^DLI, LGE Social Media, May 11, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport or call at 800-243-0000. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Refr
from Bronx, New York
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this about 4 years ago, and ever since it has being acting up
Pros: Performance
No, I would not recommend this to a friend.
Quality
2
Features
3
Value
3
Written by a customer while visiting lg.com
Posted by: Refrigerator2
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased this refrigerator a year ago. I like the spacing details, especially the Freezer placement on bottom half of the frig. The inside doors are smaller than I realized. The quality of the Stainless Steel finish isn't great and stains and fingerprints are almost impossible to remove. I've tried several Stainless Steel cleaners. This same frig had a optional of a "Hand Print" free finish for a couple hundred dollars more. Perhaps I should chose that option. My kitchen is small and the size was a perfect fit for my kitchen.
Pros: Style/Design, ease of use, Features/Settings, Performance
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: LD2000
from Denver
Verified Purchase:Yes
[This review was collected as part of a promotion.] That compressor went out quickly, and the repairman said the compressor has a 93% fail rate in the first three years. I’m top of that I have a terrible customer service.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
2
Response from lg.comBy ^DLI, LGE Social Media, May 18, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: glo55
from Boscobel
Verified Purchase:Yes
I really liked it at first ....but the quality was poor ....didn't cool any more....wish I could have another French door fridg....but as a single mom can't afford on.....it was a disappointment....nobody to work on it
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, May 17, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Molint
from Arlington Heights Illinois
Verified Purchase:Yes
[This review was collected as part of a promotion.] We purchased our refrigerator a couple of months ago and have never been happier with a refrigerator purchase. Looks great and operates perfectly. Love the water dispenser and roominess.
Pros: Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Ana69
from Newark
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought my refrigerator 3 yars ago but I’m not happy
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, May 18, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com