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Customer Reviews Collected from lg.com |
LG - 26.6 Cu. Ft. French Door, Door-in-Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.9
Rating breakdown 1,544 reviews
5 Stars
810
4 Stars
307
3 Stars
110
2 Stars
89
1 Star
228
80%of customers recommend this product.
(
947 out of
1,189)
Customer Reviews for LG - 26.6 Cu. Ft. French Door, Door-in-Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Customer Rating
1
LG REFRIGERATOR LFXS246235S
on July 7, 2021
Posted by: cotej
from California
[This review was collected as part of a promotion.] Bought this -- has good space, love the 3rd door. Condenser went 5- year mark. Disappointing quality
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
1
Response from lg.comBy ^DLI, LGE Social Media, July 7, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message with #VOC on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Mais
from Illinois
Verified Purchase:Yes
[This review was collected as part of a promotion.] We purchased LG because of the reputable name. We purchased the fridge in July/August of 2015. At the end of June 2021, it stopped working. We got it repaired and repair man said we probably have another 5 years with it. Refrigerators should be lasting 20/25 years!! My parents had two and they are still running both past 25 years old! Every family, friend and neighbor said the same thing and that products are not made like they used to be. Definitely should not be happening with a brand like LG.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
2
Response from lg.comBy ^DLI, LGE Social Media, July 7, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message with #VOC on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: RinP
from Springdale AR
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love two separate freezer section makes my life easy to organize and find my food faster
Pros: ease of use, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: SaWilliams80
from Denver, CO
Verified Purchase:Yes
I bought this unit 4 years ago and even the LG technician can't fix it. It worked perfectly up until one month ago. The unit does not stay cool. I've lost a refrigerator and freezer full of food twice.
No, I would not recommend this to a friend.
Quality
2
Features
3
Value
3
Response from lg.comBy ^DLI, LGE Social Media, July 11, 2021
Please contact LG Customer Support via private message with #VOC on Facebook @LGUSSupport. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work towards an agreeable resolution. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Trini gyal
from Boston ma
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am very happy with the product
It has the basic features that I needed and most importantly its energy efficient
I also like the feature of having the door chime when it’s not closed properly
It has the basic features that I needed and most importantly its energy efficient
I also like the feature of having the door chime when it’s not closed properly
Pros: Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Adam4466
from Michigan
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought it in 2017. Happy with it’s overall performance.
Pros: Style/Design, ease of use, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: frustratedBrian
from Huntsville, Tx
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this refrigerator almost 5 years ago before it went out
Pros: Features/Settings
No, I would not recommend this to a friend.
Quality
3
Features
5
Value
3
Response from lg.comBy ^DLI, LGE Social Media, July 13, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Defaru g
from silver spring ,MD
Verified Purchase:Yes
The refractor is excellent, I am happy that i bought it
Pros: Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com