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Customer Reviews Collected from lg.com |
LG - 26.6 Cu. Ft. French Door, Door-in-Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.9
Rating breakdown 1,544 reviews
5 Stars
810
4 Stars
307
3 Stars
110
2 Stars
89
1 Star
228
80%of customers recommend this product.
(
947 out of
1,189)
Customer Reviews for LG - 26.6 Cu. Ft. French Door, Door-in-Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Posted by: Hobson
from NC
Verified Purchase:Yes
Wife loves the dual freezer drawers. The ice maker is a low volume producer so if you have an ice fetish, it may be an issue for you. This model has had compressor failure issues.
Pros: Style/Design, Features/Settings
I would recommend this to a friend!
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Kikoo4
from New York
Verified Purchase:Yes
[This review was collected as part of a promotion.] Fridge was working great for 3 years and then it just stopped working. Thought this was going to be the typical call customer service and get nowhere and have to purchase a new fridge but I was wrong. LG sent a repairman out quickly (july 5th after the July 4th weekend). The repairman diagnosed the issue and fixed the fridge. Best oart was that it cost $0! The issue was under an extended manufacture warranty. Repairman was professional, courteous and quick. Best experience dealing with appliances in mu 48 year old lofe!
Pros: Style/Design, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Surfer64
from San Diego
Verified Purchase:Yes
[This review was collected as part of a promotion.] We love this fridge, looks great in our kitchen and has done well for us. We recently had an issue with the compressor after 6 years but was still covered under warranty, repaired within a week of problem.
Pros: Style/Design, Quality
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Marce8
from Chicago
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this refrigerator two years ago everything as fine until my freezer broke. It took a week for the tech to come out but it was thankfully fixed for zero cost. Well aside from my spoiled food. Hope we don’t have any more issues.
Pros: Style/Design, Quality
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
1
Disappointed
on July 20, 2021
Posted by: LAS VEGAS
from Las Vegas
I bought this Frig 3 years ago and already the Compressor has gone out.
No, I would not recommend this to a friend.
Quality
2
Features
3
Value
1
Response from lg.comBy ^DLI, LGE Social Media, July 21, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Ahgallardo81
from San Antonio, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this, and inside space is not that big for food. Freezer is a bit small as well. Also the water station is weird.. should have bought a better one .
Quality
5
Features
3
Value
3
Response from lg.comBy ^DLI, LGE Social Media, July 22, 2021
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane
Written by a customer while visiting lg.com
Posted by: Binsky
from Long Island, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought 5.5 yrs ago. Totally conked out. Needed a new compressor BUT was still under extended warranty, thank goodness. 4 starts because it is SO hard to keep the stainless clean and right door does not open an wide as left door which is a pain. Did recommend it to our daughter, though, and she bought a similar LG model.
Pros: Features/Settings
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
1
stay away
on July 27, 2021
Posted by: uncwmer
from north carolina
[This review was collected as part of a promotion.] we've had nothing but problems! avoid all things LG
No, I would not recommend this to a friend.
Quality
1
Features
5
Value
2
Response from lg.comBy ^DLI, LGE Social Media, July 29, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com