 |
Customer Reviews Collected from lg.com |
LG - 26.6 Cu. Ft. French Door, Door-in-Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.9
Rating breakdown 1,544 reviews
5 Stars
810
4 Stars
307
3 Stars
110
2 Stars
89
1 Star
228
80%of customers recommend this product.
(
947 out of
1,189)
Customer Reviews for LG - 26.6 Cu. Ft. French Door, Door-in-Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Posted by: Cm20
from Miami fl
Verified Purchase:Yes
[This review was collected as part of a promotion.] Im so happy i got lg because the quality is top notch from the product to the customer service good company keep up the good work
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Jolly5
from Houston, Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've had to have my refrigerator serviced twice. I've lost a lot of food in the freezer not working properly.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
2
Features
2
Value
1
Response from lg.comBy ^DLI, LGE Social Media, July 30, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Bev1972
from Grass Lake, MI
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love my French Door Refrigerator and have LG stove, washer and dryer as well. It took 6 weeks to get someone to come out and fix the Refrigerator. Luckily it was under warranty still but not happy with the length of time it took to get it repaired.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
3
Response from lg.comBy ^DLI, LGE Social Media, August 3, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: kamladea
from Oregon
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought this several years ago not knowing about a compressor issue. It was difficult to find a fridge that fit the dimensions we needed, but this one did. It has held up very well in the years we've used it until it didn't. LG Customer service took care of the compressor and was very friendly to deal with. Overall, I'm not unhappy.
No, I would not recommend this to a friend.
Quality
2
Features
4
Value
3
Response from lg.comBy ^DLI, LGE Social Media, August 3, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Steve256
from Ogden, UT
Verified Purchase:Yes
[This review was collected as part of a promotion.] When I bought my house I negotiated to keep the refrigerator and a couple of other appliances. I'm glad I did. It has plenty of room for the food we need. Two freezer compartment makes it easy to find the frozen foods you need. The outside controls are easy to understand and adjust. The water filter and air filter are easy to access and change.
The problem we are having is with the icemaker. It can get jammed and the crushed ice feature doesn't work very well. Right now we have a tech coming out to check it out because I believe it's overfilling and then the water freezes in the ice bin. We have it turned off right now until we can get it looked at.
The problem we are having is with the icemaker. It can get jammed and the crushed ice feature doesn't work very well. Right now we have a tech coming out to check it out because I believe it's overfilling and then the water freezes in the ice bin. We have it turned off right now until we can get it looked at.
Pros: Style/Design, Features/Settings
I would recommend this to a friend!
Quality
4
Features
5
Written by a customer while visiting lg.com
Posted by: BerBill
from Montana
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased this refridgerator 5 months ago, and it finally arrived 3 weeks ago. I love it. I moved from a Side by Side to this French Door Refriderator. It fits in the same space my orginal refriderators does, but I feel I have so much more storage space. It is stylish and shiny. The LED lighting and alarm system when door is left open are great add ons.
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: LKG92
from Gainesville VA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought the LG refrigerator 6 years ago. Bought the five year extended warranty...year six compressor went out on July 6...August 7 I'm still waiting on 2 parts...no refrigerator...very stressful! Not happy!
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
2
Value
2
Response from lg.comBy ^DLI, LGE Social Media, August 8, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: stanleyteal
from New Mexico
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very great product and features And customer service was very easy to contact And deal with with
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com