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Customer Reviews Collected from lg.com |
LG - 26.6 Cu. Ft. French Door, Door-in-Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.9
Rating breakdown 1,544 reviews
5 Stars
810
4 Stars
307
3 Stars
110
2 Stars
89
1 Star
228
80%of customers recommend this product.
(
947 out of
1,189)
Customer Reviews for LG - 26.6 Cu. Ft. French Door, Door-in-Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Posted by: Carvajal70
from Lemon Grove, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Having freezer on bottom is really a terrific idea for me as an older person. I can now see everything in my refrigerator without having to bend over.
Pros: Style/Design
I would recommend this to a friend!
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Worst refrigerator ever
on August 27, 2021
Posted by: jaersmur
from Kissimmee
[This review was collected as part of a promotion.] Worst refrigerator we have ever owned. Hums and makes a lot of noise. Drawers are Extremely Fragile.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, August 27, 2021
We hate hearing you are having an issue with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: ButchQ
from Colorado
Verified Purchase:Yes
[This review was collected as part of a promotion.] One concern is the amount of frost that accumulates under the freezer door.When reviewing the measurements listed be sure to add an inch or two to the actual hight measurement listed.Other than that have been pleased with the unit.
Pros: Quality
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Caleb12
from Fort Worth, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought our fridge three years ago and it has been perfect! Had an issue with the compressor recently, but LG sent a certified technician to repair it under the warranty for no charge and within 48 hours! Highly recommend the product and their service team!
Pros: Style/Design, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Meeso
from Chicago
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’ve only had this refrigerator for 9 months and it’s making noise.
No, I would not recommend this to a friend.
Quality
3
Features
4
Value
2
Response from lg.comBy ^DLI, LGE Social Media, August 30, 2021
We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Mp369
from New York, NY
Verified Purchase:Yes
My compressor broke after just 4 short years of owning this refrigerator. I am extremely disappointed in the product.
No, I would not recommend this to a friend.
Quality
3
Features
4
Value
3
Response from lg.comBy ^DLI, LGE Social Media, September 8, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: LG4300 front load washer
from Greensboro, NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] My wife and i bought this 4 and a half years ago and had not had any problems out of this frig for that time. I use to buy Samsung but started to switch to LG products about 5 years ago because of reviews,quality,and price. Phones were the first,Then the Frig,Now the living room TV, and soon in the future.Washer and Dryer.LG has improved there products yearly and has been a leader in modern tech.I am also very pleased with there Customer Service on there products.You have an outstanding company,press on to bigger and better things. Anthony Lee
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Chris Christoffersen
from Utah
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've had this fridge for 7 years still going strong
Pros: Performance
I would recommend this to a friend!
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com