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Customer Reviews Collected from lg.com |
LG - 26.6 Cu. Ft. French Door, Door-in-Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.9
Rating breakdown 1,544 reviews
5 Stars
810
4 Stars
307
3 Stars
110
2 Stars
89
1 Star
228
80%of customers recommend this product.
(
947 out of
1,189)
Customer Reviews for LG - 26.6 Cu. Ft. French Door, Door-in-Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Posted by: Marv64
from Thornton, Colorado
Verified Purchase:Yes
[This review was collected as part of a promotion.] We like the separate freezer drawers. It eliminates searching for frozen foods. The depth of thr refrigerator is a bit too much. We do lose items behind those up front. The water filter is a little difficult but workable. All and all we are happy with our purchase.
Pros: Performance
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: blancairis
from Cininnati
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought my LG 3 Years ago and I'm glad I did.. I love it!
Pros: Style/Design, Performance
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
3
Nice fridge but compressor broke after 2 years
on September 17, 2021
Posted by: Kmonjes
from Mn
Verified Purchase:Yes
[This review was collected as part of a promotion.] We love the fridge and features but the compressor broke after 2 years and the soonest we could get it fixed was 2.5 weeks.
Pros: Style/Design
Quality
3
Features
3
Value
3
Response from lg.comBy ^DLI, LGE Social Media, September 17, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: ddor
from NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am not happy because there has been condensation along the doors for as long as I have this refrigerator and cannot get any satisfaction for repair.
No, I would not recommend this to a friend.
Quality
2
Features
4
Value
2
Response from lg.comBy ^DLI, LGE Social Media, September 18, 2021
We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Cintia
from Los Angeles ca
Verified Purchase:Yes
I bought it like 4 years ago work perfect but after one year gave me a lot of problems
No, I would not recommend this to a friend.
Quality
2
Features
3
Value
1
Response from lg.comBy ^DLI, LGE Social Media, September 20, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Unosuave
from California
Verified Purchase:Yes
The fridge has been a challenge since purchased. The ice maker did not work when we first tried to use it.. LG replaced it twice and still does not work to this day. Naturally, is out of warranty now. The compressor quit working 2.9 years from the date of purchase, but it was under warranty and LG replaced it without cost. The water filter's sensor does not work, it constantly blinks even if a new filter is replaced and the button reset.
No, I would not recommend this to a friend.
Quality
1
Features
2
Value
1
Response from lg.comBy ^DLI, LGE Social Media, September 22, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Amy and Thomas
from Minnesota
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought this fridge and all the matching appliances more than four years ago. They have all been great. We don’t love how the stainless steel shows fingerprints so clearly. And if you don’t use the ice maker for a couple weeks (like when you’re on vacation) the ice gets stuck and you have to open it up and break it up a bit. When we did have trouble with it not cooling LG really stood behind their product and took care of it for us,
Pros: Style/Design, Features/Settings
I would recommend this to a friend!
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Sherbaz
from Plano tx
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this 5 years ago. I like the fridge. I would refer to my family
Pros: Quality
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com