lg.com Customer Reviews Collected from lg.com
LG - 26.6 Cu. Ft. French Door, Door-in-Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.9 out of 5
3.9
Open Ratings Snapshot
Rating breakdown 1,544 reviews
5 Stars
810
4 Stars
307
3 Stars
110
2 Stars
89
1 Star
228
80%of customers recommend this product. 
(
947 out of 1,189
)
Customer Reviews for LG - 26.6 Cu. Ft. French Door, Door-in-Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Customer Rating
5 out of 5
5
Great Fridge with Great Features
on October 18, 2021
Posted by: DaveLayton
from Layton, uT
Verified Purchase:Yes
[This review was collected as part of a promotion.] We have had this fridge for several years now and it still performs very well.
Pros: Style/Design, Performance, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Great refrigerator!
on October 19, 2021
Posted by: LG is mine
from Portland, OR
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is one roomy fridge ever. It is wider and deeper than you think. One thing that is negative about it is that, I stock so much food in there because I can, I forget some of them and I have them go bad sometimes. I love LG products for their great quality and workmanship!!!
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
4 out of 5
4
Nice looking. Problem free until warranty end :))
on October 22, 2021
Posted by: sean at DFW
from dallas, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] In general, this is a very nice refrigerator - nice looking, and trouble free for almost 6 years. Then the compressor broke but LG replaced it - part's free, since compressor carries a 10 year warranty.
Pros: Style/Design
I would recommend this to a friend!
Quality
4 out of 5
4
Features
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting lg.com
Customer Rating
1 out of 5
1
My refrigerator stopped working I was out of refr
on October 27, 2021
Posted by: Sammy Zetouna
from Michigan
Verified Purchase:Yes
The worse refrigerator and customer service want recommend it to anyone
No, I would not recommend this to a friend.
Quality
1 out of 5
1
Features
1 out of 5
1
Value
1 out of 5
1
Response from lg.comBy ^DLILGE Social MediaOctober 29, 2021
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
1 out of 5
1
One star is being generous
on October 28, 2021
Posted by: Eddie not happy
from Sarasota, Fl.
Verified Purchase:Yes
Our LG refrigerator is a little over 5 years old. We are trying to get our compressor replaced for the second time in those five years. We have been without our refrigerator for almost two months now. Not a good time to ask for my review
No, I would not recommend this to a friend.
Quality
1 out of 5
1
Features
1 out of 5
1
Value
1 out of 5
1
Response from lg.comBy ^DLILGE Social MediaOctober 29, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
1 out of 5
1
Quit working after 5 years
on October 29, 2021
Posted by: AL ds
from Denham springs La
We bought this refrigerator 5 years ago. The ice make stopped working and then we noticed the freezer temp wasn’t low enough. This seems to be a common problem. We are not dropping any more money into this one. I will never purchase LG again.
No, I would not recommend this to a friend.
Quality
1 out of 5
1
Features
1 out of 5
1
Value
1 out of 5
1
Response from lg.comBy ^DLILGE Social MediaNovember 2, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Great Features
on October 30, 2021
Posted by: KJS44
from Kansas City Missouri
Verified Purchase:Yes
[This review was collected as part of a promotion.] Have had it almost 5 years only one problem that was quickly resolved.
Pros: Style/Design, ease of use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
1 out of 5
1
Quality no so great
on October 31, 2021
Posted by: Iamnotsohappy
from Fullerton, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this 5 years ago and the compressor has broken down for 2 times.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1 out of 5
1
Features
4 out of 5
4
Value
1 out of 5
1
Response from lg.comBy ^DLILGE Social MediaNovember 2, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
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