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Customer Reviews Collected from lg.com |
LG - 26.6 Cu. Ft. French Door, Door-in-Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.9
Rating breakdown 1,544 reviews
5 Stars
810
4 Stars
307
3 Stars
110
2 Stars
89
1 Star
228
80%of customers recommend this product.
(
947 out of
1,189)
Customer Reviews for LG - 26.6 Cu. Ft. French Door, Door-in-Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Posted by: Susi2
from Vermont
Verified Purchase:Yes
I loved my fridge while it worked. After less than 3 yrs. the compressor and valves are no good. I have been waiting 3 weeks to get a service person here. I hope to get a check very soon so I can buy a new fridge.
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
3
Response from lg.comBy ^DLI, LGE Social Media, November 2, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Freeberg
from Beloit, WI.
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased a refrigerator just over 4 years ago, already had the linear compressor go out.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
2
Features
2
Value
3
Response from lg.comBy ^DLI, LGE Social Media, November 2, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Elyse1234
from Phoenix, AZ
Verified Purchase:Yes
[This review was collected as part of a promotion.] This thing is shiny and keeps everything cold. It has some cool features. It did quit on us, about 4 years after we bought it, but we went through LG and the repair was covered by the warranty, and it works great again.
Pros: Style/Design, ease of use, Quality
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: DKT111
from Mich
Verified Purchase:Yes
[This review was collected as part of a promotion.] We have had this unit a little less than 5 years and we are on our 3rd compressor. Need I say more. Very disappointed.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
1
Response from lg.comBy ^DLI, LGE Social Media, November 4, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: BEAR 55
from Massachusetts
Verified Purchase:Yes
[This review was collected as part of a promotion.] We have been enjoying this great performing refrigerator for the last 3 years
Pros: Style/Design, ease of use, Features/Settings, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Dallas Rock
from Dallas
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this for my house and I entertain a lot. This fridge has great capacity and a great look. You'll need to buy ice if hosting a few people cause it doesn't make or store much ice. Other than that it's worked well.
Pros: ease of use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: dahr
from new jersey
Verified Purchase:Yes
[This review was collected as part of a promotion.] i have a very small opening for fridge, this was perfect after i had overhead cabinet moved. it worked fine until this summer when i noticed ice tray melting and ice sticking and jamming. then right before thanksgiving the compressor went. it took 4 days to get a repairman and lg stands by their warranty and put a new one in and now it works but sometimes it vibrates loudly. i loved this fridge lots of space considering how small it is, always kept things cold b
Pros: Style/Design, ease of use
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Response from lg.comBy ^DLI, LGE Social Media, December 3, 2021
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane
Written by a customer while visiting lg.com
Posted by: Heather RS
from Monroe, WI
Verified Purchase:Yes
[This review was collected as part of a promotion.] We have owned this appliance for 3.5 years and the freezer is only working intermittently now. An appliance this expensive should work and last longer than 3.5 years. Also, the ice maker is way too small and cannot keep up with our family of 4 so we must supplement with bagged ice in the summer time.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
1
Response from lg.comBy ^DLI, LGE Social Media, December 6, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com