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Customer Reviews Collected from lg.com |
LG - 26.6 Cu. Ft. French Door, Door-in-Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.9
Rating breakdown 1,544 reviews
5 Stars
810
4 Stars
307
3 Stars
110
2 Stars
89
1 Star
228
80%of customers recommend this product.
(
947 out of
1,189)
Customer Reviews for LG - 26.6 Cu. Ft. French Door, Door-in-Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Posted by: JLS1001
from Garner, NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] LG all the way!! Features are great, crushed ice rocks and the double drawer freezer is way better than the single drawer.
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: j1560
from ct
Verified Purchase:Yes
[This review was collected as part of a promotion.] Product failed 7 months after the extended warranty expired. The quality of workmanship to get it repaired was excellent but a charge both diagnose and then another for repair I wasn't thrilled with.
No, I would not recommend this to a friend.
Quality
2
Features
4
Value
3
Response from lg.comBy ^DLI, LGE Social Media, December 7, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: cjhk
from Saettle WA
Verified Purchase:Yes
[This review was collected as part of a promotion.] right now, I have 2 lg appliances that are not working including the refrig I am using it as an ice box waiting for repair. very disapponted that I bought a "stainless steel" appliance paying extra, it is plastic that over time looks terrible because you are supposed to use gentle cleaner on it, what is that?
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
1
Response from lg.comBy ^DLI, LGE Social Media, December 8, 2021
We hate hearing you are having an issue with your appliances. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: STEVENLG
from LOS ANGELES.
Verified Purchase:Yes
[This review was collected as part of a promotion.] I BOUGHT THIS REFRIGERATOR YEARS AGO AND DID NOT HAVE ANY PROBLEMS WITH IT. THE FRIDGE THEN BEGAN TO STOP FREEZING ITEMS SO I CALLED CUSTOMER SERVICE. THEY ANSWERED RIGHT AWAY AND WITHIN 24 HOURS THE REPAIR MAN WAS AT OUR HOME. HE WAS VERY PROFESSIONAL.HE REPLACED THE COMPRESSOR FREE OF CHARGE.THE SERVICE WAS FANTASTIC !! WE ALSO HAVE AN LG BIG SCREEN TV THAT RUNS PERFECTLY AFTER 10 YEARS OF USE.WELL DONE LG !
Pros: Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Alice Jin
from Florida
Verified Purchase:Yes
Our refrigerator was broken after 4 years, but they are able to help us repair in a week
Pros: ease of use, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Toodulee
from Chicago
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought 2016. Had to repair in 2020 because of compressor. Totally unrepairable in 2021 by leaking problem. Now buying new refrigerator only using 5 yrs
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, December 14, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: gregoryagu
from Tampa, Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] My wife and I picked out this fridge almost five years ago, and of course it has been a part of our daily life since. It is very quiet which I really like, makes lots of ice, and the overall design works great.
Pros: Style/Design, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Denise M Dube
from Manchester, NH
Verified Purchase:Yes
[This review was collected as part of a promotion.] We love this refrigerator so much that we bought it in 2010 and when we needed a new one we searched for a scratch and dent one because they stopped making the exact one.
Pros: Style/Design
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com