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Customer Reviews Collected from lg.com |
LG - 26.6 Cu. Ft. French Door, Door-in-Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.9
Rating breakdown 1,544 reviews
5 Stars
810
4 Stars
307
3 Stars
110
2 Stars
89
1 Star
228
80%of customers recommend this product.
(
947 out of
1,189)
Customer Reviews for LG - 26.6 Cu. Ft. French Door, Door-in-Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Posted by: Anonymous
from Denver, CO
Verified Purchase:Yes
[This review was collected as part of a promotion.] We have had this fridge almost 5 years, and as with our prior LG, the icemaker went out. Since we'd had this happen with the prior LG, we didn't act right away, and then a few days later realized the entire freezer was no longer keeping things frozen. It wasn't the icemaker, it was the condenser. When the repair guy showed up he told us he replaced lots of these every week. So it seems like maybe there's a faulty something here. He suggested maybe our fridge doesn't have enough circulation around it (it's a built-in), but I still think that a lot of fridges are built in and it shouldn't have such a faulty problem. Guessing that in another 5 years we'll probably run into this again. :(
Pros: Style/Design, ease of use
No, I would not recommend this to a friend.
Quality
3
Features
4
Value
3
Response from lg.comBy Sandy, Social Media, March 18, 2022
Let us help you with that! Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your name and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks.^Sandy
Written by a customer while visiting lg.com
Posted by: Cd24
Verified Purchase:Yes
[This review was collected as part of a promotion.] The compressor broke after 5 years. It took several attempts to find service provider that would work with LG. Was without refrigerator for over 13 days.
No, I would not recommend this to a friend.
Quality
2
Features
2
Value
2
Response from lg.comBy Sandy, Social Media, March 22, 2022
We hate to hear this and apologize for the delays you had.^Sandy
Written by a customer while visiting lg.com
Posted by: KK1420
from Schaumburg, IL
Verified Purchase:Yes
[This review was collected as part of a promotion.] In less than a week my refrigerator went from not cooling at all to working perfectly. The repair man knew exactly what needed to be done and went to work on it right away. I am very pleased with the service
Quality
4
Features
4
Written by a customer while visiting lg.com
Customer Rating
4
LG was good refrigerator until compressor broke:
on March 22, 2022
Posted by: Jan43
from Spring, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] LMXS27626S was good refrigerator until the compressor was broken. We are very sad that all our expensive organic foods inside of the refrigerator,were all spoiled & waisted. However, when I called LG service, they sent us the LG technician promptly & he fixed the refrigerator asap.
Pros: ease of use, Quality
Quality
3
Features
3
Value
3
Written by a customer while visiting lg.com
Posted by: Anonymous
from colo spgs
Verified Purchase:Yes
[This review was collected as part of a promotion.] terrible product wont buy again lasted only 3years
Pros: Performance
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
1
Response from lg.comBy Sandy, Social Media, March 25, 2022
We hate to hear you have had this issue. Looking at your case we see you are scheduled for service. If you have any questions or concerns please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC.^Sandy
Written by a customer while visiting lg.com
Posted by: ANM39
from Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have had this a almost a week and I love how roomie it is. My only concern is that the shelves and drawers seem a bit flimsy. Time will tell.
Pros: Style/Design, ease of use
I would recommend this to a friend!
Quality
4
Features
4
Value
3
Written by a customer while visiting lg.com
Posted by: Kay20
from Virginia
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought the 3 years ago . It completely died on me.
Pros: ease of use
Quality
2
Features
4
Value
2
Response from lg.comBy Sandy, Social Media, March 25, 2022
Let us help you with that! Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your name and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks.^Sandy
Written by a customer while visiting lg.com
Customer Rating
2
We bought it six years ago, thinking it was the be
on March 26, 2022
Posted by: Big knee
from George
Verified Purchase:Yes
[This review was collected as part of a promotion.] Didn't live up to expectations, was not repareble sorry
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
3
Features
3
Value
3
Response from lg.comBy Sandy, Social Media, March 28, 2022
We hate to hear this and looking at your case this has been submitted to our returns department under case number DRN220317323090.^Sandy
Written by a customer while visiting lg.com