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Customer Reviews Collected from lg.com |
LG - 26.6 Cu. Ft. French Door, Door-in-Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.9
Rating breakdown 1,544 reviews
5 Stars
810
4 Stars
307
3 Stars
110
2 Stars
89
1 Star
228
80%of customers recommend this product.
(
947 out of
1,189)
Customer Reviews for LG - 26.6 Cu. Ft. French Door, Door-in-Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Posted by: jhansad1
from Beaumont Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] Since purchase have had to replace Ice maker twice and compressor.
Pros: ease of use, Features/Settings
No, I would not recommend this to a friend.
Quality
2
Features
5
Value
2
Response from lg.comBy Sandy, Social Media, April 12, 2022
We are sad to learn that your refrigerator needed repair. We have made significant improvements to product quality and design to prevent a reoccurrence. Thank you for taking the time to share your story with us. ^Sandy
Written by a customer while visiting lg.com
Posted by: Rene 818
from Northridge
Verified Purchase:Yes
[This review was collected as part of a promotion.] Had this Refrigerator for four years.when I did have a problem. Was handled very quickly .I definitely would purchase a New one when the time comes.
Pros: Performance
I would recommend this to a friend!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: Josephjr
from Nj
Verified Purchase:Yes
Needs a new compressor and the company only covers the part not the labor or rotten food. Never buy from them again and still waiting for refund
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
2
Response from lg.comBy Sandy, Social Media, April 21, 2022
We are sad to learn that your refrigerator needed repair. We have made significant improvements to product quality and design to prevent a reoccurrence. Thank you for taking the time to share your story with us.^Sandy
Written by a customer while visiting lg.com
Posted by: CML10
from Ohio
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought this refrigerator and at 1 year the compressor failed, however LG did replace it. The plastic keeps breaking on various parts of the refrigerator, and we have had to replace multiple drawers, and also had to replace the ice maker. It does not have enough storage and it is really difficult to clean on the inside.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy Sandy, Social Media, April 25, 2022
We sincerely hate to hear this and thank you for providing this feedback.^Sandy
Written by a customer while visiting lg.com
Posted by: rehantariq84
from TX
Verified Purchase:Yes
Great communication. On time. Clean repair! Tech was great!
Pros: ease of use, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Elisa129
from Stuart, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] This frig was the correct size for my space so size does matter when buying a refrigerator.
I would recommend this to a friend!
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Randy69
from Ft Walton Bach. FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] We really liked this fridge for the first 2.5 years, and then the compressor went out. Took a month to get it replaced and the next day the new compressor started making noise. 2 weeks later compressor #3 was installed and it worked great, for about 2 weeks, then it stopped staying cold. 2 more weeks and LG replaced the fans. We have no faith left in this unit and don’t know when it will break again. Really a shame as all of our other LG products are great.
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
4
Response from lg.comBy Sandy, Social Media, May 6, 2022
We are sad to learn that your refrigerator needed repair. Thank you for taking the time to share your story with us. ^Sandy
Written by a customer while visiting lg.com
Posted by: audie12
from The Villages, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] After 4.5 yrs had to get a new generator but overall it's good.
Pros: Style/Design, ease of use, Features/Settings, battery, Performance, Quality, camera
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com