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Customer Reviews Collected from lg.com |
LG - 26.6 Cu. Ft. French Door, Door-in-Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.9
Rating breakdown 1,544 reviews
5 Stars
810
4 Stars
307
3 Stars
110
2 Stars
89
1 Star
228
80%of customers recommend this product.
(
947 out of
1,189)
Customer Reviews for LG - 26.6 Cu. Ft. French Door, Door-in-Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Posted by: bigsquarefoot
from Pompano Beach FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] Just had to replace the compressor. While it fit in the space it was too tight and only had a couple of inches on the top to get air. I believe that's why the compressor had to be replaced. I have now opened up the wall some and it gets air from both sides also.
Hope this helps others.
Hope this helps others.
Pros: ease of use, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Bed1
from Ohio
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am not happy I paid a lot of money and it just stopped working completely
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
1
Response from lg.comBy Sandy, Social Media, May 9, 2022
We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Sandy
Written by a customer while visiting lg.com
Posted by: Catmi3
from Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’ve had problems with my LG refrigerator. Some of the bins or shelving have cracked. I replaced them by paying for new ones since they weren’t covered by the warranty and those cracked as
well. The compressor stopped working and I had to throw away all the food from the freezer and refrigerator- as of yet no compensation from LG for this loss. They did extend my warranty and pay for the repair parts and labor so I appreciate them standing behind their product by fixing a common issue that they have with their refrigerators.
well. The compressor stopped working and I had to throw away all the food from the freezer and refrigerator- as of yet no compensation from LG for this loss. They did extend my warranty and pay for the repair parts and labor so I appreciate them standing behind their product by fixing a common issue that they have with their refrigerators.
No, I would not recommend this to a friend.
Quality
2
Features
4
Value
3
Response from lg.comBy Sandy, Social Media, May 17, 2022
We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # .^Sandy
Written by a customer while visiting lg.com
Posted by: Lpanc
from Billings, Montana
Verified Purchase:Yes
After 3 1/2 years the compressor went out. Getting it repaired has been a nightmare
No, I would not recommend this to a friend.
Quality
2
Features
5
Value
3
Response from lg.comBy Sandy, Social Media, May 17, 2022
We hate to hear this and apologize for the delays. We do see you are scheduled for repair.^Sandy
Written by a customer while visiting lg.com
Posted by: CSm114
from Morrisville, NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] Not sure why I’ve been asked to write a review on a 7 year old purchase. The condenser went bad and had to be replaced during the warranty period. It was addressed by LG support and has worked since then.
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
2
Response from lg.comBy Sandy, Social Media, May 18, 2022
We are sad to learn that your refrigerator needed repair. Thank you for taking the time to share your story with us. ^Sandy
Written by a customer while visiting lg.com
Posted by: unsat
Verified Purchase:Yes
Failed compressor! Have since learned that it was a common problem. Warranty was extended to 5 yrs but outside of that. Compressor warranty extend for parts only not labor. LG supplied 3 approved shops, none of whom would work on it. Needed a fridge so just went and bought a new Non-LG fridge.
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
2
Response from lg.comBy Sandy, Social Media, May 18, 2022
We are sad to learn that your refrigerator needed repair. Thank you for taking the time to share your story with us. ^Sandy
Written by a customer while visiting lg.com
Posted by: amcr
from South Dakota
Verified Purchase:Yes
In Service Jan 2018, compressor quit March 2022. No one local willing to fix it. Never did cool properly.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
1
Response from lg.comBy Sandy, Social Media, May 25, 2022
We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC.^^Sandy
Written by a customer while visiting lg.com
Posted by: None118
from Alsip Illinois
Verified Purchase:Yes
[This review was collected as part of a promotion.] 6 years old and the compressor went out. After reading hundreds of reviews about how much trouble customers have been having with similar issues, I’ve decided to use the manufacturer warranty to fix the problem but use that fridge as a secondary unit and purchase something new from a different manufacturer. Our stove that we bought at the same time, has had nothing but issues as well. The products look great and for approximately 2 years, we had no issues, but with the amount of money we spent and the issues, we won’t be shopping LG products again until the company figures out quick fixes to these all too common issues.
No, I would not recommend this to a friend.
Quality
3
Features
5
Value
3
Response from lg.comBy Sandy, Social Media, May 25, 2022
We are sad to learn that your refrigerator needed repair. Thank you for taking the time to share your story with us. ^Sandy
Written by a customer while visiting lg.com