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Customer Reviews Collected from lg.com |
LG - 26.6 Cu. Ft. French Door, Door-in-Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.9
Rating breakdown 1,544 reviews
5 Stars
810
4 Stars
307
3 Stars
110
2 Stars
89
1 Star
228
80%of customers recommend this product.
(
947 out of
1,189)
Customer Reviews for LG - 26.6 Cu. Ft. French Door, Door-in-Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Posted by: Florrie0
from Noble, OK
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought new, 2 days after having it home it ice maker broke. Got it replaced but never made i e like the first one. Last year it broke, so I bought a replacement put it in and its as new. Quit using cheap plastic by products.
I would recommend this to a friend!
Quality
4
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: Alecander
from Houston TX
Verified Purchase:Yes
We have had thid LG stainless fridge for almost 3 years and has kept on braking down. Freezer not freezing, ice maker not making ice and r134 freon gas leaking like 3 times. No they changed compressor, condenser and mother board and still showing the same as above described. Still wasting 100's in spoiled food.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
1
Response from lg.comBy Jennifer, Social Media, May 27, 2022
We can understand your frustration Maria. I reviewed your case and see that we have a LG certified technician scheduled to repair your fridge tomorrow on 5/28. If you still need assistance after the appointment, then send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will doing everything in our power to expedite a resolution for you. Thank you. ^Jennifer
Written by a customer while visiting lg.com
Posted by: Cmssr
from Medina, ohio
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this lg French door bottom freezer about 6 years ago, very pleased with it
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Dulaney
from Alabama
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have had this refrigerator for less than 4 years. In that time, I enjoyed it until the in door ice maker had to be worked on a couple times for ice hanging. Since that time, My condenser and compressor has gone out 3 times in one week and I haven't owned this refrigerator for more than 3 and a half years.
Quality
2
Features
4
Value
2
Response from lg.comBy Sandy, Social Media, May 31, 2022
We are sad to learn that your refrigerator needed repair. Thank you for taking the time to share your story with us. ^Sandy
Written by a customer while visiting lg.com
Customer Rating
1
Piece of junk never stayed cold and the compressio
on June 3, 2022
Posted by: Tut7465
from TN
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like it at 1st it never got real cold and eventually the compressor went out the wife never did like it
Pros: Style/Design, ease of use
No, I would not recommend this to a friend.
Quality
2
Features
4
Value
1
Response from lg.comBy Sandy, Social Media, June 3, 2022
We hate to hear this and thank you for your feedback.^Sandy
Written by a customer while visiting lg.com
Posted by: RMOT
from El Paso, Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] I live in an older house and found it difficult to find a refrigerator that would fit in the space built for it in this house. My LG 24.2 cu ft fits perfectly!!!!
Pros: Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Peteypablo
from Nyc
Verified Purchase:Yes
[This review was collected as part of a promotion.] It broke down within the first year but customer service was great and they came by to fix. It keeps my food cold and the ice machine is amazing.
Pros: ease of use
I would recommend this to a friend!
Quality
3
Features
3
Value
3
Response from lg.comBy Sandy, Social Media, June 10, 2022
Thank you for your feedback and for being a part of the LG Family.^Sandy
Written by a customer while visiting lg.com
Posted by: Betsy Jordan
from Churchville NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] I absolutely love this fridge! I love the convience of water and ice in the door and the large size inside the fridge and the freezer!
I was quite disappointed when the compressor stopped working, I had never seen this before. LG had a repair man out to my home and it was fixed! The compressor had a 10 year warranty and labor is covered for 5 years! I was unaware of this and people should know this when purchasing it
I was quite disappointed when the compressor stopped working, I had never seen this before. LG had a repair man out to my home and it was fixed! The compressor had a 10 year warranty and labor is covered for 5 years! I was unaware of this and people should know this when purchasing it
Pros: Style/Design
I would recommend this to a friend!
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com