 |
Customer Reviews Collected from lg.com |
LG - 26.6 Cu. Ft. French Door, Door-in-Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.9
Rating breakdown 1,544 reviews
5 Stars
810
4 Stars
307
3 Stars
110
2 Stars
89
1 Star
228
80%of customers recommend this product.
(
947 out of
1,189)
Customer Reviews for LG - 26.6 Cu. Ft. French Door, Door-in-Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Posted by: Roberts1678
from West Falls, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] At the end of the day, you just want you refrigerator to work. So after 3 years with no issues, I cant complain about this purchase. This thing looks great and is perfect for our needs as a family of 5.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
1
Written by a customer while visiting lg.com
Customer Rating
5
Everything we wanted is in our LG refrigerator.
on June 13, 2022
Posted by: Happy Customer get
from Belpre, Ohio
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought our refrigerator couple years ago. It has met all our expectations and needs.
Pros: ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: kapadilla
from Maplewood, MN
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am giving this refrigerator three out of five stars. I love the extra drawer to put things and the size of this large refrigerator. It is not without issues shortly before warranty ended (thank god) It needed a new condenser, which was covered. Now the ice maker has stopped working after installing a new water filter. We have tried to reset it, hear the coil thinking maybe it got frozen, nothing works to get ice again.
Pros: Style/Design, Features/Settings
No, I would not recommend this to a friend.
Quality
3
Features
5
Value
3
Response from lg.comBy Sandy, Social Media, June 15, 2022
We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Sandy
Written by a customer while visiting lg.com
Posted by: jorge80
from melissa texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] this unit failed to freeze. calles LG. the unit is under half warranty only parts cover after 5 years of 10 years warranty. not happy about this not cover all. i guess i failed to ready the fine print. but the tech came in and got fixed an excellent tech very professional and clean
not like the house warranty failed to help me
not like the house warranty failed to help me
Quality
5
Features
5
Value
3
Written by a customer while visiting lg.com
Posted by: STLSamir
from St. Louis, MO
Verified Purchase:Yes
I bought this refrigerator slightly over 5 years ago. The compressor failed almost 5 years to the day. Then, at approximately 5 years and 2 months of ownership the flap in the French door broke. I am disappointed in the build quality of this fridge. I do not recommend this refrigerator.
Quality
1
Features
4
Value
1
Response from lg.comBy Sandy, Social Media, June 22, 2022
We are sad to learn that your refrigerator needed repair. Thank you for taking the time to share your story with us.^Sandy
Written by a customer while visiting lg.com
Posted by: Maj Michael
from Dallas, Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] It has been so far an excellent choice ever made on appliances selection.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
I've read mixed reviews about LG from repairman.
on June 23, 2022
Posted by: Anonymous
from roselle il
Verified Purchase:Yes
[This review was collected as part of a promotion.] Old LG compressor stopped working after only 6 yrs. Many repair places will not work on LG refrigerators. Purchased new refrigerator 'LG' . Looks good. Only issue is that the shelving are not very adjustable. Need to store large milk . juice etc on door not on shelves
Pros: Style/Design
Quality
4
Features
3
Value
3
Written by a customer while visiting lg.com
Posted by: Ralph Samp
from Bonita Springs, Fl
Verified Purchase:Yes
We have had more problems with it than any before. When we got it we had electric board problems. We had ice marker fail. We had the ice marker leak 3 different time. We had the compressor go out. It is a good thing we had extended warranty.
Pros: Style/Design
Quality
3
Features
4
Value
4
Response from lg.comBy Sandy, Social Media, June 30, 2022
We are sad to learn that your refrigerator needed repair. Thank you for taking the time to share your story with us.^Sandy
Written by a customer while visiting lg.com