I love my LG refrigerator but the freezer went up to 40° I had an extended warranty and there was a class action lawsuit on the refrigerator. They came out to fix it and everything is working great now. I still love the refrigerator and would buy from them again.
Pros: ease of use, Style/Design, Features/Settings
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
2
Worked great until it was just out of warranty
on August 19, 2022
Posted by: juststeve
from Fresno, CA
Stopped cooling 2 months after the warranty expired...... booo plus this model had a class action suit for cooling failures.
Pros: Features/Settings
Quality
1
Features
5
Value
4
Response from lg.comBy Sandy, Social Media, August 22, 2022
We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model #.^Sandy
Written by a customer while visiting lg.com
Customer Rating
1
Horrible Refrigerato
on August 23, 2022
Posted by: Kim1956
from Terre Haute, IN
Seven years almost to the day and it died. Kept clean so no lint build up to cause an issure. VERY DISAPPOINTED!!!
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
1
Response from lg.comBy Sandy, Social Media, August 23, 2022
We hate to hear this and thank you for taking the time to provide your feedback.^Sandy
We picked the LG fridge because we liked the style, interior and exterior.
Sadly, after less than three years, we had to replace the compressor.
The one redeeming aspect for LG was that the repair was completely covered under our warranty and repair was done fairly quickly by a courteous LG repair person.
Pros: Features/Settings
Quality
2
Features
4
Value
2
Response from lg.comBy Sandy, Social Media, August 29, 2022
We hate to hear you had to have repair and thank you for taking the time to provide us your feedback. ^Sandy