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Customer Reviews Collected from lg.com |
LG - 26.6 Cu. Ft. French Door, Door-in-Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.9
Rating breakdown 1,544 reviews
5 Stars
810
4 Stars
307
3 Stars
110
2 Stars
89
1 Star
228
80%of customers recommend this product.
(
947 out of
1,189)
Customer Reviews for LG - 26.6 Cu. Ft. French Door, Door-in-Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Posted by: DeliaF
from Westchester, NY
Verified Purchase:Yes
Ice dispenser died after 4 years. Entire cooking died after 5 years.
Response from lg.comBy JaNika Wiley, Social Media, September 27, 2022
We're sorry to hear this happened, and want to thank you for taking the time to communicate with LG about your experience with your LG appliances. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Written by a customer while visiting lg.com
Customer Rating
1
Failing refrigerator and can’t get a call back
on October 6, 2022
Posted by: Karen D Falsetti
from Knoxville
Verified Purchase:Yes
[This review was collected as part of a promotion.] My refrigerator is not working. Called LG 3 weeks ago and can’t get a call back. My model is a part of a known issue where there is a class action law suit. We have left numerous messages to escalate the issue and still no call back. I am beyond angry with LG
Response from lg.comBy JaNika Wiley, Social Media, October 10, 2022
Thanks for reaching out to provide your feedback. We would be happy to look further into this, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will do everything in our power to expedite a resolution for you. Thank you. ^Nikki
Written by a customer while visiting lg.com
Posted by: TomRGC
from High Springs, FL
Verified Purchase:Yes
Bought it seven years ago. Disappointed that the freezer stopped cooling recently. Had to replace the drier, evaporator, condenser, and compressor. The only good thing was the compressor was still under warranty. Thought LG would have a product that would have better quality and longevity before anything would have to be replaced.
Pros: ease of use, Style/Design
Quality
2
Features
4
Value
2
Response from lg.comBy JaNika Wiley, Social Media, October 13, 2022
We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG fridge. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Written by a customer while visiting lg.com
Posted by: LG LRMVC2306D
Verified Purchase:Yes
Beautiful fridge with premium look. So easy to see inside by simply tapping. Craft ice is so totally awesome. Handily the best fridge out there!
Pros: Performance
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: motherof2kids
from Sioux Falls, SD
Verified Purchase:Yes
[This review was collected as part of a promotion.] Purchased in 2019. Five months after the extended warranty we purchased expired, the fridge and freezer both stopped cooling. It was 11 days from the day it went out until a technician could come fix. Love the fridge and freezer set-up and space. Very inconvenient to go 11 days without the fridge/ freezer.
Pros: ease of use, Style/Design
Quality
3
Features
4
Value
3
Response from lg.comBy JaNika Wiley, Social Media, October 19, 2022
We're sorry to hear this happened, and want to thank you for taking the time to communicate with LG about your experience with your LG fridge. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Written by a customer while visiting lg.com
Posted by: laura minella
from hobe sound florida 33455
Verified Purchase:Yes
[This review was collected as part of a promotion.] we bought this two years ago and we love it.
I have no pictures
Pros: ease of use
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Doglover44
from Southern Illinois
Verified Purchase:Yes
I bought this 3 years ago and compressor went out. Was without a fridge for almost a month trying to get it repaired and work done to it.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: floodedhouse1
from Geneva, FL
Verified Purchase:Yes
This is the second refrigerator, same model, that I have purchased in the last 5 yrs. My first one was destroyed in a flood caused by hurricane Ian. I liked it so well, that my replacement was the same. It was what I wanted 5 yrs. ago, and I'm sure this one will work as well.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com