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Customer Reviews Collected from lg.com |
LG - 26.6 Cu. Ft. French Door, Door-in-Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.9
Rating breakdown 1,544 reviews
5 Stars
810
4 Stars
307
3 Stars
110
2 Stars
89
1 Star
228
80%of customers recommend this product.
(
947 out of
1,189)
Customer Reviews for LG - 26.6 Cu. Ft. French Door, Door-in-Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Posted by: St211
Verified Purchase:Yes
I like the refrigerator but I’ve only had it 6 years and had to get the condenser repaired
Response from lg.comBy LG Customer Experience team, Customer Care, October 4, 2023
Hey there. Thank you for taking your time in leaving us a review regarding your 24.2 cu. ft. French Door Refrigerator. We want to make this right. However, we need to switch to a platform that permits back-and-forth messaging before we can look into this further. We would be pleased to see what we can do to help. You may call us on our customer support line at (800) 243-0000, or send us a private message on Facebook or Twitter using @LGUSSupport with your contact number, and we'll be ready to help. ^Anthony
Written by a customer while visiting lg.com
Posted by: Sal50
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this a month ago and this is the best refrigerator I ever had
Written by a customer while visiting lg.com
Posted by: jacksjm
from Port Arthur Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] Receive this in 2017 and has worked great up yo now
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
3
Written by a customer while visiting lg.com
Posted by: Kiran05
from Michigan
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this product 5 years ago, still working perfectly fine.
Pros: ease of use, Quality, battery, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Discriminating User
from CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this frig back in 2015 and it has been faithful ever since. We did a lot of research before selecting this model and we have not been disappointed. Also love the bottom 2 drawer freezer, ice maker and water dispenser in the front. The double doors are also very convenient. Just a great and well thought out design.
Pros: Quality, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Bayou Babe
from Texas City, Tx
Verified Purchase:Yes
I love this refrigerator better than any I've ever owned.
Pros: ease of use
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Anonymous
Verified Purchase:Yes
[This review was collected as part of a promotion.] LG refrigerator compressor went bad after 6 years. Parts covered under warranty but labor was not. Its not a DIY fix either. Still cost about 1/3 the price of new refrigerator. Technician was GREAT! I got on the schedule in 1 day which is important when your refrigerator isn't working. He was on time and called with updates. Job was done correctly and quickly and cleaned up too. I just wish the labor costs were included when this is a known issue with this compressor.
Response from lg.comBy LG Customer Experience team, LG Digital Care Team, October 24, 2023
Hi Jimmy! Thanks for sharing your experience with your LG Refrigerator. We hate to hear that you had issues with your compressor, but we're so glad your technician was able to repair your LG experience! If there is anything else we can do, please feel free to reach out on our socials @LGUSSupport. ~Ave
Written by a customer while visiting lg.com
Posted by: Sponc
from Pittsburgh, PA
Verified Purchase:Yes
Needed to replace former LG refrigerator of 5 years. Quickly available and seems great. Not so happy with the noise that is made with the freezer ice maker - but grateful to have door and freezer ice makers for when in high demand. Also we were used to the split shelves in refrigerator to allow bottles to be stored instead of just one of door shelves.
Pros: ease of use, Quality, Performance
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com