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Customer Reviews Collected from lg.com |
LG - 26.6 Cu. Ft. French Door, Door-in-Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.9
Rating breakdown 1,544 reviews
5 Stars
810
4 Stars
307
3 Stars
110
2 Stars
89
1 Star
228
80%of customers recommend this product.
(
947 out of
1,189)
Customer Reviews for LG - 26.6 Cu. Ft. French Door, Door-in-Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Customer Rating
1
LFXS24623S - Breakdown after just 3 years
on May 13, 2019
Posted by: DANIEL1964
from Staten Island NY
[This review was collected as part of a promotion.] I bought this from Best Buy in October 2015 and in May 2017 had to replace icemaker. Here we are two years later the ice maker break again. Of course warranty expired but LG is researching as of 5/9/19 and now to top it all off on 5/11 the freezer stopped working and lost a bunch of food in freezer an fridge. What am I supposed to do now
No, I would not recommend this to a friend.
Quality
3
Features
3
Value
2
Response from lg.comBy Chris, Customer Service, May 13, 2019
We hate to see that you've had multiple issues with your refrigerator and that you're having a hard time getting it repaired. We'll be happy to take a look and see how we can help get this completed for you. Please take a moment, at your convenience, to contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
Written by a customer while visiting lg.com
Customer Rating
5
They are Looks Great! No long team Review though.
on May 19, 2019
Posted by: Michael in Colorado
from Arvada, Colorado
[This review was collected as part of a promotion.] Reliability is the reason I chose this brand. Consumer Report has it as one of the highest most reliable brands. My sister has a Samsung refrigerator that has a manufacturer defect multiple repairs, I had a broken GE microwave, so with all the money I spent I don't want to have to fix something in a couple years. I also really liked is the design of the set. The refrigerator ice maker small which I like because I have more space for food. Everything works as expected no problems.
Pros: Style/Design, ease of use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: J and Fam
from Charlotte, NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] I would say that I love the refrigerator, but it makes a loud humm/vibrate sound pretty often. I do love every other feature about it. We just wish it was a little quieter
Pros: ease of use, Features/Settings, Quality
I would recommend this to a friend!
Quality
4
Features
4
Value
3
Written by a customer while visiting lg.com
Posted by: Dstolberg
from St. Louis, MO
Verified Purchase:Yes
[This review was collected as part of a promotion.] Only had it a little over a week but we love it! Looks great, works great.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Diane 19
from Davenport
Verified Purchase:Yes
I’m enjoying my new refrigerator and all it’s new features
Pros: ease of use, Features/Settings, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Lillyrose
from Louisville, Ky
Verified Purchase:Yes
I love this refrigerator. It is 33 inch wide, because of the nook it has to go in, but seems so much bigger than our old side by side. I had doubts about the small ice maker unit but was amazed that it works so well. It has not ran out of ice. The freezer drawer keeps frozen food from falling out on my toes like my side by side refrigerator did. The freezer holds much more than my side by side. The LED lighting lets everything show, nothing gets forgotten in the back of the refrigerator. The filters are placed where it is easy to change. I love everything about this refrigerator. I think I will go in the kitchen and give it a hug.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: billy4
Verified Purchase:Yes
Have had this refrigerator for about two weeks now & really like it! Have had some difficulty in getting the freezer temperature set to my liking..Also would like more space for
large bottles (wine, milk, soda etc)
large bottles (wine, milk, soda etc)
Pros: Style/Design, ease of use, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Fairfax65
from Fairfax, VA
Verified Purchase:Yes
There are few French door style refrigerators this size that have in door ice and water dispensers. I looked for a long time and finally decided this refrigerator was the one. The slim style in the door ice maker was the feature that sold me since it takes up less interior space. We have had the refrigerator for approximately 6 weeks and are were happy with its features and operation.
Pros: Style/Design, Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com