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Customer Reviews Collected from geappliances.com |
GE - 30" Built-In Electric Cooktop - Black on Black
Average Customer Rating:
4.3
Rating breakdown 580 reviews
5 Stars
343
4 Stars
145
3 Stars
44
2 Stars
24
1 Star
24
85%of customers recommend this product.
(
463 out of
546)
Customer Reviews for GE - 30" Built-In Electric Cooktop - Black on Black
Customer Rating
5
Looks beautiful
on January 12, 2022
Posted by: TomRed
from Gaithersburg, MD
Just had it installed today. Looks beautiful and it's easy to clean.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Cooktop
on January 22, 2022
Posted by: Toshbeerto
from Baldwinsville, NY
Replaced white with black. Looks much cleaner. Easy to keep clean
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Upgraded stovetop
on January 29, 2022
Posted by: JennyKC
from Kansas City
I needed a new cooktop and love not having knobs to turn, thus making for easier cleanup. This cooktop is easy to use however make sure you use the lock out button if you have pets that climb on your countertop & turn on appliances. I also wish there was a way to disable the beeping noises when you push the buttons. Instruction booklet had minimal information.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
3
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, February 1, 2022
Hi there,
Thanks for taking the time to leave a review on your new cooktop! Love to hear that you're a big fan of the glide touch controls We're sorry to say that the audible chimes can't be turned off; we appreciate the insight though and will pass it along to our design team for future models.
Happy cooking!
Michael@GEA
Thanks for taking the time to leave a review on your new cooktop! Love to hear that you're a big fan of the glide touch controls We're sorry to say that the audible chimes can't be turned off; we appreciate the insight though and will pass it along to our design team for future models.
Happy cooking!
Michael@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great experience with previous unit.
on February 1, 2022
Posted by: Monique0058
from High Point, NC
We had a GE 30' cooktop for 12 years and loved it. Recent power surges due to storms fried our unit. Just bought and installed our new GE product and am looking forward to the same great service! Didn't even consider a different brand.
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
New Cooktop
on February 2, 2022
Posted by: 1 hot food
from Liberty, MO
Great Purchase!! Love it!! Would definitely recommend
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Looks nice but that’s about it
on February 9, 2022
Posted by: DanaeC
from Wilmington, DE
I wanted to love this cooktop, I truly did. It’s sleek and smooth and pretty, but functionally it’s been nothing but headaches. We chose a touch controlled cooktop for ease of cleaning and for the extra surface space we’d gain by not having knobs in the way. Unfortunately the GE technology just isn’t there yet with this unit. If any liquid should come in contact with the cooking surface from things like pot lid condensation, accidental spills, cooking utensil drips, or pot over-boils, the cooktop will simply shut off, or sometimes even turn another burner on. Placing a pot lid, spatula or spoon on the cooktop often causes the same issues. It’s frustrating to say the least. The temperature of your finger must be just right for the touch screen to respond, so this is another annoyance. While still under warranty, we tried to return the cooktop due to these issues and select another model but were told to read the user’s manual. We even sent videos to no avail. We purchased this cooktop in July 2020 and just last night I turned a burner on and as it heated up, it promptly shattered. I’m guessing GE won’t be replacing the broken glass since it’s now 7 months past the 1-year warranty window, and paying a large sum for a repair of this poorly-designed cooktop is just not worth it. Do yourself a favor and skip this one.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
Very Brittle
on February 10, 2022
Posted by: Dakotaspike
from Omaha, NE
This item is remarkably fragile. We merely dropped a saucepan lid less than 9" and the thing cracked.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
1
Value
2
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, February 11, 2022
Hi there,
Thanks for taking the time to leave a review. So sorry to hear about the glass on your cooktop breaking. We can understand how this would be frustrating for sure.
If you're needing further help, we'd recommend that you cease use of your cooktop and reach out to our service team; they can be found here: https://www.geappliances.com/ge/service-and-support/service.htm
Hope this is helpful for you.
Best wishes,
Michael@GEA
Thanks for taking the time to leave a review. So sorry to hear about the glass on your cooktop breaking. We can understand how this would be frustrating for sure.
If you're needing further help, we'd recommend that you cease use of your cooktop and reach out to our service team; they can be found here: https://www.geappliances.com/ge/service-and-support/service.htm
Hope this is helpful for you.
Best wishes,
Michael@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Easy to clean
on February 15, 2022
Posted by: rqtpro
from Stockton, CA
No knobs to clean around and under. Fairly easy installation
Features
5
Performance
5
Quality
5
Written by a customer while visiting geappliances.com